Baffled by the glowing reviews. We couldn't wait to leave. Photos show a sparkling clean place; our expensive "deluxe" room was shabby. Linens clean, but I've never slept on a worse mattress -- miserable, rock hard, ancient; I slept on the floor the last night. Bathroom: dingy and mildewed, and the walls of the whole place were covered in marks. Dust on high surfaces. Bathroom window was disgusting, and no screen. A super strong citronella candle was burning, which made me nauseous. The shampoo and soap dispensers in the shower were gross. Shower fluctuates wildly from scalding hot to freezing. Dirty kettle. Window looked out on the hallway. We could hear every sound outside the room, including the kitchen and laundry (all night), screaming baby, drunk people yelling. One of the outlets was broken. The safe and refrigerator didn't work, and when I asked for a discount because of that, they refused. They switched the fridge and it still didn't get cool (not even cold enough to safely put leftovers in or cool a beer), and they told us this is normal. My friend asked for the advertised beach towels, the guy told her to use the room towels, and after arguing, was super rude about finally giving her one shabby towel. Veggie sandwich I ordered at the bar came on stale bread. Staff other than one manager very rude. Of hundreds of hostels and hotels, and this was one of the worst experiences. I don't think I've ever implied reviews were fake before, but I can't help but wonder.

Baffled by the glowing reviews. We couldnt wait to leave. Photos show a sparkling clean place; our expensive deluxe room was shabby. Linens clean, but Ive never slept on a worse mattress -- miserable, rock hard, ancient; I slept on the floor the last night. Bathroom: dingy and mildewed, and the walls of the whole place were covered in marks. Dust on high surfaces. Bathroom window was disgusting, and no screen. A super strong citronella candle was burning, which made me nauseous. The shampoo and soap dispensers in the shower were gross. Shower fluctuates wildly from scalding hot to freezing.Dirty kettle. Window looked out on the hallway. We could hear every sound outside the room, including the kitchen and laundry (all night), screaming baby, drunk people yelling.One of the outlets was broken. The safe and refrigerator didnt work, and when I asked for a discount because of that, they refused. They switched the fridge and it still didnt get cool (not even cold enough to safely put leftovers in or cool a beer), and they told us this is normal.My friend asked for the advertised beach towels, the guy told her to use the room towels, and after arguing, was super rude about finally giving her one shabby towel. Veggie sandwich I ordered at the bar came on stale bread. Staff other than one manager very rude. Of hundreds of hostels and hotels, and this was one of the worst experiences. I dont think Ive ever implied reviews were fake before, but I cant help but wonder.

The dorm room is huge with air conditioning. This is the plus. It has no pool, no water kettle, coffee upstairs is expensive and small. Next door is cheaper coffee, cheaper food and no loud music.

Very nice hostel, extremely clean, lots of activities, scooter rental, cooking lessons etc...

Well run hostel with friendly staff. It was quite empty so there wasn't much atmosphere, but the rooms were very clean and the facilities were great.

I really wanted to like this place, but it has a long way to go. It tries to be like a boutique hotel, but it truly is a hostel. For starters the standard rooms don't have a toilet in the room, so you might be better off to save the money and book a dorm room. The staff is friendly enough, but their English is very limited a many times when I asked a question or needed assistance with something I just received a "no", there was no effort made or "going the extra mile" to help fix anything. There is supposedly maid service every day, but there was dust over everything, cobwebbs in the corners, and even a couple of cockroaches wandering in. Overall it wasn't a terrible visit, but I think there are much better and equally affordable places elsewhere in the city.

I really wanted to like this place, but it has a long way to go. It tries to be like a boutique hotel, but it truly is a hostel. For starters the standard rooms dont have a toilet in the room, so you might be better off to save the money and book a dorm room. The staff is friendly enough, but their English is very limited a many times when I asked a question or needed assistance with something I just received a no, there was no effort made or going the extra mile to help fix anything. There is supposedly maid service every day, but there was dust over everything, cobwebbs in the corners, and even a couple of cockroaches wandering in.Overall it wasnt a terrible visit, but I think there are much better and equally affordable places elsewhere in the city.

Very clean and good hostel, hard but comfortable beds. Perfect with the storage lockers under the beds in the dorm! Only negative thing I can think of was that the address shown on hotels.com s map was not where the hotel was at all, the location was further south and closer to the beach so it was still good.