Mercure Hyderabad KCP Hotel
About this hotel
Nestled in Hyderabad, this attractive hotel for R 1,199 per night is a great choice for your next trip. Upscale hotel, walk to Asian Institute Of Gastroenterology A restaurant, a 24-hour health club, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a conference center are onsite. Housekeeping is available on request. Mercure Hyderabad KCP Hotel offers 127 accommodations with minibars and safes. Accommodations offer separate sitting areas. LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Hyderabad hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include a 24-hour health club. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Garden
Map of Hyderabad
Reviews
4.3/5.0
Excellent(113 Reviews)
1.0
Hotel is not giving me Invoice for accounts purpose
This is very unprofessional
2.0
Value for Mney
3.0
Rooms are good, breakfast has lot of items, service could be improved but good,
3.0
Excellent
5.0
A very good place worth the money has an awesome sleep breakfast was decent coffee was good overall a fine place
2.0
Very courteous staff, check in process was very good. Excellent stay overall but cleanliness in bathroom could have been better.
3.0
Very clean room, good enough size. Very comfortable mattress, clean linens & towels. One I got is a connecting room which means there is a door (separate doors on both sides, locked though) connecting two adjacent rooms, this is useful when a family takes adjacent rooms. Otherwise when doors are locked, I can clearly hear person in other room talking (when a bit loud, say on phone), which sometimes can be disturbing. Later, I got to know that they have rooms which don't have connecting doors which I would ask for. Otherwise, everything with room is excellent.
Very clean bath room, it is of good size, no water stains any where by which I mean it is really clean (as expected for the star rating of this one).
Location wise, it is not walkable nor anything much near by. It doesn't matter if you have vehicle or if you don't care about it.
Overall, an excellent place to stay.
2.0
Amazing
2.0
Pro: The hotel was good. Definitely worth the visit next time. The hotel room was comfortable. The location was good and easily approacable.
Con: Our flight got delayed and we reached the hotel room at around 1:30 am, we were extremely tired. The receptionist asked us to sign up for the Rewards program and we requestee that as we are tired and need to sleep. All to vain. The receptionist pushed us very hard to sign up. I think it should be customers choice and you need to stop pushing.
We forgot our key card and upon requesting the another one, the same receptionist made it difficult for us to take an extra one.
5.0
Satisfied with the cleanliness. Service is good. Location of the property is prime. No significant negatives.
2.0
Stay was comfortable. Room was spacious and the bed was comfortable too. However initially the quantity of toiletries were very few & I had to ask twice for bathroom toiletries and on my second request it was provided. The breakfast spread was adequate
3.0
The air con was not working to its capacity it took them one whole day to replace the room for me, they could have arranged it quick
5.0
Cleaning, close to shopping, staff friendly ness and response.
2.0
I had stated in the property 3 years ago. The deterioration in the quality of service, property and staff behaviour was clearly evident. Food is unbelievably expensive and seems a way of bolstering profits. Better hotels around.
2.0
The stay was good. Rooms were clean. Excellent location
3.0
Very good and courteous staff. Very responsive To requests.
Only two things and I am splitting hairs
- bathroom floor was slippery. Need to very careful. I did recommend the team on acquiring some anti slip mats in shower. This could reduce the hotel liability should some one falls in shower
- for some reason all my expenses weren’t able to be charged to the room and I had to pay instantly.
2.5
Very good and courteous staff. Very responsive To requests. Only two things and I am splitting hairs- bathroom floor was slippery. Need to very careful. I did recommend the team on acquiring some anti slip mats in shower. This could reduce the hotel liability should some one falls in shower- for some reason all my expenses weren’t able to be charged to the room and I had to pay instantly.
0.5
The hotels both grand kakatiya and Mercury are in a bad shape, they don’t have sufficient staff , who ever are working don’t have experience, some of them may have experience in smaller hotels. The mercury hotel (managed by Accor group) front office manager telling, they won’t honor reservations from Hotels.com, I suggest that you should take the issue with Accor group to keep up your business interest. I’m sick of their service as well as Hospitality.
5.0
Very friendly staff. Very helpful.
Property is ,” POSH”.
5.0
Very friendly staff. Very helpful. Property is ,” POSH”.
2.0
Check-in was the most difficult bit due to disgruntled lady at the reception
3.0
The over all experience was good. Rooms were near and staff was very friendly. However the room service staff were not clean and some of them smelled
3.0
The over all experience was good. Rooms were near and staff was very friendly. However the room service staff were not clean and some of them smelled
5.0
All good
3.0
Requested change in booking dates. They accepted the change Per email and call from a local person to confirm the change. but when I went there was no room.
I will call directly next time. Other than that very friendly and helpful staff. Will definitely stay there again.
3.0
Requested change in booking dates. They accepted the change Per email and call from a local person to confirm the change. but when I went there was no room. I will call directly next time. Other than that very friendly and helpful staff. Will definitely stay there again.
3.0
Hotel is good, But food is too costly. Food is costlier than hotel stay for a couple.
2.5
The Mercure Hyderabad Hotel was an absolute joy to reside-in during my business trip to Hyderabad. The hotel is convenient to my business meeting locale. All of the hotel staff was a joy to interact with and the meals were tasty and satisfying. Definitely the Mercure Hyderabad Hotel will receive my business in the future should the need arise again.
2.5
Overall excellent experience.
Staff is good and helpful.
Outstanding breakfast.
2.5
Overall excellent experience.Staff is good and helpful. Outstanding breakfast.
5.0
The staff in the dining room were super friendly and provided excellent service.
5.0
The staff in the dining room were super friendly and provided excellent service.
5.0
Nicely located at Banjara Hills, close to the city Center and most of tourist attractions and shopping areas are nearby. Very clean and well equipped facility and rooms and exceptional services. Good quality breakfast and very helpful staff. Highly recommend for business travellers.
4.0
Food expensive. Cleaning room irregular. I have to call and remind them. However they promptly comply and try to help even when they are very busy. Sachin and Yogesh are excellent managers. Lady staff need little more experience
4.0
Would be nice to have a pool - breakfast was great
4.0
Food was very good
Cleaning needs to be better
Details of bath room needs attention
4.0
Food was very goodCleaning needs to be betterDetails of bath room needs attention
5.0
Very responsive staff
Very expensive food
Ddddddddddddddffff
2.5
Excellent hotel, great service, chic rooms, conveniently located. I was there to run the Hyderabad Marathon, and on the day of the marathon I got back after the breakfast had ended. I asked them if I could have something simple to eat, and the F&B services manager offered me a complimentary room service breakfast! Their Cayenne restaurant had great food (I had chicken tikka and curd rice) and a terrific lychee martini! Also Aditya (I think) at the front desk was very friendly and helpful. I would highly recommend the hotel!
1.5
This was my second stay this year. I will not be returning. I do not think it is the right hotel for business. It’s probably better for a quick one night stay on the way to somewhere else. The rooms do not cool off below 22 degrees, the rooms smellMusty and feel damp, the shower may not drain/flood, and the bathroom door makes the bathroom very difficult to use. It is constantly in the way. The hotel is hotter inside than the air is outside! Worst of all-I had a package delivered to the hotel for my business trip. The hotel refused to accept it. I travel all over the world for business and this was a first. Needless to say. Without my package, the next day’s business was sabotaged.
FAQs
How much does this hotel cost compared to others in Hyderabad?
The average price for a rental in Hyderabad is R 708 per night. This rental is R 491 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Mercure Hyderabad KCP Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mercure Hyderabad KCP Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mercure Hyderabad KCP Hotel?
We found 7 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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