Only stayed one night, perfect for our needs.

It was the friendliness and accommodating nature of the staff that really made our stay at the White Rabbit special. We were met with an enthusiastic reception on check-in and were given lots of information about the hotel, the local area and our room... (I meant to get the name of the man who checked us in on Friday 19th evening, however didn't get the chance. He was extremely helpful and accommodating throughout our stay and deserves a lot of thanks) . Throughout our stay, any issues that we had (of which there weren't many) were proactively resolved by the hotel staff, who really went above and beyond to support us. The excellent service continued into the dining room as well, where our server (who's name I believe to be Bunny) was very welcoming, friendly, and went above and beyond to ensure that we had a lovely dinner service. For the food itself, we ordered the Signature burger (much recommended) and the Lasagne, both of which were greatly enjoyed and seemed to be good value for money. The atmosphere in the restaurant was nice and the food came hot and in perfect time for a relaxed dinner. I particularly enjoyed the braised beef rib in the burger myself. Equally impressive was our hotel room, which really superseded our expectations. Having booked the basic double room, we were pleasantly surprised by the size of the room. The overall cleanliness was excellent and we found both the bedroom and bathroom immaculate on arrival. A seriously great experience. 5/5

We were greeted on arrival by Bunny who was clearly busy but didnt hesitate to offer her help and check us in. Very Friendly and helpful and always a plus when staff engage with the children in our family. The room was a great size, comfortable (if a little chilly) and adequately furnished with facilities. Beds were really cosy and comfortable and everything very clean. Only things that let it down were:- - couldn't shut bathroom window -if using the sofa bed in front of bay window it was noisy/windy. -I also noticed a large water stain on the ceiling next to the wardrobe which is always a shame even if it doesnt affect the room. - not many plug sockets - not very accessible with a buggy though thankfully that wasn't a big issue for us. At checkout the manager was helpful and directed us to a lovely area to walk. Breakfast was very well priced, abundant and delicious.

Room was really nice. Welcome by the manager was impeccable. I left a bag of food in my room when I left and they made a call to let me know. Many hotels wouldn't even care. Top marks! The room I stayed in was very nice. Only thing that let it down was the noise from machinery... could've been chilling system for the fridges but wasn't too much of an issue. Would stay again for sure.

Lovely stay would recommend

All very nice

The staff were extremely helpful and friendly

staff very helpful and nice . Room nice . dinner was very nice and yummy.

The family room was ideal, especially with option to have single bed plus sofa bed alongside adult bed within 1 room. Room bit dark, could have added tissue box and similar comforts. Staff barely apologised for the fire alarm early morning which rather scared us, especially kids. Breakfast good, good dining options and restaurant food though staff seem confused about vegan versus vegetarian food and the difference! Incredibly annoying that you cant seem to ring the venue and speak to a real person, only a robot voice!!

Had a lovely time at white rabbit, staff so friendly polite and helpful, nothing was to much trouble. Food excellent, wide range if choice, for breakfast and dinner always hit ! Will definitely return.

Was provided a spacious room, delicious breakfast, and easy walk to High Street in Lyndhurst for shopping. Nice size parking lot too.

Lovely welcoming on our arrival for our 1 night stopover on route to the Isle of Wight. Great location, surroundings are beautiful. Room was good for a family of 5 but could do with a little redecorating. Have to say though it was very comfortable. Food in the restaurant was amazing as was the breakfast. We all enjoyed our stay here. Thank you x

Somewhere comfortable to stay after a cycle event in the new forest - friendly and efficient staff, pleasant surroundings and a comfortable room with an excellent shower - it ticked all my boxes.

Amazing service and great food

Friendly greeting when we arrived, good location for the New Forest. Comfortable room, excellent breakfast. Plenty of free parking

Not so good room not cleaned during the stay After requesting towels as room not cleaned and being promised not delivered No answer to calls at night as no one answered calls

The friendly staff, the grounds , the food could not be faulted itcwas a perfect stay

Dan made us very welcome, helpful, showed us our rooms on ground floor, back of the hotel, pointed out parking due to disability. Bunny was very pleasant and helpful too. evening meal restaurant staff were great, food very nice.2nd evening we had already eaten, only wanted drinks in the bar, table in the window we wanted to sit at was full of dirty plates and glasses from the previous guests and we asked the person in the bar whose name we didn’t get if someone could clear the table as we had our drinks and sat down. He snapped at us and said ‘they’ve only just left’ and he asked a female member of staff to clear the table. She came and took 3 plates but left the table full of glasses, bottle and ice bucket and said she’d be back for the rest. There was hardly any room for us to put our drinks and the table was dirty and wet. She never returned to finish clearing the table but cleared next one to us and behind us. We asked again if someone could clear and clean the table but was ignored. We eventually moved the dirty glasses etc onto table next to us and immediately the male bar staff member stormed over and abruptly picked up the glasses then the rest, huffing and puffing as he did so without an apology/acknowledgement so we went elsewhere for rest of stay. We weren’t warned about fire alarm test the next morning at 8.45 and dog left barking above our rooms at night, obv a flat above with noisy washer spinning, complained, won’t return or recommend, overpriced, rooms shabby.

The accommodation was fantastic the staff were friendly and made our stay 5 star, will definitely be returning soon regards Richard and Kate

The room was really only suitable for one person, the bed was small, the tv was so small you couldnt watch it in bed, no sub titles either. Windows were old and badly fitting. The food in the hotel was very good and worth a visit to eat but not stay.

Had a great five day stay here , staff friendly and welcoming. Breakfast and evening diner were great would recommend and return.

Good value for money. Friendly staff and good food . Definitely visit again

Very nice stay staff were lovely

The location is fantastic walking distance to the town. The staff are fantastic and friendly, the hotel it self needs a bit of an uplift as hasn't had much done in 6 years but due to covid this had a big impact on the place: The food is fantastic and i spent my birthday there where my partner ask if there is anything they could do to celebrate my birthday, they done a fantastic job including sung happy birthday

The staff were very friendly and helpful. The room was the only twin bedded room and was large. The room was next to the road which was a little noisy at times. Very pleased overall with out couple days stay. The food was excellent , both breakfast and evenings.

Friendly and helpful staff. Great location and dog friendly. Good range of dinning options.

It was lovely staff was so nice and friendly the restaurant food was amazing good value for money

Visiting family so needed local hotel. Very welcoming staff, cheerful bartender. Room clean,comfy and bright. Large windows with pleasant view. Breakfast, hot and plenty of choice. Highly recommend

The staff were very friendly and helpful and the rooms were very comfortable.

Great welcome by friendly staff.

Loved the family room however the lack of a fridge was disappointing. A fridge is really handy when you have kids to keep snacks etc cold. Not sure why there was no fridge. Also, staff seemed to not replace items daily such as toilet rolls and coffee. Having to ask for toilet rolls is frustrating. Apart from that, a great hotel in a great location at a reasonable price.

Second time staying at the white rabbit and was again a great stay first face we saw was Dan who as always greeted us with a warm hello and smiling face it has become our choice of stay before heading off to the Isle of Wight.