Room was quiet spacious, bathroom clean

N/A

location & parking facility

iron need to be cleaned & water dispenser for hot & cold water should be provided; no need for kettle.

Please put the iron in the room. It's really hard to iron clothes far from room and also not user friendly for customer. Price for that price should be pun iron in every room.

kindly and polite staff

furniture was too old

This hotel absolutely impressed me. The hotel itself is old, but you can see they really tried their best to turn it into a better and modern hotel. The floor and interior design of the common area have been revamped to a more modern looking design. I was greeted by a very well mannered and friendly Indian girl when I arrived at the reception to asked where can I park the car since they offered FREE car park (yes, it is really rare especially in this area of Ipoh, right in the heart of the town), and it's covered. The Indian girl explained nicely and patiently to me on how to get to the car park which is just located behind the hotel. The hotel collects a RM50 deposit in cash. They don't take card, only qr pay, cash and bank transfer. So off we go to our room on the 3rd floor. The moment we stepped into the room, there was a really pleasant smell. Other than the small carpet area in the room, the housekeeping team did a really good job. Everywhere in the room was spotless. Though the furniture are dated, they were all in great condition and most importantly, comfortable and clean. Kettle and hair dryer were provided. toiletries were also provided in a plastic packaging. Towel is very absorbent and great shower. The only down side is for the 2 nights we were there, the hot water ran out quite fast due to the centralised heating. There was a big mirror behind the bathroom door. The room also has a split system AC, not a centralised AC. The AC is cold, but it was leaking for 2 nights while we were there 🤣 so we had to put a bin under it to collect the water. Location wise it is located right in the heart of town. Nearly everything touristic is within walking distance. after we left, they called and let us know we left our shampoo in the shower but we were long gone, so we had to get our Ipoh friend to pick it up for us a few days later.

*soundproof wasn't very good *AC was leaking water, I didn't request for a change of room because I just collect water using the bucket so it doesn't bother me, and I was too lazy to repack and move room again. But most importantly the AC is still very cold.

great👍

parking🥲

The family suite is spacious

It’s located beside the main road, so it’s quite noisy.

easy access

no breakfast

Location

Room face main road and bit noisy over the weekend