Holiday Inn Express Hotel & Suites Helena, an IHG Hotel
About this hotel
Situated in Helena, this lovely hotel for R 2,543 per night is a fantastic choice for your next vacation. Hotel in Helena with free breakfast and 24-hour fitness center Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center. Holiday Inn Express Hotel & Suites Helena, an IHG Hotel offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily. An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Map of Helena, MT
Reviews
4.5/5.0
Excellent(511 Reviews)
5.0
Nice room. Bed was soft.
4.0
The checking in was excellent, the young lady was very courteous and accommodating. I find the food services staff were less friendly and very loud, food choices were poor in the healthy option perspective, the pork and turkey sausages were dried and cold, same with the scrambled eggs, I had to ask for new coffee because what they had in the jugs was rancid .
5.0
Easy access to so much yet it was quiet. Places to eat within walking distance. Very clean and comfortable. Great selection for breakfast. Pool area was clean. Would definitely stay here again.
3.0
No complaints about the room. Very comfy bed and the
complimentary toiletries were above average. Good
breakfast too.
We were awoken by kids screaming and yelling. I called
the desk and the clerk said he would investigate. The
screaming continued so I got dressed and went down
to the desk. They were in the pool and were told to tone it
down which they didn't. The desk clerk told me there
nothing else he could do. The pool was open until 11 pm
and tough luck. This was after a day of travel and getting
up for another full day on the road. This same thing
happened to us at another Holiday Inn several years ago.
Teens in the pool at 1 am, yelling and screaming. The desk
clerk did nothing so I sorted them out myself to their shock.
We did get a discount after talking to the manager in the
morning.
So no more Holiday Inn for us. I doubt the head office
will care.
5.0
Everything was great and nothing was problematic. Thanks for a greeat visit.
5.0
Check in was a breeze. The hotel was updated and clean. Great breakfast which included gluten free options and also almond milk for those with dietary restrictions. The beds were comfortable and had both firm or soft pillow options. The room was a very comfortable size also.
5.0
Clean, friendly, location is convenient. I will stay again!
5.0
Wonderful stay, clean and comfortable! We were able to check in early which I appreciate so much after a long day with 4 kids who need to get their energy out in the pool, so that was helpful!
3.0
Great stay! Clean, comfortable room. Close to freeway access. Near many restaurants.
10.0
I honestly was impressed by everything about it. Front desk staff was likeable and friendly, the rooms were spotless and the breakfast was high quality. Hot tub could have been cleaner but, it wasn't terrible. Pizza Ranch, Target and Albertsons are all a block a way.
3.0
Friendly, clean, comfortable beds, great breakfast
10.0
Room was SUPER clean and bed was comfortable. Great staff.
3.0
Very comfortable, friendly and helpful staff. Best breakfast ever!
10.0
Good location--was a little noisy as we were on the 1st floor
10.0
It was easy to get to and a lot of parking space. The stay was quiet inside and outside the hotel.
8.0
Staff were welcoming and helpful!
Hotel was clean and beds were very comfortable.
Great location with lots of shopping and restaurants in walkable distance.
10.0
Close to the major amenities of Helena. We were all very impressed with the condition of the property; including the pool area and the exercise room. Breakfast was well-stocked and very nice. Rooms were quiet and the water pressure was good. We would stay here again!
3.0
Rooms were great
Breakfast good
10.0
Clean and nice place to stay.
4.0
Very impressed with the bed, had a great experience. 👍
5.0
Efficient check in and out. Clean and handy, for us.
3.0
Very clean hotel. Staff was very helpful. Second time we stayed here and will continue to stay here when we visit Helena again.
2.0
Check in was incredibly slow. Not due to the person checking me in, but a lack of staff. Hopefully not a recurring issue and hopefully a one-time issue.
Otherwise, all was good!
5.0
Great
2.0
Super overpriced considering the location. We had a view of a couple dumpsters, a homeless guys and big brick wall. Breakfast was good though.
The first night we stayed we barely slept because it was so loud around us. We tried to rest in the morning but there was so much noise we couldn't. We asked to be moved to a new room and they were able to move us up to the top floor. Then we had to deal with the sound of the toilet running every few minutes.
All of the emails I got confirming my reservation said check out was noon. No one mentioned check out times when we arrived and the limited paperwork they provide did not have the information either. After being harassed by housekeeping 3 times, we got a call from the front desk saying check out was 11am. So we packed up and went to check out.
At the desk, I went to check out. I asked if all was well and was told I was all set. He even admitted that it was wrong online and needs to be fixed. I asked for a receipt and was told they would email it. They did not email it and would not print it for me. Later I noticed a $50 charge on my account. They did not tell me they would be charging me for the "late" check out but did it anyway.
I tried to get it fixed through them but they refused to do anything about it even though they admitted the information was a mistake. I contacted Expedia/Hotels.com to help with the situation. Luckily they have better customer service and processed the refund for me.
3.0
Great place to stay, clean rooms and very friendly and helpful staff. The breakfast was better than most other hotels that we stayed at previously.
5.0
Nice clean rooms. Best breakfast I’ve had at a hotel. Will definitely stay again and will refer this hotel to friends and family.
5.0
It was a great room with modern design and all employees were great.
4.0
Great location easy access to the interstate and Helena
5.0
Spacious room.
4.0
This hotel has recently been renovated. The beds were comfortable, and the breakfast was outstanding in choices.
Unfortunately, the blind remote, and the only way to lower the blinds was not working. With multiple trips to the front desk to try to change the batteries in the remote, no available maintenance, and no ability to change rooms. We faced the bright street lights with no privacy, and very little sleep after an exhausting long day's drive.
The hotel wasn't accommodating since we booked through Expedia.
3.0
We have stayed here twice now. So clean and comfortable beds. Friendly staff and great location. Thank you.
3.0
Room was spacious and very clean. Great breakfast options. Bed was comfortable. While the hotel was full, I didn't hear much noise from the hallway or outside. Great stay overall.
5.0
Great place! Very efficient at checking people in and perfectly friendly
2.0
Our check-in was a disaster. Ashley embarrassed myself in front of 6 other guests and told me that my card was declined when I had prepaid and booked through hotels.com. After 90 minutes of waiting on hold hotels.com spoke with Ashely and got the situation resolved. I work in the hospitality industry and you must give your employees proper training or have a manager on duty to resolve such situations. This will be our last stay at this Holiday Inn Express.
2.0
Nice, clean hotel and friendly people. The only issue was parking… it’s horrible. Most hotels have overflow behind, but that was a loading dock for a department store… by 9:30 the lot was full and we had to park down the street. Unacceptable to not have enough spaces for ALL the guest, especially the ones coming in late from out of town!
5.0
Awesome place to stay. Staff is very friendly, rooms are clean and nice
8.0
Room wasn’t ready at check in time due to staff not turning up for work. Lady on reception lovely and helpful. Switched us to another room so we could check in at the correct time.
5.0
????
3.0
Newer hotel and very comfortable.
FAQs
How much does this hotel cost compared to others in Helena?
The average price for a rental in Helena is R 2,725 per night. This rental is R 182 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Hotel & Suites Helena, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Hotel & Suites Helena, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Hotel & Suites Helena, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Hotel & Suites Helena, an IHG Hotel?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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