Marriot Metropolitan Hotel

Marriot Metropolitan Hotel Hotel in Douala

About this hotel

Situated in Douala, this attractive hotel for R 1,745 per night is a fantastic option for your next vacation. Located at 1.6 miles from the Douala International Airport,1 mile from the Douala grand Mall, Marriot Metropolitan Hotel features accommodation with a restaurant, free private parking, a bar and a terrace.

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Balcony / Patio

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Douala

Nearby attractions

Douala Stadium

7.15 miles

Japoma Football Stadium

6.97 miles

Maritime Museum Of Douala

2.89 miles

Parcours Vita

3.26 miles

Marriot Metropolitan Hotel

4.0

Good(118 Reviews)

Hotel in Douala

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsKitchen / Kitchenette, Air conditioner, Internet / Wifi and more

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About this hotel

Amenities

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Balcony / Patio

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Douala

Nearby attractions

Douala Stadium

7.15 miles

Japoma Football Stadium

6.97 miles

Maritime Museum Of Douala

2.89 miles

Parcours Vita

3.26 miles

Reviews

4.0/5.0

Good(118 Reviews)

100% verified reviews

9.0

Aug 2023

Superb

Nice bakery, Nice shawarma, easy to get a cab. Good matteras with basic room service; phone, hot water.

Restaurant could do better.

1.0

Aug 2023

Bad

It's not L of luxury hotel. This hotel is a joke I stayed 5 nights and most of time I was the only guest. The first morning, somebody opened my room with electric card key and starred at me from the door while I was pretending to sleep. The second day, nobody cleaned my room. I asked why, the manager said that I should have give them the key. Hm?! The fourth day, power was gone in my room and the door was beeping the whole night. They said that mechanic will come some other day and they suggested to change the room. That was the final jackpot. Room right above the club, no wifi at all, and lots of street noise. Breakfast jokes First morning, it took them 40min to bring me a cup of coffee (Nescafe only) and 55min for scrambled eggs, one croissant, one whole apple and one whole orange. I asked for knife to cut, they said they only have butter knife. Second morning: coffee, eggs and croissant. No salad, no fruits, no cereal. She said, there is nothing else. Third morning, I skipped breakfast, but got a cattle to make my own coffe in a room Fourth morning, I asked for sunny side up eggs and showed pictures of egg. Big confusion. 25min later they said it is better I got omelet. I guess no real eggs. I would understand if there was a shortage of food in country. But there are people selling avocados, tomatoes and oranges right in front of door of hotel. Fifth morning I couldn't bother eating powdered eggs. Oh, and forget about bottle of water in a room. I did not get one in 5 days. “Gym" is a hotel room on the first floor and contains 3 treadmills, 2 bikes that are not connected to power, and 1 weight machine. You have to bring your own ac controller to turn on air-conditioning. I wouldn't definitely recommend to anyone.

4.0

Aug 2023

Very disappointing and sad

They had a gym which was a nice surprise. The hotel is in a great location. A free Airport shuttle is available. The manager listened to our complaints as we wanted to express our disappointment and hope for major improvements.

The check in was painful. The first room - the AC wasn’t working. The second room- the TV wasn’t working. The third room- okay. The bathrooms all need refurbishment. It’s just nasty. The walls don’t look good. The lighting is terrible in the whole hotel. They had a gym - a very dusty gym. I had to clean everything myself before and after use. No disinfectant spray in the gym. Maintenance and Housekeeping are weak at this hotel. The staff are trying….just not good enough. Breakfast was painful. The decor alone looks like something from an 80s wedding reception area. Plastic table covers didn’t look nice at all. Breakfast service was terrible. I heard one customer screaming at them. It took almost an hour to get the staff to serve us anything. Breakfast was basic and very disappointing. I would not recommend this hotel to anyone. It was so so bad.

8.0

May 2023

Nice hotel offering a comfortable stay with short distance to the airport.

I liked the size of the room, comfortable bed and pillows. I also liked the proximity to the airport and the soundproof room despite the busy intersection outside.

Too much bling for my taste but I did not mind as it was comfortable bling.

10.0

Mar 2023

I won’t go anywhere else but Marriot when next I go to Cameroon. highly recommended

everything was amazing

just a bit of noise from the night club that’s all

4.0

Mar 2023

Avoid this hotel

The hotel is well located - close to both the city centre and bus stops as well as close to the airport. They provide a free airport shuttle, which is convenient.

I had booked a suite to get a good rest before my flight early the next morning. When I arrived the staff at the reception could not find my booking in their system. He then took me up to a room that clearly was not a suite. After I asked whether this was the suite, he took me to another room on the same floor. That room was much larger but did not have a balcony as indicated on the booking.com website and other amenities (such as soap, a bathrobe or tea/coffee station) were missing. There was also a dead cockroach right at the door. When I indicated this to the staff, he simply kicked it out in the hallway. As it turns out, the A/C in this room did not work, so I needed to go back to the reception to ask to change rooms again. I was given another room, which was noticeably smaller than the previous suite but I was assured that this was a suite of the same category (after looking at the pictures on booking, I have my doubts). But at this point I was just tired and didn't want to argue. The room was rather noisy with loud music from the streets or the downstairs club being audible. Unlike the other room, this one had a balcony but it was purely used to store the A/C fan and therefore could not actually be used. Later, I went down to the restaurant for dinner, where I was ignored by service staff despite being the only customer. So it took me about 20 minutes just to order. Selection of food is rather limited. After a short night, I went to the reception early next morning to catch my airport shuttle. This was when I saw a big rat run across the lobby and downstairs to the hotel. Not a great last impression. All in all, I would not recommend a stay in this hotel!

10.0

Feb 2023

the customer service I received from staff at this hotel was amazing. there’s the lovely Angela whose smile brightens up

everything about it was amazing

there’s just this loud music that plays most nights other than that nothing to complain about

5.0

Feb 2023

the location is good the place is clean the staff are welcoming but the service is trash.

very clean

they supposed to add and extra bed as requested on my reservation but they didn’t and they make it seems like it was ok.

8.0

Jan 2023

Very good

I loved the size of the bed, big and clean room. Receptionist upon my check-in was amazing.

I was a little disappointed with the breakfast.

9.0

Jan 2023

You made my stay comfortable and good

The shuttle pick was on time,the staffs are friendly and professional too,room was spacious

1.0

Dec 2022

Bad

The value of the reservation is changed upon arrival at the hotel. They do not depend on Booking prices

5.0

Dec 2022

Passable

The location.

To loud muisic

8.0

Dec 2022

Very good

The position not far from the airport and very accessible,excellent receptionists,very bilingual

Just that the surrounding it is loud during the day because it is at the middle of the city

8.0

Nov 2022

Very nice stay in Hotel

-Clean bath -Very welcoming staff -Open to speak both English and French -Air conditioner (but could be better) -Generator -Very comfortable - elevator

- wifi too slow. Not fit for Zoom - too noisy generator - Restaurant menu is very limited

9.0

Nov 2022

Superb

The front desk lady was exceptionally good. She deserves an award and a promotion. She made sure that I was comfortable in everything.

The wifi quality. I kept logging into my laptop and phone each time I return from outside.

7.0

Oct 2022

Best value for your buck. Surprisingly impressive

I found the most reasonably priced staycation. Set less than 1000km from the Douala Mall it was nice to have meal options. The colors and prints around the hotel give a nod to bold yet minimalist elegance. I loved that all the rooms are individually decorated (I moved rooms) with their own rich palette and design. Both rooms I saw are unique and full of character. 204 was a blend of rich hues of royal blue headboard and wall paper set against the legendary red. Also, the staffs attention to detail is commendable. Go see for yourself. Thank me later!

I like to have the option of a pool or workout room when I’m away from home to exercise.

FAQs

How much does this hotel cost compared to others in Douala?

The average price for a rental in Douala is R 900 per night. This rental is R 845 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Marriot Metropolitan Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Marriot Metropolitan Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Marriot Metropolitan Hotel?

We found 10 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.

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3.9

Good(295 Reviews)

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This attractive Hotel in Douala, R 1,681 per night for your (business stay, family stay, couples stay, getaway vacation, etc.)

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Marriot Metropolitan Hotel

About this hotel

Amenities

Map of Douala

Nearby attractions

Marriot Metropolitan Hotel

Hotel in Douala

Reasons to book

About this hotel

Amenities

Map of Douala

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Douala?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Marriot Metropolitan Hotel pet friendly?

What amenities are available at Marriot Metropolitan Hotel?

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