Todo! La ubicacion frente al Teatro Massimo!, super silencioso para dormir a pesar de estar en calle principal, Desayuno excelente, te sirven lo que quieras incluso huevos, fiambres, pasteleria muy rica, frutas , yogurt, etc…, El personal super amable, te ayudan con las valijas ya que la entrada tiene escaleras. Hotel super limpio, tipo boutique, de volver a Palermo reservaria de nuevo sin dudarlo en el Massimo Hotel!

Nada!

Location is great on via Maqueda just opposite Teatro Massimo, a lively area full of people, shops, bars and restaurants. Room and bathroom were comfortable and well equipped. Staff was attentive at all times.

There is no a breakfast area, so it is served in your own room. You should select the ingredients previously and it is served at the scheduled time. Booking rates it as a four-star hotel, but the outside board indicates a three-star one. I guess it needs a restyling to get more character or charm.

Frienfly and very helpful staff. Exceptional customer service.

Room was a nice size but tired. Worn carpet, scratched furniture. Room faced a wall.

We recently spent two nights at the Massimo Plaza Hotel. We have previously stayed at the hotel and found that it was as good as ever. The situation of the hotel is excellent, in a pedestrian area and close to many restaurants and bars. It is also within walking distance of many of the sights in Palermo as well as the shopping area. We were impressed by the staff who were, without exception, friendly and helpful. Our room was very comfortable, which contributed to a wonderful stay. We hope to return again in the future.

Nothing.

great location, great staff

We could have our breakfast in the room or in the common area. The rolls were fantastic.

Maybe a wider variety, but absolutely no problem with the offerings

Francesca and Christian were outstanding. Very professional and extremely helpful.

The hotel faces the Opera House which seems to gather a large crowd of people and extremely busy street for people to walk. The only issue we had was the noise. Even though the window glass is thick and cut down the noise factor, still very loud.

It was perfect! Best place to stay, highly reccomanded!We could in the room at 12.00 O clock and we were so happy. Everybody was very friendly