Sleep Inn & Suites - Airport
About this hotel
Nestled in Kentwood, this lovely hotel for R 1,252 per night is a great choice for your next trip. Grand Rapids hotel in Kentwood with free breakfast and fitness center Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour front desk, express check-out, and multilingual staff. Housekeeping is available on request. Sleep Inn & Suites - Airport offers 78 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request. Recreational amenities at the hotel include an indoor pool and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Balcony / Patio
TV
Gym / Fitness Center
Map of Kentwood, MI
Reviews
3.6/5.0
Good(741 Reviews)
5.0
Convenient and budget friendly.
Although a bit tight for 4 adults, it was very good for one night.
Staff are friendly.
Enjoyed breakfast provides - many choices to select from, including make your own waffles, scrambled eggs, biscuits & gravy, cereal, yogurt, etc.
1.0
The hotel was old dirty and run down pool was out of order so was the pop machine one of the doors was not working had to walk to the other door to get in. I really think they should close and remodel I would never stay here again.
3.0
Meeting with my dr. in Grand Rapids, then having dinner with my granddaughter, who lives in Grand Rapids, makes for a long day. I decided to spend the night instead of driving home. The crew on duty at the hotel were so friendly, courteous, and helpful. It was a very restful stay.
10.0
Nice and Quiet and warm. Very surprised
4.0
Feel of uncleanliness on elevator with strong smell of marijuana. No security person inside or outside property! No microwave in room! Breakfast was very slim to none at 7am!
2.0
The desk staff was nice and the bed was clean but that was the extend of the plesant things about the property. It was nothing like any of the pictures, lots of damage and just plain unkept
8.0
Property was ok for one night. Great staff
2.0
The check in was pleasant. But once in the room, my family and I were not impressed. Carpet is fraided and comes up off the floor. Thought my room was two queen beds but was only doubles. There was a liquid spilled all over night stand under alarm clock. Could not change time on alarm oclock. Toilet paper roll was broken. Floor very sticky. And beds were absolutely terrible, didnt even sleep.
8.0
Great price for stay before early flight out
1.0
I had to switch rooms multiple times due to cleanliness, horrible smells and condition of each room.
10.0
The facility is a bit run down.
..but the manager, Star,and her staff provided excellent ccuscucustomer
4.0
Poor bathroom layout, no place to keep spa/ shampoo in shower. Water coming out of shower. Sagging, soft mattress.
8.0
You all are always very kind.
4.0
Shady characters outside
Rugs near elevators in bad shape
Sticky elevator floor every day
Ran out of breakfast food
Our key seldom worked. Each time we had to go back to the desk to get it rekeyed.
The pool was closed . That’s why we chose this hotel.
2.0
THIS USED TO BE MY FAVORITE HOTEL. EVERTIME WE COME TO GRANDRAPIDS WE CHOSE THIS HOTEL. THIS HOTEL IS NOT THE SAME. LOOKS LIKE A HOTEL OUTSIDE. LOOKS LIKE A MOTEL INSIDE. THE BREAKFAST WAS LESS THAN BASIC CONTINENTAL BREKFAST. I WOULD NOT BOOK THIS HOTEL AGAIN.
2.0
Needs a good cleaning and some updating for sure. Price was great though!
2.0
Unfortunately during my stay I was on the 3rd floor and the elevator was out of order. If my husband had been with me we would have needed to change hitels due to his arthritic knees. The hotel staff did not know when the elevator would be fuxed and apologized. The wifi didn't work. I couldn't cinnect and I was told that if I was using an older device that could be the problem. They had no way to help me. I was unable to connect.
The pool was lovely. The best part.
3.0
Visiting family close by and have stayed at this hotel before. Pluses: convenient location, hot showers, clean, kid-friendly pool with walk in steps and max five foot depth and warm temperature. Average breakfast with usual waffle, beverages, cereal, bagels…something for everyone. Lobby and room furniture has seen better days. The elevator and both washers were broken and the hot tub eliminated in the pool area. There is a small crew working hard but some of the extras are obviously gone or reduced. No roll a way but the desk clerk set me up with materials to put together a makeshift bed for our toddler on the floor. The staff was great. Our room photo showed a love seat in the room but that was not what was in our room. Overall kids enjoyed the pool and breakfast and the location was great.
4.0
Clean and comfortable especially for the low price
3.0
Check in was very quick & the room was nice & clean. Staff was great. Breakfast was surprisingly good. Everything was a good value overall. Wood stay here again.
1.0
Check in staff very friendly and helpful. Room was very run down, dirty, and disappointing. The carpet in one corner of the room was lifting and was separated from the under foam and base floor. In the bathroom there was clearly mold in the corner outside of the shower as well as inside the shower door corners. A hole was in the shower insert as well. Rust covered the metal hooks and fixtures in shower area. Some sort of dried spill was still all over the side of the night stand. The bottom corner of the tv stand near the mini fridge was falling and chipping apart with wood shavings still on the carpet. When first opening the fridge for the first time my hand was covered in a clear sticky substance. During my second day I needed assistance from a staff member for a key card issue. However the front desk person was outside smoking during that time. Elevators were inoperable as well. I’m overall very run down facility. Not throughly cleaned and not a place I’d be willing to stay at again.
2.0
The price was good for the city.
First issue I noticed was the toilet did not flush. I took tank lid off and manually made it flush.
The glass shower door did not fit properly, was not sealed and after my shower, there was water all over the tile floor which I mopped up with towels. There was dirt accumulated in the corners of bath, which had been there for a long time. No hair dryer in the room, only a mount bracket on wall. My reservation was for a king size bed, got a room with two full size beds.
Again.........price was right, but that's where the good ended.
1.0
So Terrible
5.0
Great service
3.0
Well lets start with the room the room i was in was just old the bed felt like it had over a million miles on it the. Bothroom was just inadequate there wasnt a tube just a stand up shower. The room over all just needed to be redone over all there late chexk out policies suck i didnt leave til later that friday and the best they could do for a late check out was noon and the last hotel i stayed at in the same situation allowed a late check out of 3pm because and i the room wasnt already rented out for friday night so i think they just lost a long term customer because i would have stayed ther two nights a week for work
2.0
okay
5.0
it has many shops around it. Is very clean
3.0
N/a
2.0
It definitely needs renovating! The rooms are not clean I touched only what I had too everything felt sticky,the bed skirt is filthy, there’s dirt in the corners of the floors just an overall feeling of uncleanliness!
2.0
upon checking in, i was given a room that had not been cleaned. the bed linens were in a pile on the floor. i went back to the front desk, and the kind employee was apologetic and offered me a different room. it was “clean”, but honestly wasn’t great either. the bed was in pretty rough shape, not comfortable, and the whole room smelled pretty terrible. not to mention the smoke alarm randomly went off twice in the night while i slept. not sure if it was building wide, but it was pretty annoying after several delayed flights and travel. during my stay there was a pretty clear lack of “giving a $***” by housekeeping staff. there were bags of trash and dirty linens lining the halls the whole time i was there (two nights). it wasn’t new piles, just the same piles left there for multiple days. i’m not sure i would recommend this place to anyone honestly, not even people i didn’t like. do yourself a favor, spring for the more expensive hotels nearby. i wish i had.
1.0
Dirty floors, carpet, smelling like smoke and mold, dirty sheets, hair on lamp, it's like they didn't clean the room, just pulled the covers up on the bed. Didn't sweep or anything.
1.0
Unfortunately the only good thing about this hotel was the staff was kind. It’s filthy. Please replace the carpet, paint the walls and get some rules on your smoking in your establishment. We stay at SI&S often throughout our travels as they are usually quite nice…this is absolutely the exception.
1.0
Room next door played extremely loud music asked twice for yhem to tell the room to be quiter.
2.0
Painting you a picture - No mattress covers, disgusting mattress pads, carpet fraying at seams, sticky tile floors, dirt on carpet as if no vacuuming and filthy, hallways (multiple) with debris and dirt everywhere. I was so disgusted I slept on top of the bed and was relieved to check out. Only positive was amazing water pressure but lined the floor with towels so I didn’t walk barefoot in there. Worst in a while..
2.0
The place was very musty smelling. Couldn’t use microwave or fridge it was filthy. Bathroom had little bugs and floor in bathroom looked liked it was never cleaned. Fan in bathroom barely worked. Front desk people were friendly!!!
1.0
I would not recommend staying at this hotel. The sink was clogged, The sheets had blood on them it was tucked under the mattress, so I didn’t notice until I went to make the bed.When I checked out I let the front desk know She said she would inform the Manager when she came in for her shift.
1.0
Room wasn’t ready at 5pm for a 3pm check in. Staff was not friendly and unprofessional.
5.0
Staff was friendly. Pool was warm although a little small. Close to shopping and restaurants.
1.0
Overbooked so didn’t get a room. Wouldn’t let me check in early or make note I’d be checking in late. Slept in my car that night cause all surrounding hotels were booked out for the weekend
2.0
Breakfast was not plentiful. Area is not clean
FAQs
How much does this hotel cost compared to others in Kentwood?
The average price for a rental in Kentwood is R 2,173 per night. This rental is R 921 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sleep Inn & Suites - Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sleep Inn & Suites - Airport. Enjoy the water!
Is Sleep Inn & Suites - Airport pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sleep Inn & Suites - Airport?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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