Novotel Nanjing Central Suning
About this hotel
Upscale Nanjing hotel in Xinjiekou with free parking A restaurant, conference space, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a garden. Housekeeping is available on request. Novotel Nanjing Central Suning offers 297 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Amenities
Air conditioner
Internet / Wifi
Parking
TV
Garden
Map of Nanjing
Hotel in Nanjing
Reasons to book
Includes essentialsGarden, Air conditioner, Internet / Wifi and more
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Reviews
4.4/5.0
Excellent(428 Reviews)
1.0
The carpet in the room was not very clean to the point that I felt uncomfortable walking around with bare feet. The bed was very hard and didn't have a topper. Good location, but public transport in Nanjing is very good, so I would consider staying elsewhere in future. Breakfast was ok but there were only few Western choices. As Novotel is a French brand I hoped for a decent quality Croissant, but unfortunately they were small, stale and inedible
4.0
I have issues with this hotel, although our stay is comfortable.
My card was charged for a ¥990 transaction which I have no idea what it was. It wasn't the deposit of ¥1200 which was refunded to my card. This transaction was actually billed!
I went to their official website to email for a billing invoice but the email address listed: [email protected] was an invalid email address that bounced back.
I resorted to messaging them via Expedia but there was no response.
I have no idea what I can do to refute or to clarify these billing, leaving me with no choice but to pay for them.
Horrible experience with this hotel billing!
5.0
The service is kind and friendly. The room conditions, however, are aged.
5.0
Like: super convenient location in Xinjiekou and room cleanness is quite good.
5.0
Like: super convenient location in Xinjiekou and room cleanness is quite good.
2.0
房間整潔舒適，步行2分鐘便是新街口站的入口，出入方便。酒店附近多食店，亦有大型超市，十分方便。
3.0
Staff at check in was warm and friendly. However, room condition was poor. The aircon broke down on the 2nd day and since we were checking out the next day, staff did not bother to offer us to change room. The technician eventually brought a fan into the room for ventilation. The window opening was not big so ventilation was minimal. It was a warm and stuff night to sleep through.
5.0
Location near metro station and is right in downtown and across from Walmart. Staff can speak English. Thanks to Tina at reception who assisted us and recommended a good restaurant for Nanjing food. Good variety at breakfast buffet. Would recommend this hotel.
5.0
Great location with easy access to the subway and lots of local eating places in the vicinity. Pleasant and welcoming staff and a spacious dining room for the buffet breakfast.
2.0
The hotel is in a great location with metro a 5 minute walk, with plenty of restaurants and shops all around the neighborhood.
The hotel offers a good breakfast buffet with great hours to serve the business and leisure guest.
Downside: uncomfortable/lumpy bed and some mod in the shower.
Staff are very helpful
2.0
The hotel is in a great location with metro a 5 minute walk, with plenty of restaurants and shops all around the neighborhood.The hotel offers a good breakfast buffet with great hours to serve the business and leisure guest.Downside: uncomfortable/lumpy bed and some mod in the shower.Staff are very helpful
5.0
Staff is really nice and helpful. The location is good.
2.5
The hotel location is superb, right in the city centre. Walking distance to everywhere. Friendly staff who speaks excellent English. The buffet breakfast is delicious with very good Western and Chinese food
3.0
The hotel location is superb, right in the city centre. Walking distance to everywhere. Friendly staff who speaks excellent English. The buffet breakfast is delicious with very good Western and Chinese food
4.0
Property was located much further from the MRT than it appeared from the reviews - it is between two MRT stations but is at least a good 10 mins walk away from either. The room was in good condition and cleanliness was satisfactory. We were next to the service entrance and constantly heard door banging at most hours.
5.0
This is my 2nd time staying with this hotel for the same reason as last time. Good location. In the center of Nanjing. Restaurant, grocery store and subway all close by. Room is clean and quite.
2.5
Near lots of shopping and eating spots. A few blocks from the subway. The lobby is a bit small, but the hotel is well run.
2.5
Fantastic location. Convenient for food, shopping and subway.
5.0
Good value. Good location. Excellent staff support.
5.0
The room is clean and its near the metro line with many shopping centres eateries very convience
2.5
The concierge really helped me. Sunny is a great problem solver.
5.0
The Novotel was a comfortable stay and easy to be at. The staff were always helpful and English was spoken at various levels so easy to communicate.
2.5
This hotel surpassed our expectations. It was convenient, well appointed and centrally located to the metro. The staff was excellent, worked hard to ensure that we had everything we needed during our stay.
3.0
This hotel surpassed our expectations. It was convenient, well appointed and centrally located to the metro. The staff was excellent, worked hard to ensure that we had everything we needed during our stay.
3.0
Location is good. the lobby is kind of small for a 4-4.5 star hotel. No bathtub.
3.0
Very convenience! Location is good. Service good.....
3.0
This HOTEL is very good just Hotel itself and also it is very convenient because the hotel located near by subway station, and fitness center also very good. However it is located center of Nanjing so the place is just cloded. I will recommend the hotel if you like to stay in a cloud place.
2.0
very near to 新街口商業區
2.5
This is a great hotel in a great location. Check in staff where very helpful, friendly and very efficient. Their level of English was very high. We really appreciated the upgrade. Would definitely recommend this hotel and would stay here again.
2.0
The hotel’s air conditioning system provides fresh air service during our stay which perplexed us as the room’s temperature was between 28-33 degree (Celsius) each time we got in the room; it was so stuffy that we had to request for air cooler machine and opened the window! While the reception services were excellent, the hotel restaurant where we had our buffet dinner was just the opposite. The waiter and waitress walked past our table 3 times without clearing the used plates.
We had a small steamboat on our table and when I requested it to be removed, the waiter just came and removed the candles section leaving the steamboat stand and dirty utensils on our table ! The restaurant was not busy at all! The captain was on his hand phone..... It’s really not worth paying 99 yuan per pax for that kind of dinner n service. That probably explained why the restaurant had less than 8 tables of customers that night ?
2.0
The hotel’s air conditioning system provides fresh air service during our stay which perplexed us as the room’s temperature was between 28-33 degree (Celsius) each time we got in the room; it was so stuffy that we had to request for air cooler machine and opened the window! While the reception services were excellent, the hotel restaurant where we had our buffet dinner was just the opposite. The waiter and waitress walked past our table 3 times without clearing the used plates.We had a small steamboat on our table and when I requested it to be removed, the waiter just came and removed the candles section leaving the steamboat stand and dirty utensils on our table ! The restaurant was not busy at all! The captain was on his hand phone..... It’s really not worth paying 99 yuan per pax for that kind of dinner n service. That probably explained why the restaurant had less than 8 tables of customers that night ?
2.5
The service was excellent and they spoke English.
4.0
Direction to Hotel from airport. Take train S1 to Railway South Station. Fare is only RMB7. Change to Line1 at South Railway Station to Xinjiakuo Station. Make a 10-15min walk to exit 14 and once on road surface look opposite should see Novotel. Novotel is very middle of shopping mall, therefore shopping and places to eat. Check-In counter is very efficient and staffs are very friendly. Everything you would expect from an international hotel branch. One minor issue is TV remote control was not function properly. It only worked if it was hold near to the TV . And in the morning it get a little noisy as it face the main road. Other than that i would recommend staying in Novotel.
4.0
Good modern equipment in the hotel and room. Location is is good with may shopping and eateries.
Can keep a basket below sink to throw used towels.
5.0
Overall very very good
Traffic in, out of and around the hotel was a bit heavy, especially in cold wet days
3.0
At first glance, everything looked to be about a four star hotel but upon closer inspection, the marble entryway to the room had not been mopped for awhile, the shower door had not been maintained so that water puddled after every shower, and a towel was found to have residual human waste even though it was presumably washed.
A good aspect is that the hotel had English speaking staff.
4.0
Nice hotel, friendly staff.
4.0
Overall, the service was good. But the cleanness of the room could be better, especially the top of the bed and the above details.
5.0
I like the hotel . Staffs nice to us and they were friendly and I will stay here again . I can recommend this hotel to friends .
4.0
The hotel is well located in central Nanjing, close to a subway station and within walking distance of some museums. My room was modern and comfortable and the hotel staff were very friendly throughout my stay. My only concern was the slowness of the wi-fi. I stayed in a hotel in Beijing before travelling to Nanjing, in a similar price range, but the wi-fi in the Beijing hotel was much better than at the Novotel.
FAQs
How much does this hotel cost compared to others in Nanjing?
The average price for a rental in Nanjing is R 785 per night. This rental is R 311 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Novotel Nanjing Central Suning. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Novotel Nanjing Central Suning pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Novotel Nanjing Central Suning?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, parking, tv, and garden.
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