We arrived to a very warm welcome. The beautiful hotel had suffered badly in 2019 with the earthquake and they have done amazingly well to get it back to its former glory. The staff are warm and friendly and nothing is too much trouble. We had five days here and wished we could have stayed another five. The hotel is situated in a prime position to see the sunset. The pool is as warm as a bath and such a leisurely vibe about. The gardeners work very hard to make sure the place looks like the tropical paradise it is. We stayed in the garden bungalows which are amazing like being in your own private Balinese house. The outside bathroom is lovely but as we are there in the rainy season of course there are many mozzies. The hotel sprays regularly and provides insect repellents and plug in . Breakfast was varied but would have preferred to be able to make my own tea as I found it too weak and tasteless. I had my own tea bags but no hot water I suppose I could have asked but really boiling water is necessary and it wouldn’t have been boiling if they had to bring it to me.

We arrived to a very warm welcome. The beautiful hotel had suffered badly in 2019 with the earthquake and they have done amazingly well to get it back to its former glory. The staff are warm and friendly and nothing is too much trouble. We had five days here and wished we could have stayed another five. The hotel is situated in a prime position to see the sunset. The pool is as warm as a bath and such a leisurely vibe about. The gardeners work very hard to make sure the place looks like the tropical paradise it is. We stayed in the garden bungalows which are amazing like being in your own private Balinese house. The outside bathroom is lovely but as we are there in the rainy season of course there are many mozzies. The hotel sprays regularly and provides insect repellents and plug in . Breakfast was varied but would have preferred to be able to make my own tea as I found it too weak and tasteless. I had my own tea bags but no hot water I suppose I could have asked but really boiling water is necessary and it wouldn’t have been boiling if they had to bring it to me.

I stayed at this hotel on a recommendation from a few years ago and sadly the hotel facilities were not as I had hoped. While I can see that the location has a lot of unrealised potential, the price to stay here was not reflective of the current state of the hotel. We were very disappointed that there was no restaurant on site and the bar was only open by the pool. Since there was little to do around the hotel, we rented bikes from the hotel to get to the other side of the island where all the restaurants, scuba diving and snorkelling tours leave from. The "road" is in very rough shape, filled with potholes and is shared by bikes, pedestrians and horse buggies, and it is not lit should you brave riding your bike at night like we did! All in all it was quite the experience on Gili T!

I stayed at this hotel on a recommendation from a few years ago and sadly the hotel facilities were not as I had hoped. While I can see that the location has a lot of unrealised potential, the price to stay here was not reflective of the current state of the hotel. We were very disappointed that there was no restaurant on site and the bar was only open by the pool. Since there was little to do around the hotel, we rented bikes from the hotel to get to the other side of the island where all the restaurants, scuba diving and snorkelling tours leave from. The road is in very rough shape, filled with potholes and is shared by bikes, pedestrians and horse buggies, and it is not lit should you brave riding your bike at night like we did! All in all it was quite the experience on Gili T!

I like the atmosphere and the hotel design which is so comfortable and luxury but the location is a bit too far from the island center also there is a lot of mosquito especially in the opened roof bathroom style so they should have some mechanic to prevent the mosquito and other insects. The staffs were very nice and helpful.

I like the atmosphere and the hotel design which is so comfortable and luxury but the location is a bit too far from the island center also there is a lot of mosquito especially in the opened roof bathroom style so they should have some mechanic to prevent the mosquito and other insects.The staffs were very nice and helpful.

The hotel is nice, the beach is not private as mentioned in Hotels.com. It was full of people from outside the hotel and many people selling things and offering pictures and excursions. Not the best experience when you want to just relax on the beach. Breakfast is really bad and the service also. Please see the picture of a dead mosquito in the cheese during breakfast.

The hotel is nice, the beach is not private as mentioned in Hotels.com. It was full of people from outside the hotel and many people selling things and offering pictures and excursions. Not the best experience when you want to just relax on the beach. Breakfast is really bad and the service also. Please see the picture of a dead mosquito in the cheese during breakfast.

We had a great experience. Staff was really nice and friendly. I really appreciate a little birthday cake that I received after I mentioned to one of the staff members. I think it was really thoughtful and lovely gesture. Also, the cleaning team are lovely people, taking care of details to make you feel comfortable and welcome.

We had a great experience. Staff was really nice and friendly. I really appreciate a little birthday cake that I received after I mentioned to one of the staff members. I think it was really thoughtful and lovely gesture. Also, the cleaning team are lovely people, taking care of details to make you feel comfortable and welcome.

Staff was wonderful & very helpful!

Do not stay here. The staff was very inattentive to any of our needs. The resort itself is overrated and overpriced. It is far away from the central area. Arriving there we expected to be attended to, but ended up having to do things our selves such as fetching pool towels. The staff weren’t very friendly nor welcoming. The room itself is in dire need of renovation. The closet doors and cabinets were falling apart. The beach itself was disappointing. There was coral everywhere and the only reason the resort is popular is due to the beach swings which are open to the public. Overall, please save your money and stay at another resort.

The hotel has an amazing pool and the views are breathtaking, we got a very spacious private bungalow which was very comfy but had an outdoor toilet and shower which was cool during the day but a little scary at night! The beach is stunning but it all coral so be careful with your feet and you can’t swim in it. Quieter side of the island so nice and romantic

The hotel has an amazing pool and the views are breathtaking, we got a very spacious private bungalow which was very comfy but had an outdoor toilet and shower which was cool during the day but a little scary at night! The beach is stunning but it all coral so be careful with your feet and you can’t swim in it. Quieter side of the island so nice and romantic

Did not realize this hotel was waaaayyyy on the other side of the island from where your boat launches. It’s a quiet side and nice sunsets but pretty far from the main drag and activities and difficult to get a horse ride past 9pm. Definitely too dark to walk or ride a bike. Nice pool and staff are VERY friendly and accommodating. Had a two room villa and the rooms were clean but personal pool was very dirty and had to ask to have it cleaned which did not occur until the second of our three day trip. A lot of construction going on, walls are VERY thin and while the room were clean they are poorly constructed, sink and toilet not glued down, poor water pressure, AC was not very functional but worked better after we closed off one room. I would def go back to the Gil Islands but think I can get more for the $$ i spent elsewhere

We loved our stay, hotel is stunning with beautiful views. Staff are wonderful, would stay again.

Very friendly staff and professional,it’s the second time we are coming back to the ombak sunset and we will do it again.they are doing huge renovation due to the earthquake last year.thank again to look after our venue.

Booked hotel without advice pool under maintenance and adjacent construction noise. Beach not usable for swimming . Kitchen limited

Booked hotel without advice pool under maintenance and adjacent construction noise. Beach not usable for swimming . Kitchen limited

Good service! Awesome view! Good foods!

It was such a pleasure to stay there we ended up cancelling 2 weeks of Bali to enjoy the wonderful gili hospitality some more

We were there in February 2019. The hotel was undergoing renovations following an earthquake in 2018, so we got upgraded to a villa. It was well kept and clean, so we were very happy. The hotel staff were helpful and friendly. February is mosquito-season, which really isnt the hotels fault, but they could have provided mosquito-nets or mosquito-spray on the rooms. The hotel is on the other side of the island, away from all the partying on the island. They do provide bicycles for rent, so getting around is very easy.

Hotel was devastated due to earthquake despite that we were offered room upgrade and which was so good we enjoyed our stay throughly. Its so close to beach. Staff were so helpful.

We had a very bad experience with this hotel. We booked this hotel after another hotel canceled our reservation due to the earthquake thinking that it was not affected by it since they did not post anything on their website or contacted us prior. When we arrived at the port, we had to pay 300k for two horse carriages to get to the hotel. The hotel was located on the opposite side of the port, which we knew in the beginning. However it was very disappointing to see everywhere in the hotel under construction, even the swimming pool and spa were. There also was nothing nearby, so if we need to go out, we would either have to ride a bike or take a horse carriage again. I was traveling with two elderly who neither knew how to ride a bike. The rooms were also really dusty due to the construction. The only good thing about it was they upgraded our room to a family villa suite, which included a mini pool, but it was not big enough to swim around. Later after dinner, I called the front desk and asked to check out earlier and she said she would need to ask the manager who was going to be in in the morning. The next day I spoke to manager Edy. He was okay to let us check out early without penalty, but he could only provide one horse carriage to the other hotel. We needed two since we had a lot of luggage, but he said they only have one on site, so it's either we had to pay for another one or take turns. I felt like we overpaid for this hotel for so little amenities.

We had a very bad experience with this hotel. We booked this hotel after another hotel canceled our reservation due to the earthquake thinking that it was not affected by it since they did not post anything on their website or contacted us prior. When we arrived at the port, we had to pay 300k for two horse carriages to get to the hotel. The hotel was located on the opposite side of the port, which we knew in the beginning. However it was very disappointing to see everywhere in the hotel under construction, even the swimming pool and spa were. There also was nothing nearby, so if we need to go out, we would either have to ride a bike or take a horse carriage again. I was traveling with two elderly who neither knew how to ride a bike. The rooms were also really dusty due to the construction. The only good thing about it was they upgraded our room to a family villa suite, which included a mini pool, but it was not big enough to swim around. Later after dinner, I called the front desk and asked to check out earlier and she said she would need to ask the manager who was going to be in in the morning. The next day I spoke to manager Edy. He was okay to let us check out early without penalty, but he could only provide one horse carriage to the other hotel. We needed two since we had a lot of luggage, but he said they only have one on site, so its either we had to pay for another one or take turns. I felt like we overpaid for this hotel for so little amenities.

The hotel staff were very friendly and the hotel had everything to hand including transport to the other side of he island. The hotel needs upgraded, the rooms have baths instead of showers and the water is brown. The doors to the rooms did not shut properly meaning Gecko’s could get into the room at night. There is no lifts in the hotel to the upper floors but hotel staff helped carry everything up and down from the room at check in and check out.

Beautiful location on the quiet side of the Island. Shower only dribbled hot water after we spent 2 days with only cold water. Air con was not able to cope with room remperature during the day but was fine at night.

Beautiful location on the quiet side of the Island. Shower only dribbled hot water after we spent 2 days with only cold water. Air con was not able to cope with room remperature during the day but was fine at night.

Ok hotel on the quieter side of the island. Breakfast wasn’t great.

Ok hotel on the quieter side of the island. Breakfast wasn’t great.

Hotel is located at the west side of Gili Trawangan island. It takes about 30 mins walk from jetty at the east side of the island across Jalan Vila Kelapa, or take the horse cart from jetty which would take about 15-20 mins cost IDR150,000 for 1 way.The room is very spacious, I guessed we have been upgraded to the Island Bungalow room type though we booked for Deluxe Terrace room. Very comfortable bed but the lighting in room is a bit dim and aircond is not strong enough. The shower and toilet area is at the open but secluded yard, was not too comfortable when first used it in such an open area for shower/ toilet but later on like it as it's spacious area with fresh air.The breakfast is nice with good variety. Swimming pool is fantastic with the flat 1.5m deep and big pool.The hotel beach front has a few swings facing the view of Mt Agong in Bali. The view is magnificent at sunset time and many people will go there to take pictures on the swings with the beautiful sunset view. There are horses for riding on the beach too.Good choice of hotel if you like quiet place for relaxing holiday.

The room cleanliness, comfort are great. The food, time to serve, staff in restaurants needs a big improvement.