I booked 2 rooms with Expedia. After checking out and looking at my Amex bill I noticed I was also charged by the hotel for the two rooms. I was double charged. They refunded one of the rooms still waiting on them to refund the other one..

Was very clean, great location, and the room was very comfortable

I stayed here with my kids..it was a long trip... the bed was so comfortable..everything quiet...

Beautiful hotel in front of the water. Nice rooms, excellent bathroom, very clean. Breakfast was included; I need to eat gluten free and there were not carbs gluten free, it will be my only suggestion, to add gluten free muffins or similar upon request. Very recommended 👌

Nice staff. Good breakfast. Clean.

The hotel was clean and staff was very friendly. The breakfast in the morning was great, and always hot. I recommend staying here, especially with a wayer view!

Staff was very friendly. Hotel was clean and comfortable.

We are happy to have selected the Hampton Inn in Palatka. We booked 3 rooms for our family to go to the Palatka Craft Beer Festival, which was happening right next to the hotel. We were able to check-in early and not miss a minute of the festival. The staff were very pleasant and the hotel in very nice condition. We will book there again. BJ

We really enjoyed our stay. Great location, wonderful stay, comfy accommodations.

Amy at front desk was excellent!

Clean room and friendly staff

This Hampton property was wonderful. Although, they could not take my AAA card for the discount because it was booked through a 3rd party. Next time I will book directly with the property. The staff were wonderful, accommodating, friendly, and went beyond duty to make sure our stay was great! The bathroom is equipped with all the soap, shampoo, condition, hand soap, and body lotion you need. They are health conscious products that are clean and natural. Love that! Will stay here again for sure. They have a nice full breakfast as well. The only thing I can say, is the toilet seat was loose. We only stayed one night and told the front desk. They sent someone to fix it right away. I do have maybe one complaint about the property, they only have two luggage carriers to bring the bags to and from the car to the room. So, when I went to check out, I had to wait 15 minutes to get a cart to load our “stuff”. Other than that a five star rating for sure! Love the Hampton.

The river view was beautiful. The hotel was clean and comfortable.

This hotel is very nice. It is in a prime spot right on the St Johns river and if you get the water view WOW is all i can say. The beds are amazing and the pillows ( i wanted to take them home), breakfast was great and all the staff were so nice and so helpful.

Everything was fine. Would not hesitate to stay there again!

Like the convenience and room size.

Quiet and convenient

Overall a good experience but they are still using Covid as an excuse for being cheap on things like coffee creamer and the complimentary chocolate chip cookies that they used to have. Staff is very helpful and friendly.

Staff was excellent

Professional staff and great knowledge of events, dining and entertainment options in the area.

The property was very nice and clean. Staff very friendly. Only thing I didn’t like, there were no chocolate chip cookies. Otherwise everything was pleasant.

The staff themselves was amazing! But the hotel was not upto Hampton standards! I was executive housekeeper for Hampton in Tenn for 5 years and was very disappointed in this hotel. The duvet cover was stained, bath tub had no water pressure and could not use the tub because water would constantly drain. There was no microwave in our room and every hotel i have ever stayed at even the run down ones at least had microwave but I was informed that only the suites had them and at 180$ a night for a basic room I would at least expect a microwave.

Very clean. Great local. Excellent breakfast

The hotel has a very nice river view.

I love the staff very helpful

I travel with my 2 kids to this hotel. When arriving to check in I was told bout a 200 cash deposit! I ask her why I can’t charge ut to my credit card. She say they don’t take them for deposit. So I was like that’s weird. I proceeded to my bank at 2am in the morning give it take on the time. I checked in with a 200 deposit and had to ut my credit card on file for incidental also which they are the same! So now I’m thinking u wouldn’t take my card for a deposit but I still have to put my credit card on file! So I proceed upstairs we shower and went to bed. Knowing we work at 12. So the next morning I went to retrieve my deposit they said it was a protocol smh first I heard! So it was 9:40 when I got down. I noticed it’s 9:55 I have to hot yo work by 10. So I ask what’s taking so long it’s a house keeper there. One lady comes down she tell the front desk room find then they went in a lil room to talk to a manger on the phone. One lady come to tell me I’ve been smoking in the room smh I never smoked in the Damn room she said it smell like tobacco I been clean from cigarettes for 5 years I don’t smoke no cigarettes!!! I called the police because you guys taking my money not yo merchant if your white u don’t pay a cash deposit only people of color! So she comes saying it’s tobacco on the floor she shows a picture smh of some crumbs or something but it had nothing to do with me! I tell them to take me up there but no! I call corporate. They should have never ask for cash depi

My stay was absolutely great!!

We was very pleased with our stay!

Got to motel late...but check-in went smooth.. very friendly staff, very helpful, and breakfast was different every morning, and very good! No complaints, will stay again! Thanks

Very good. No problems. Clean room with excellent river views. Parking is good had no issues finding a place. Quiet room with good amenities. Didn't swim but nice outdoor pool area away from the public view.

The hotel was nice and had a great view of the water. The room just smelled like it hadn't been rented in a while.

Hotel was very clean and room was large and clean.