The property is very clean but the main entrance is a little bit hard to find out

Very nice room and breakfast with friendly staff

It is clean and safe.

The shopping mall is close by. Location Difficult to access for drivers. While the dining staff are friendly, not so by reception. The lower rank staff are not properly trained and expect to be tipped for instance when delivering a newspaper

The poor experience starts from the time we arrive at the parking. There was no clear sign to show the direction to the hotel lift that leads to the lobby. We had to find a security guard to ask for directions. We arrived to check in after 2 pm, but the room was still not ready. The receptionist asked us to wait until 3 pm for the room. This is unacceptable as the official check-in time is 2 pm, isn't it? By right, the rooms should be ready as the hotel is not fully booked. Additionally, I understand that wearing a mask is not mandatory now, but the receptionist was coughing and had a runny nose. Shouldn't he be supposed to wear a mask in order to secure the guests' safety? After we told the receptionist that we couldn't wait for the room as we have an important meeting to attend online, only then did he say he could upgrade the room. Why couldn't this be arranged initially? The duvet in the room was not clean; there were stains. The soundproofing is bad; we can hear the motor racing and police sirens clearly at night. The pillow is too soft and uncomfortable. This is the worst experience I have had in Le Meridien hotel so far.

We had a deluxe king room, it was a great size & we had a lovely view. The only thing I would comment on was I could hear the mosque early in the morning

i was advised that there are no rooms available upon arrival to check in 9pm on Wednesday July 12th. since the hotel called my cell number to confirm arrival hours earlier while i was still in another country to arrive to hotel with string of meetings scheduled at the hotel just to find they cant accommodate me and my company colleague is very very disappointing and poor conduct. they took us to a different hotel which was ok. i am very upset and disappointed with Le Meridien and as someone spending many nights with the hotel chain i do not accept such poor conduct of customer service and planing. i could and should have gone from the airport to a different hotel why i need to taxi for 1 hour from airport to be told they totally disregard by confirmed booking, no more Le Meridian for me totally disappointing.

No welcome when I walked in from a 20 hr journey Dirty toilet seat Really bad attitude when I asked for a slightly late checkout and even offered to pay. ‘We have high occupancy right now’ I thought I’d give it a try and was so disappointed by this hotel

Good location in PJ away from everything, however you will hear the mosque noises very clearly. Service of front desk isn't anything to celebrate, and we saw the valet parking guy playing games on his phone while someone patiently waited. I ended up getting the guys attention. Lifts are extremely slow and you may need to plan up to a 5 minute delay in busy times.

Le Meridien is a beautiful hotel with fantastic facilities. I have stayed twice now and was very comfortable each time.

Easily accessible to shopping mall, good for business and leisure.

My wife and I stayed at Le Meridien PJ for several nights in April 2023. The hotel is new and in perfect condition. The rooms are spacious and comfortable. The staff is very friendly and helpful.

A pleasant stay. The room is huge with good amenities provided. Staff are friendly and helpful. Even gave us suggestion for local eateries.

A very nice, quality place to stay. Will be happy to stay here again when I next visit.

i like how it is next to a mall, and staffs were very helpful. However, a bit disappointed that there were many ants in the washroom.

Overall cleaniless. Only that the lifts are slower, need to wait for a while.

Great service. Strong wifi. Had a very pleasant stay with the family.

the receptionist who check me in was excellent .. very friendly and understanding

Clean and new hotel which is well maintained. Parents are happy with the stay and friendly staff who helped to guide them during my absence.

Great view

Awesome staffs!

Amazing hotel, breakfast was good and amenities are great.

Nice, clean and convenient.

Value for money

Lovely biz hotel and upkeep is excellent even after all these years.

Excellent hotel for solo travellers. Very good location, next to a big shopping mall. Situated centrally in Kelana Jaya and getting a cab is very easy.

Excellent hotel for solo travellers. Very good location, next to a big shopping mall. Situated centrally in Kelana Jaya and getting a cab is very easy.

The hotel room was clean and modern. Very nice view from the roof top.

The hotel room was clean and modern. Very nice view from the roof top.

I am happy with the service. Smooth check in, sray in and check out experience. The foods are all delicious. Just quite difficult to find the location from google maps. Others are fine.

I am happy with the service. Smooth check in, sray in and check out experience. The foods are all delicious. Just quite difficult to find the location from google maps. Others are fine.

I appreciate the gesture made for our request to decorate our anniversary celebration. It was lovely. Room is quite spacious and still new. However, as our room is at the corner, it is next to the room with balcony. The tenants started hanging out at the balcony from 11.30 pm to 3am by talking and laughing loudly. I have called the hotel reception at 12.30 am to lodge a complain as it is past midnight and disturbing us. They stopped for a while, and later went on to continue talking and laughing loudly again until 3am, where I have called again at 2.30am. In between, they dropped/banged things loudly too. It was horrible and I will not stay again in due to this experience. I came here to have a good night's sleep but in the end I couldn't sleep at all. Furthermore, I can hear them plugging in the hairdryer and using it for 5 mins at 1am and 8am the next morning. The walls are so thin.