Homewood Suites by Hilton Rock Springs
About this hotel
Comfortable hotel, walk to Rock Springs Chamber of Commerce An indoor pool, a 24-hour fitness center, and a business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. Homewood Suites by Hilton Rock Springs offers 84 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Beds feature Egyptian cotton sheets and premium bedding. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Dishwasher
TV
Map of Rock Springs, WY
Hotel in Rock Springs, WY
Reasons to book
People love it hereGuests give this property a top rating
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
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Reviews
4.7/5.0
Outstanding(704 Reviews)
2.0
Stayed one night while traveling home. Got there about 9pm and check in was super simple. We couldn't get the AC to work in any of the rooms. Called the front desk and got a busy signal. We were so tired we gave up and went to bed but didn't sleep well because the AC wouldn't work. Luckily the rooms had ceiling fans to help a bit. Bed was not very comfortable. Breakfast was good. Way to expensive for no AC and crappy beds. I'll just book 2 rooms somewhere else next time.
5.0
Spacious room with great amenities. Highly recommended.
5.0
Nice stay
5.0
It was wonderful staying here. My friend and I came to scrapbook together and they even had dinners provided in the evening. It had a great work out room and was clean. Everyone was accommodating and friendly.
8.0
Really clean, nice rooms
5.0
The staff was helpful and friendly. Clean, large room and good breakfast.
2.0
Cleanliness was good. We asked twice for a new dish cloth for the kitchen to do dishes and was never brought one. The elevator on the west end of the building was not working, the whole time we were there so we had to trek all our gear from East to West. Lastly my wife’s personal laundry bag was taken when the room was straightened one day, had to call the front desk to make them aware and we got it back the next day. Other than that clean friendly hotel.
4.0
Everything was great! Clean, nice staff, wonderful breakfast. Sadly the deal breaker for me was the Queen bed which gave me back pain. Needs better more supportive mattresses.
4.0
Nice comfortable suite with a kitchen.
5.0
Everything was very nice
5.0
We stayed in a 2-bedroom suite. Common area was large and window lit. Kitchen space had a full sized fridge and freezer. Each bedroom had its own bathroom. Very spacious suite.
4.0
A little old and frayed. Good kitchen. Weird layout- Very long hallways
4.0
Highly recommend this property. Clean, comfortable room and friendly staff. Only complaint is the room we booked was not available. We are happy with the room we got jut not what we expected. Will definitely stay in the future.
2.0
Clean, beds good. Friendly. Great breakfast! Nice area
4.0
Very nice hotel. It had all what we needed
4.0
Nice hotel.
1.0
We have had the most terrible experience at your hotel. The hotel room is disgusting, the first staff member we met was very rude and made it seem like we were a huge inconvenience to him.
Today was the worst. We asked for maid service and stayed away from the room from 10-7. We stopped by the front desk on 3 occasions making sure the room would be cleaned. we returned to the room still not clean and requested our own garbage bag and towel from downstairs.
This whole experience has been an added stress and terrible experience. I am requesting a refund for our time here since the room and experience was not worth the money spent. The quality was equal to what I would expect from a much cheaper hotel. The current lady working at the front desk was exceptionally kind and understanding to our frustration. Additionally, the bathroom door doesn’t shut correctly. If you shut it you have to put all your weight into it to open it because it sticks shut. We have 4 people staying in the room and received 2 towels, the bathtub faucet is falling off.
The toilet was clogged when we got here and the guy downstairs had us come down to get a plunger to unclog it ourselves. The toilet seat is also loose. We contacted the manager with no response or plan to make things right.
I look forward to hearing from someone to resolve these issues. We paid for 4 nights unfortunately and are staying 2 more nights.
5.0
So pleasant, if we weren’t on a schedule we’d have stayed another night
1.0
While this property is good for regular traveling and comfortable, the pet policy and relationship with Expedia was poor. We searched for pet-friendly properties and purchased through Expedia. When we arrived, we learned that their pet policy required seventy five dollars per night! We wanted to cancel, but then Expedia didn't allow us to cancel. This was a terrible surprise when all of us were traveling and on a budget. The staff also just blamed it on "3rd party booking sites". It appears that Expedia is charging hotel a lot of their services and then the hotel makes money on pet fees to make up for the costs that the Expedia takes away. I WOULDN'T stay here again for this reason. Both the Expedia and hotel should disclose the pet fee up front and Expedia needs to offer a cancellation policy for these circumstances. I will not book this way in the future.
3.0
Very easy and quick check-in. Front desk clerk was very professional and friendly. The room was spacious and clean. Very accommodating. The breakfast was well rounded with lots of options and started our day off the right way. We have stayed here several times and will be back again.
5.0
The staff were kind and helpful. The property was clean and the breakfast was great. I will go back.
5.0
Great
5.0
Was a wonderful property enough room for the whole family. Very clean and staff was super nice
5.0
Nice place despite low cost
3.0
Loved that the room has a stovetop we could use. We didn't use the pool. Room was comfortable and breakfast was good.
5.0
Great staff. Very helpful
5.0
This was the cleanest hotel I’ve stayed at in a long time. Staff was very friendly, and breakfast was great.
5.0
We enjoyed the comfortable beds, the very roomy area and the good breakfast.
5.0
Helpful staff
5.0
Very nice, clean, comfortable room. Bkfst very good. Staff friendly and helpful
5.0
A nicely appointed hotel. Perfect for what we needed!
5.0
.
5.0
Very nice and very clean, breakfast was wonderful
5.0
good property. location in walking distance to many eateries.
2.0
Its a great hotel but it had room parties going on until 2am. Multiple noise compiants did not resolve the problems. I would avoid weekends, especially if youre travelling with your family.
5.0
Nice and clean hotel! Front desk staff was super too! Thanks!
10.0
we arrived late and was able to check in without a problem. enjoyed the breakfast
4.0
Check on took 30 min. Kids in the car and we were all tired, it was late....took way too long.
4.0
New and clean
3.0
Great place to stay. Clean comfortable and beautiful.
FAQs
How much does this hotel cost compared to others in Rock Springs?
The average price for a rental in Rock Springs is R 1,876 per night. This rental is R 1,069 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Homewood Suites by Hilton Rock Springs. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Homewood Suites by Hilton Rock Springs. Enjoy the water!
Is Homewood Suites by Hilton Rock Springs pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Homewood Suites by Hilton Rock Springs?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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