Excellent place! Clean. Staff is great and very helpful. Convenient and close to everything. I would definitely stay again here on my next visit at Ontario.

Front Desk is very helpful and very kind would definitely recommend this hotel to stay at

Comfortable stay. Extended our original departure and kept the king suite. Size was smaller than sown on hotel’s website and hotels.com website. Breakfast was adequate but they should consider redesigning the whole breakfast bar. At the moment it’s not very sanitary.

Great hotel in a great location. Quiet and clean. Breakfast layout needs work. Not sanitary or practical. Food was so so.

Perfect location to attend a show or concert at the Toyota Arena. It's literally across the street. Hotel was clean and staff was great.

Had multiple reservations for a group performing across street at Toyota Arena. Hotel and room were clean, comfortable and dog friendly. Front desk staff did best to accommodate our needs. Breakfast was average and could be improved with an omelet bar or some element of freshness. On site restaurant would be smart to extend their hours when their are shows at the arena to better serve customers. We observed at least 25 people try to get a bite after show who were unable as door was locked.

I am a tv sleeper, my tv didn’t work. The front desk had prior knowledge and still put me in the room. The hotel was sold out and I could not move rooms. I was told to contact Travelocity so I could get some compensation.

Really close to the toyota arena I like that

Great hotel. Nice staff. Breakfast is little to be desired but great location

I Loved the room, the bed was comfortable and the bathroom was amazing despite me falling in the shower. Loved the experience and i will definitely stay there again.

Overall nice hotel. Sink in our room was gross and hadn’t been cleaned. Front desk person check out day was rude.

I liked the area but the service was terrible.

The hotel is nice, noise, parking and traffic can be difficult at times especially whenever there are events next door at the Arena

Too pricey for what you get .

The room was clean, however I had to request bedding for the hide-a-bed, there was a hole in my bath towel, and no forks in the kitchen. The tables in the hotel dining area were dirty, there were no napkins and no knives, and when I mentioned it to the staff, they were really slow in responding. I will not stay at this place again.

great

Great amenities, very courteous and attentive staff, clean and well-equipped rooms.

We are business travelers and appreciate the property is quiet at night when we need to rest up for our next days work. The staff is pleasant and the rooms are clean. Element is always our first choice when we are in the area.

Don’t know where to start! Check in was good. Happy to be able to get our room an hour before check in. Clerk was friendly. Room had worn out mattresses, couch was completely ripped on one cushion. Black marks on the walls. Outside window had a roof and there were literally piles of dead bugs on this roof. Toilet barely flushed. Breakfast is really just false advertising. It was awful. We had to ask if more food was coming as there was an hour left of the scheduled time and everything was empty. We watched sausage and sweet potatoes come out of oven and go in containers yet they were completely cold. Asked for knives to spread butter was told we don’t have any (next day there was a basket full). All guests got to share a jar of peanut butter. Due to venue next door we couldn’t find a place to park when we got back to the hotel. Had to wait for people to leave! Disappointed no jacuzzi but I’m sure it wasn’t a listed amenity. Landscaping needs major upkeep. Check out clerk was on his phone. Wouldn’t give me a receipt and wouldn’t tell me what I was charged. This place has so much potential. The rooms are a great size and could have everything you need.

New and modern property, very comfortable beds. Great stay

Nice clean modern hotel. Friendly staff , nice rooms. Eureka restaurant connected, walkable to Toyota arena .

This property is the perfect choice if you're attending an event at Toyota Arena, since it's directly across the street from the entrance to the venue. The hotel is clean and comfortable, the staff is friendly and helpful, and the free breakfast is excellent. A all around!!

Nice property, loved that it a had a fridge and microwave

Literally right across from the entrance to Toyota arena! Location is perfect for any event there and free Tesla charging rooms were so so nothing special and could definitely tell it is lower budget but still nice. Will be staying there again for any event at the Toyota arena

Friendly staff clean rooms. Just wish your restaurant were open later other than that great service

Amazing stay ☺️

Wow wow wow! This hotel is excellent and extremely convenient. You get premium feel without a premium payment. This hotel can hold the bar for what a great hotel came look and function like without breaking the bank. My only negative is they need a better PM deep cleaning program especially all.room restrooms.

Great area, great customer service, very clean and nice rooms

The on-site restaurant is fantastic. The staff was very welcoming and accommodating. Thanks you!

Best hotel to stay at especially if you are attending an event at Toyota Arena. Hotel is very clean, parking is easy, and staff are very nice. Will definitely recommend this hotel to others.

Over all good

Location is so convenient for events held at the arena. Staff are incredibly kind and helpful!