Subpar, not worth 150 for less s than 8 hours, asked for late check out, was told that would be fine, got multiple people knocking on the door various different times, had to explain to everyone the same thing, yet no one knew, then got a phone call about the exact thing someone just came to my door about. Terrible customer service, might as well go to a model 8 they would have been nicer and less trouble. Don't recommend this place, I thought it would be a nice place for me and my son to stay, I was very wrong.

Great breakfast and super friendly staff!!! Comfortable beds. Very accommodating staff!

old bad carpet. you should tell potential customers not updated as shown on website

Bed was comfortable and concierge was friendly. Breakfast was good. However, we were woken up at 8:18 AM by knocking on our door and then cleaning lady entering our room. Check out is at 11:00.

Check in was fast and easy. Hotel lobby was very nice and clean. First room had black mold in the bathroom so I asked to change rooms. Second room was much better. Very comfortable beds and pillows, heater worked extremely well and water pressure was fine. Pool was clean and very warm! Hot tub was dirty so we didn’t use it. Breakfast had many options and was overall decent but bacon and sausage gravy was very salty. Still tasted good though. Overall decent stay close to Walmart, restaurants and shopping.

We only stayed one night and canceled. Hot tub wasn’t working and hotel wasn’t in great condition. The staff however was excellent

It was amazing

We picked this hotel even though it was a little Pricer because it had a hot tub. Hot tub was not useable we were told due to hotel renovation's recent painting was chipping off ( bad paint job ) and they had to close it down. It was very obvious that this hot tub had not been painted in a long time. Very very clear this was not a recent paint job. so we asked about the hot tub suites same thing told due to renovations all of the hot suites were not available at this time. Our refrigerator was dirty, had to be careful the front of where the refrigerator sat was broken and it kept falling forward. One of the tiles in the bathroom was loose so it popped up ever time you stepped on it. lamp shades were cracked. wall had paint peeling off of it.On a better side the bed was comforatable, and complimentary breakfast was good.

When we arrived in the room the floor around the bed had trash. The bed sheets were dirty when I pulled them back to check, there was also a crawling bug, nothing serious, on the sheet inside and pillowcases had visible stains. I walked right down to the front desk and told them and the front desk person called housekeeping immediately and they met me back in the room. Housekeeping stripped everything, cleaned the floor and were very apologetic. Everything was fine after that. Other than that our stay was good. Breakfast was good, just right for our stay. Would stay again but will always double check the room for cleanliness.

Very nice hotel

Super clean. Free continental breakfast. Nice front desk personnel. Plenty of parking. Only complaint was housekeeping that kept knocking on my door a at 9 am when I had an 11 am checkout. Will use fo not disturb sign next time. But I will visit again..

not well Maintenace, old and dirty. Smell smoke in non-smoking room. Paid $250 per night, this is overprice for this hotel. this should be Motel 6.

The front desk was great, but after driving hundreds of miles to have the door to my room not work was frustrating...I had to bag twice to get the door lock fixed...The front desk was very helpful, but I was very tired...In addition, a number of various bugs in the room...Alive, walking across the desk with the lamp and another one on the lamp itself...Not very pleasant...

Room outlets are too loose, coffee maker didn’t work right, zero housekeeping for the 7 days 1 was there in a total of two weeks. Never again. I get hotels every week from Monday to Thursday. Lost my business.

It’s overpriced the property is old the pool was dirty the hot tub was dirty the ice machines looked old the rooms looked old the hot breakfast was decent location was ok

Great bed but stain on bedspread. Pool and whirlpool smelled bad and needs updates. Nice staff and breakfast.

Needs updating

Nice

The stay was nice at the hotel, but the pool and hot tub areas need some renovations. The bottom of the pool floor was peeling, and paint chips were on the floor. The stairs of the hot tub had spikes on the steps. There was absolutely no chlorine used. The pool area smelled like urine.

It was clean but everything was in need off repair. Toilet sink tub drained poorly. AC was at 60 did ever cool. TV worked terrible, WiFi poor signal, breakfast as expected. Gentleman working desk during day very nice.

My stay was enjoyable. Used the pool area however the Hot tub only had 2 jets working and the tub was in need of resurfacing. The pool also needed resurfacing paint chips were all over the bottom of the pool. Room was very comfortable and breakfast was very good. Darin checked me in and he was very friendly and answered all my questions. It was a pleasure staying. Hopefully the pool will be updated by the next time I come to stay.

Everything was great

Hot tub did not work and looked in total disrepair

The hotel was clean and the staff was very hospitable. It's a nice quiet place right off the highway so it was very convenient.

Most comfortable bed I have slept in hotels. My room had ants. The TV stand was less than desirable repairs at the hotel were substandard. The beverage machines were under stocked.

The breakfast was impressive! My husband went back for seconds!

Did not like to have to pick up towels and wash cloths at front desk because room service was only every three days. Liked the excellent breakfast that was offered!

Terrible hotel for the amount I paid

It would have been great if the outlets in the rooms were fitted with USB outlets/smart phone outlets in the event one forgot their charging cube.

The lobby and exterior looked very nice and maintained. It's a nice area near a Target, and Walmart and Panera right next door. Only 7 minutes from ISU. There is a Portillos and Starbucks just down the road. Our room had a large brown stain on the carpet and the water in the bathtub/shower did not shut off fully so dripped all night. The toilet became clogged so I tried to call to see if the desk had a plunger but none of the buttons on the phone worked! I walked over and the man at the desk said the phones are a known problem. He came to plunge the toilet and interestingly was only wearing socks. No shoes. The water pressure in the shower was a bit weak but had plenty of hot water. But the desk clerk did tell me that we should've told him about the tub leaking water bc there is a trick to getting it shut off. You have to turn it on full power and then shut off. The breakfast in the morning was great and had lots of hot and cold options. The beds were very comfortable and clean. There was a grass area where you could take pets outside.

Needs a good cleaning and updating, many items need repair. Rooms need updating. Desk people not very accommodating.

Just more run down than other holiday inn express hotels that we have stayed at