Element New York Times Square West
About this hotel
Pet-friendly hotel connected to the convention center in Manhattan with free breakfast Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, free use of bicycles, concierge services, and dry cleaning are onsite. Weekly housekeeping is available. Element New York Times Square West offers 411 air-conditioned accommodations with DVD players and safes. Beds feature pillowtop mattresses. LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly. Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
Dishwasher
TV
Gym / Fitness Center
Map of Midtown, NY
Hotel in Midtown, NY
Reasons to book
Includes essentialsKitchen / Kitchenette, Air conditioner, Internet / Wifi and more
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Reviews
4.1/5.0
Excellent(1,696 Reviews)
4.0
The location is also. Close to everything. You will be able to walk. The downside, the shower was dirty. The night stands had burn marks. Not good!
5.0
Our room was good . We enjoyed the view of Time Square and the proximity to broadway shows. Beds were a little hard, but all in all very pleased. Would definitely stay here again. Staff were all wonderful!
5.0
My stay at Element New York Times Square West was great! The only issue was sometimes the elevators got very backed up, but obviously that can just happen.
5.0
The hotel staff are welcoming and ensure that you have a great time by offering breakfast on the first day that you check-in and daily drinks and snacks for their guests. .. The location is ideal to travel in NYC.
3.0
Basic but clean, water in bathroom was so hot, could barely shower. Service every other day
5.0
A very nice hotel. Rooms were very clean. The staff was very professional. I would stay again. Times Square was within walking distance
4.0
We have stayed at this hotel many times. Great location for walking in all directions. We like to stay on one of the higher floors to get a city view. This time our room was 3810. I don't recommend a 10 room, as one side of the bed is right up against the het/AC unit which makes it very difficult to access that side of the bed. Also had some difficulty getting hot water for a shower - had to run the water up to 15 minutes to get it warm - not hot. Breakfast was good with lost of options, however the scrambled eggs were terrible.
4.0
I booked a junior suite and when I checked in, they put us in a regular room. I went down to change it and they had no suites available. I had to wait until day 2, which was fine, but no refund or price modification was offered. I was bummed because I booked and paid for the room well in advance and even called that morning to let them know I was checking in late. I guess I should have verified the type of room as well.
The suite was definitely worth it. Plenty of space, it was clean and quiet. The elevators are slow and busy but it worked out fine.
Breakfast was decent, happy hour was nice, and DO take advantage of their car service to the airport. It was cheaper than what Uber was charging at the time. Everything was close (times square, subway, theatres, etc) all within a 10 minute walk.
I would stay again just for the suite.
4.0
Have no complaints
3.0
The hotel has a good location ,you are close to everything.
Our room didn’t have shampoo (completely empty, we went down and had to ask for shampoo on our room which was “clean and ready to be check in”) we only had one soap, one knife , and also the kitchen didn’t worked (we asked for it to be fixed and nobody came to fix it).
During our second night, we found a giant cockroach, which was disgusting.
4.0
The room was clean and the bed was comfy. The lifts were an issue, especially when busy as we were level 34. The room was not really a city view as blocked by a building. We had paid for a city view!
5.0
Everything is good, except for the broken faucet in the shower, which makes it very inconvenient for us.
4.0
Great place. Little problem with a broken bed but the people changed room immediately. Great place to stay.
5.0
This was a great stay. The staff was very friendly and kind. They gave me great recommendations! The hotel was a good size and very clean! 5 stars!
5.0
Location is excellent. Also the complimentary breakfast is good for being in Times Square
3.0
Great view from floor 37. Double bed Rooms spacious.
Friendly staff. Free beer between 5-6:30pm!
Breakfast not too bad.
The lift can be slow and packed.
1.0
Stayed 3 times in 8 months. Water issues again-no cold water and all taps are hot water, had to get technician to service it but it only solve for few hours and then hot water again, no cold water at all. It was hot with steam. Breakfast selections are very limited compared to other hotels of the Marriott chain and so we skipped most of the days during our stay. Elevators had to wait very long during the peak timings. Location is good hence we stayed again.
2.0
Great location and generally a very nice hotel but it is a 40 story building with 3 elevators that had a hard enough time keeping up with the check in and check out rushes and then one of the elevators quit for Sunday Morning checkout. Luckily we were on the 6th floor and could take the stairs, each with our one rollaboard bag. Folks at the desk were unapologetic as we checked out
6.0
The elevator is a nightmare. You have to wait a long time to get a lift. The area around the hotel is not safe. Sketchy people around.
10.0
I loved that my room had a kitchenette. This hotel will be my Go-TO for future trips
8.0
This was a perfect location for our needs! There were minor issues in my room…and the TV was on randomly with random names…very weird. The elevators worked “sometimes”. I climbed a lot of stairs folks!overall it was a great stay! The staff were friendly, accommodating and super helpful!
10.0
The hotel is great, unfortunately there was a few homeless around the corner and i felt pretty unsafe since i was traveling with just my mom..
hotel is excellent great customer service, they offer us free wine in the afternoons
2.0
Nice rooms with good amenities. Had some issues with water temperatures in the shower. Breakfast was nice but every day things were missing i.e. peanut butter, milk, conveyor toaster was not working for all five days we stayed. Some staff were very friendly but others were not friendly or helpful.
6.0
Hotel is in a great location and is very convenient to the metro or Times Square. The room was clean and comfortable.
When I arrived, the phone was making a weird beep every 3min or so- very annoying. I called the front desk and they dispatched a tech to my room while I was away. The issue persisted so I disconnected the phone entirely.
The hotel offers a complimentary beer happy hour event, but the staff was not able to change out the keg when I got there so I can’t say this was a perk.
Ultimately, great place but some issues with operations.
10.0
The staff was very helpful
8.0
Good staff, rooms comfortable. Some of the fixtures like door handles and locks a little loose. Buffet has good range. Close to times square, have to walk like 30 metres down a kinda dodgy alleyway however once you're on the main drag it feels perfectly safe. Would absolutely stay again.
10.0
We enjoyed our stay. The hotel location is incredible.
10.0
Very nice clean rooms
6.0
The breakfast was so nice. Gym had some broken equipment. We had a room close to the ground level so we didn’t have to deal with the elevator.
10.0
Perfect location and room had everything a person could want for being a block from times square
3.0
Felt like a studio apartment and loved the continental breakfast and evening event they have for guests as well. Really enjoyed my stay and will definitely stay at this hotel again. Very convenient location - highly recommend.
8.0
The room was a little small but otherwise everything else was great!
10.0
Good location, friendly staff, good value
8.0
Great location
10.0
Great location near Times Square. Good city view and amenities. Water was too hot for some reason other than that it’s a great place to stay at.
3.0
Great breakfast, friendly staff. Room was clean.
10.0
Everything was great
2.0
Great location close to everything and easy to get lyft rides / cabs. Really good breakfast options and overall room and hotel was clean. The shower and water pressure was great! Beds & pillows are a little uncomfortable but not the worst. You can hear the sirens from the streets but we expected that and it wasn’t so bad you can’t sleep
2.0
Was not clean at all, breakfast was not well managed at all (the buffet was always empty, and when you could serve yourself the food was still frozen...), was supposed to be pet friendly but our dog was not allowed anywhere but in the room.
The location of the hotel is great tho but the rest was not worth it at all.
Will never go back unfortunatly.
10.0
Just stayed last week, the hotel was great, room was small, but had everything you need for pleasant stay.
The breakfast was good, I didn’t like that everyday was egg, but it was good. Coffee was delicious.
The staff were amazing , and the location is really the best.
The elevators were a problem as there are only 3, they get packed easily so you have to wait a long time for the lift.
Definitely If I go back to NYC I would choose this hotel again.
FAQs
How much does this hotel cost compared to others in Midtown?
The average price for a rental in Midtown is R 5,526 per night. This rental is R 2,726 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Element New York Times Square West. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Element New York Times Square West pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Element New York Times Square West?
We found 7 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, laundry, and dishwasher.
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