Phoenix All Suites West Hotel
About this flat hotel
Located in West Beach, this lovely flat hotel for R 3,400 per night is a great choice for your next vacation. Comfortable aparthotel on the beach, near Gulf Shores Beach This smoke-free aparthotel features an outdoor pool, laundry facilities, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff and barbecue grills. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a sofa bed. Phoenix All Suites West Hotel offers 84 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Accommodations are furnished with queen sofa beds. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers. This Gulf Shores aparthotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Housekeeping is provided daily. Recreational amenities at the aparthotel include an outdoor pool.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
TV
Wheelchair accessible
Map of West Beach, AL
Reviews
4.2/5.0
Excellent(468 Reviews)
3.0
We first booked this property several years ago for the view and beach access. It is the absolute best! As always the property was top notch! Everything is clean and tidy, housekeeping was prompt and the room is complete with everything needed for a comfortable stay. The pillows are amazing!!! Have stayed here several times and plan to continue booking this property.
1.0
My room was double booked got moved somewhere half the price, door knob fell off the door, room was just dingy
3.0
The price was affordable. Cleaned rooms. Only thing, elevator was so hot inside, need to set up air conditioning for elevators
3.0
The room itself is clean and nice. Nothing fancy but serves its purpose. It sleeps 6 but the bunk beds are kid sized. No adult over 5’8” can use those. The other bed is a sofa sleeper so mostly for kids. The pool is small and very warm this time of year. The exterior is a little dated and needs some love. Views are great and so is the beach area!
5.0
I love how close to the beach this resort is!
5.0
This is a hotel so less expensive than condos and doesn't have a three night minimum. It has a full kitchen and is very clean and comfortable.
3.0
I did not like the change to a central wash room instead of the washer/dryer in the unit that we have had in the past. The property has gotten run down since then also.
We couldn’t spend much time on the balcony because there was cigarette smoke smell and at times, weed.
Overall, I would not choose to stay there in the future, nor would I recommend it to anyone.
One of the only bright spots was Rach, the girl who checked us in and helped us with some issues was amazing! She did her best to accommodate us and address our issues. All with a smile and a great attitude!
4.0
This is a really nice place to stay. Easy access to the beach. You can walk to the souvenir shops,ice cream shops. And of coarse Lamberts is a must to go eat.
5.0
Best view to the beach and
4.0
Great location. Good value.
2.0
We didn’t get to check in to the last minute and the last couple days it was really loud with shower drain stopped up.
5.0
We had a handicap room which we did not request and it did not have an area to hang up clothes. Also, there was no vanity in bathroom.
Staff was excellent and very helpful.
We had trouble with TV connection and internet connection and they were prompt and helpful.
3.0
I had an awesome time. Staff was very friendly and helpful. Loved receiving text when room was ready for check in
5.0
Check in was a little rough lady said our room wasnt ready anf it be 2 hours and she woukd call us amd never did , the next lady on shift didnt even know we was waiting on our room and it had been ready for a while !! Hotel room was nice and clean view of the beach was amazing , would definitely stay here again !!
4.0
The king bed was very comfortable. The blackout curtains made sleeping late very easy. The room was fairly quiet. Nice view of the beach and short walk.
3.0
Had a fantastic vacation!! Rooms were clean and well stocked with needed essentials. WONDERFUL staff!!! Enough linens and towels for a large group. Needs updating a little but staff said those begin next month, after summer season. We will be back!!!!
2.0
On the beach with balcony. Noisy area. Deck hose area green and slippery. Sofa filthy in room. No in hotel restaurant. Check in/out issues, could be more organized/professional.
3.0
Over all my stay was excellent. We had one problem with the lady that worked at the front desk that works the daytime shift. There was a guest that was staying in a room somewhere near my room that was smoking weed out on the balcony quite a bit. Me and my wife have a 4 y/o and i had some friends over that day that have a 2y/o little girl. We were all vaping out on the balcony on saturday afternoon. To be fair, the hotel makes it clear that you arent supposed to vape or smoke out on the balcony for whatever reason, i have no idea. I guess i just cant believe that they actually try to enforce it like this lady was doing. Anyways, so i saw the lady that worked at the front desk down by the boardwalk entrance looking up at the balconies while we were outside. She then came and knocked on our door and said she has had "numerous complaints" about our vaping. I seriously doubt that the complaints were about our vaping. If anything im sure it was about the weed smoke. I told her that we were only vaping and she said that we were not allowed to vape on the balcony. So what the hell do they think, that we are really going to leave the room, go all the way down stairs (we were on the 12th floor) just to hit the vape? I mean, come on! There
Was no designated smoking/vaping area that i noticed anywhere either. So, if you smoke or vape, you will have problems at this hotel. Other than that, i give it a 4.5 out of 5.
3.0
The condo was older in much need of a deep cleaning. It was nice to have such a large balcony with a beautiful view. Unfortunately the cost of stay is not a good value based on the condition of the condo and property. Upon arrival the water was not working because there was a leak which triggered a shut off. Staff immediately came to fix the leak and got the water on, we appreciated the quick response.
3.0
Check in was easy. Staff super polite. Beautiful place.
1.0
Elevators were a 30 minute wait at minimum coffee pot was useless. Air conditioning was great. Room service was good
4.0
Wouldve liked more accesible washer and dryer. Parking was great room was clean
5.0
Hotel was nice. Location was right in the middle of everything. Very steep parking garage. The couch had a rip and seen better days. Everything was clean and staff was polite and helpful.
5.0
The property met all of my expectations.
3.0
Very nice and clean place! Loved it!
4.0
Property needs a service elevator. Spending lots of time waiting on elevator because of workers using them stopping at every floor.
5.0
Waiting for the elevator but i guess is like that in another places when is busy days
3.0
We loved our view on the 15th floor, sheets and beds were super comfortable. Convenient location. I will be booking here again!
5.0
Loved that it was right on the beach, and the balcony views are amazing. It's really fun to watch all of the different people and water conditions throughout the day. The rooms were great for our family of 4 1/2. The king bed was AMAZING (we have something smaller at home). The bunk beds were great for the kids. The staff were all very friendly.
3.0
Have to do most of the cleaning like a condo, but it’s a hotel by name.
1.0
This place was gross. The elevators took forever mostly because the staff constantly used them. Also, the staff smoked cigarettes right next to the elevators whether guest were waiting their or not. We ended up leaving early because the unit was so uncomfortable. It also had a bad smell.
10.0
Fabulous location! Lots to do besides the beach. Don’t recommend if 6 adults as 2 bunk beds children size, it is fine for 4 adults. Would recommend a medicine cabinet in half bath to accommodate toiletries. Would come back again.
3.0
The property is average. It could use update on appliances and furniture. There are no washer and dryers in the rooms. They can definitely add a Keurig to the rooms since many people. The beach access is wonderful. The elevators are extremely busy so pack your patience.
5.0
Right on the beach. Roomier than I expected
3.0
The beds were less thsn than ok.
4.0
Good
5.0
I like the location and the reception being open at all hours.
5.0
My husband and I love this property, it was our home away from home. My family and I plan to stay at this property the next time we visit the Gulf Shores which will be next year. I will be booking our room soon.
5.0
We loved our stay, only complaint was the elevators took forever!
2.5
Overall it was great, clean, good ac , good location, the furniture in the condo wasn’t very comfortable but other than that it was great!
FAQs
How much does this flat hotel cost compared to others in West Beach?
The average price for a rental in West Beach is R 4,584 per night. This rental is R 1,184 less expensive than the average.
Is parking included with this flat hotel?
Yes, parking is listed as an amenity at Phoenix All Suites West Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this flat hotel?
Yes, a swimming pool is available for use at Phoenix All Suites West Hotel. Enjoy the water!
Is Phoenix All Suites West Hotel pet friendly?
Unfortunately, this flat hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Phoenix All Suites West Hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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