The hotel is conveniently located in the city centre with a carpark next to the property. The location of the hotel will allow easy walking excursions through the city.

Truly excellent and friendly staff. Bathtub didn’t drain properly and the rooms have zero noise proofing so when drunken guests are carrying in in the hallways at 3:15 AM the only option is to call the front desk for the third time and have them send up the security person again. Slept the worst I ever have at a hotel. Also no recycling bins in the rooms.

The stay started out rough with the lady at the front desk being most unhelpful when asking for early check in. She wouldn’t even look at the computer before saying no until I asked her to check. I don’t even think she actually checked. I went back twice and it was the same unhelpful attitude from her. I’ve never experienced this type of attitude at any hotel when looking to check in a little early. They usually really try even calling the cleaning staff, but I got the feeling this person had no interest in checking me in until she absolutely had to. So I ran to the nearby GoodLife to shower and get ready for my meeting. Luckily it wasn’t too far. Once I was able to check in it was other staff at the front desk and they were very friendly. I was slipped complimentary breakfast for my two day stay after I arrived in my room which made up for the unhelpful front desk lady at the beginning. After that my stay was wonderful. The breakfast staff was fantastic, I had some phone issues and the manager went above and beyond to get me a new room and makeup for the inconvenience which I truly appreciated. The view from my room was so beautiful both in the morning and evening. Overall, I highly recommend and I would stay there again.

We arrived around 5pm & keep in mind check-in was for 4pm. We got there & they let us know our room was not ready. They offered us a different room but we paid for the room we wanted so we decided to wait the 30-45 minutes they asked us to wait. Upon coming back in to check-in, they let us know it was ready. However, it took them about 10 minutes to discuss with house keeping if it was ready, and we also discovered there was about 6 other people in the lobby that were waiting for their room to be ready ! Once getting to our room, there was garbage in front of our door from what seemed to be the past guests. Room looked clean & was alright. But was extremely upset about the room not being ready on time, as well as feeling like it was a waste of a night away due to getting into the room so late.

Nice and clean hotel, excellent service from the staff. They also did something special for our anniversary. Lot of options in breakfast. A little expensive for it being waterfront and parking is $30 per night.

Great view Clean Priced well Accommodating

Nothing. I would never stay at this Holiday Inn again. The rooms were cold. No hot water. The hallway was filled with hockey tournament parents children. The parents were drinking. The children were playing very loudly in the hallway. We let the Holiday Inn staff know. They were not able to control the group they refused to leave the hallway. Unbelievable behaviour and unbelievable that the hotel did not enforce or manage this group. We will not be coming back.

Great place to stay in kingston. The harbor view was nice and watch the sunrise there was a beautful Experience