Gostamos de tudo. Excelentes serviços. Refeições de primeira. Funcionários atenciosos.

El desayuno, el pianista y el circuito Celta y el masaje Mpndariz

La habitacion, el baño minsculo y la masificacion

Nothing Except Spa access and Morning buffet breakfast.

Rooms were in very bad condition also AC was not working properly Couldn’t sleep whole night …

spa is ok

our room was extremely hot. maybe something was broken, but it was around 30 degrees during the night. outside it was raining, around 20. I didn’t sleep all night, it was complete disaster. overall impression was ruined. the room was pretty old, though clean

The facilities are amazing. Nice breakfast

The restaurant is a bit pricey. And the hairdryer in the bedroom is useless.

The staff were professional and attentive. The treatments in the spa are great and so is the staff. Some of its old restored buildings are magnificent. The area is beautiful for a walk by the river for example.

It would have been good that the room cleaning had the time to make the beds with a blanket during the winter months. Also, given the average age of the guests (especially on weekdays) I'd strongly suggest a magnifying mirror in the bathroom, it's not a big ask for a 4 star hotel.

outstanding building and water services and great service employed

staff at front desk seemed overall overworked, disorganized and sometimes rude.

Great property and amenities. Good size swimming pool (smaller.one for.kods as well). The water palace was really good which also had sauna and steam rooms. The buffer breakfast was very good. The check-in time at 14 and checkout at 12/120 were really good to have (unlike many hotels these days where check-in starts at 16 and then checkout before 11).

Everything was great. Only one complain would be that they should allow guests to also use the water palace before checkout as well -- it was only allowed to use the water palace for 2 hours in the day of stay and not again the next morning before check out.