Very helpful & professional staff dealing with our booking & stay to our satisfaction. Leisure club very clean & tidy along with our bedroom, plus the hotel.

Fantastic staff at this spotlessly clean hotel. Great Sunday lunch.

Stayed in Rowan Cottage for 2 nights for our daughter’s wedding and it was really lovely. Great views, very warm hot tub and fully kitted out kitchen with everything you would need for a stay. Only downside was the very poor shower - no pressure at all and lack of upstairs loo as well as no dressing tables in any bedrooms. But we had a great time and the hotel is also lovely with very clean rooms for other guests plus a great swimming pool. Will definitely be back for a stay.

Great staff and nice location

I’ve stayed here dozens of times over many years, I believe that currently the hotel is in the best shape it’s ever been, apart from the old original windows. Special mention to the chef who has does a great job.

Friendly service , nice meal we have had several visits to this hotel and have never been disappointed.

The hotel and staff were very good

We had an amazing stay at this hotel recently - the staff were so welcoming and kind, the food was delicious, great portions and the hotel had wonderful facilities. We will definitely return and would definitely recommend it!

Nice friendly staff

We had a bad start arrived 2.50 the paperwork did state check in 3pm asked to sit and wait 10-15 mins given that we had travelled from Scotland.We were allocated a room at end of a corridor next door to a boiler room this was quite noisy.We went back to reception to say we live in the country and not used to the noise we seen another receptionist and was given an upgrade of another room which was lovely do not accept room 126 if you want peace and quiet .

Fantastic service by all staff, best customer service we’ve experienced in a long time - especially George and Head Chef. Beautiful location, very comfortable room, great stay.

We just stayed fir a night on our way home from holiday to see family. The hotel itself looks stunning, with great views all round and lovely decor. As you enter the driveway, the signing is non existent, so trying to find reception was a bit of a nightmare. Then when we got there, there was only one receptionist dealing with someone from a wedding part so had to wait for quite a while to be checked in. Our room was lively, very plush with a gazillion pillows on the beds! Lovely added touches with the coffee machine and sundries. Wouldve liked hooks on the back of the bathroom door to hang towels as there was nowhere to put them to dry. Disappointed to be woken early the next morning by next door having breakfast delivered and the employee delivering it saying very loudly that it was room service. This was around 6am. The pool was nice, although neither of the jacuzzis was working and its starting to look like it needs a refresh. There are bags for wet swimwear but a more sustainable solution might be to have a spinner. Breakfast was ok. It was self serve except for hot drinks. The eggs were as you'd expect under a heat lamp so would be nice to be able to order fresh eggs. Good selection of pastries. Check out was again a bit slow as there was only one person on. During these busier times, id expect them to have additional resource available to not keep people wairing too long. Overall a nice stay but a few things for the venue to improve.

Beautiful stunning hotel excellent staff, fabulous food

Fantastic staff.

Amazing place! The room was stunning with great views of the countryside. Food and service both excellent. Highly recommend and will use again.

Lovely hotel with a relaxed atmosphere and attentive staff.

Nice place to stay out in countryside, nice walks. Warn swimming pool and jacuzzi. Ev charging first come first served.

All good. Room nice and clean. Beautiful views. Lovely staff.

Three night stay was very pleasant as usual,,rooms nice and clean...good selection of tea,,coffee,, chocolate etc... Nice bar food and top notch lagers..and nice relaxing surroundings...the breakfast is really good,,,only complaint I would have is we don't like the sausage,,( to spicy for us for breakfast )...so possible look at an alternative plain one as well...but everything else is fab....The leisure centre pool is getting tired,,and lacks some things,,steam room,, nice rainwater type,,shower,,jacuzzi is to small,,or needs another one added... Plunge pool never has water in it...and sauna isn't hot enough...(so my wife says). But apart from that,, Derwent Manor is great

Was disappointed breakfast wasn't included, pure rip-off

Excellent staff very helpful, fantastic experience, only thing negative was the bed mattress was a bit hard, the next time we book would request a room with a bath in.

Fabulous hotel, food and staff. All staff very friendly and professional. Loved our stay there and will definitely be back

This is a wonderful hotel, rooms spacious, quiet, comfortable, good night's sleep - local staff, ALL friendly and helpful. Will definitely return and recommend to friends.

Surchage for dog much greater than other places we stayed on our trip. More than i was prepared to pay.

Amazing place and staff

Please stay for a couple of nights, clean and comfortable. I didn’t get to use the facilities so can’t comment on that

Disappointed Did

The place was really nice, the staff were really nice, food was good and it was situated perfectly

I've stayed in this hotel a few times previously through work and always enjoyed my stay here, I stayed here at the weeked with the family and they were really impressed. the staff are really helpful and friendly. We had an evening meal here which was nice, my only negative comment would be the food was cold which granted I should have mentioned at the time as they could have done something about it.

Excellent service excellent staff excellent room excellent food

This was our 6th Stay at Derwent Manor. Always good value, rooms are large and comfortable, food excellent, staff very friendly nothing is to much trouble. Only one niggle, in winter the rooms are cold as windows need replacing very drafty

Very nice hotel in a lovely location. Room was a good size, the bed was huge,although the bathroom is a little small. Breakfast was delicious.