Comfort Suites Richmond
About this hotel
Hotel in Richmond with free breakfast and fitness center An indoor pool, a fitness center, and a spa tub are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite. Comfort Suites Richmond offers 73 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
Gym / Fitness Center
Map of Richmond, KY
Hotel in Richmond, KY
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
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Reviews
3.7/5.0
Good(579 Reviews)
2.0
A place to sleep. Beds were comfortable. Could have been cleaner, but needs some update and love. Wall paper peeling off in the bathroom. Bathroom exhaust fan sounded like a garbage disposal. Shower turn off ready to fall off the wall. Expensive for what you got, but what isn't now days.
2.0
Windows and curtains were dirty, bathroom door was broke.
1.0
The room was in terrible condition, especially for the price and the pictures online. When I requested a refund less than an hour after we checked in we were told that an issue would have to be approved by the general manager. I revisited the hotel in the morning, after booking a new hotel room down the road, and the assistant managers on duty told me that she believed I'd only get a half refund because the GM "needs to get his money too" and all of the pictures I showed her were "all maintenance issues" and they "could only do so much" to get the issues resolved. I have sent an email to the managers attention, and am awaiting their response.
Room was unclean and falling apart. The plaster on the ceiling was falling off, and the wallpaper peeling from the wall with exposed mold behind it.
1.0
The bathtub in the room would not turn off and the fridge buzzed all night.
8.0
The hotel needs some updates. As soon as I walked in the hotel lobby it smelled like a bathroom. The staff was so kind and professional. It’s quiet and near restaurants and the interstate. The bed was comfortable. The bathroom needs serious improvements. There was rust on the lamp and the lamp shade had a hole in it. On the curtains and shower there were permanent stains.
2.0
No hot tub, bathtub in room was filthy, room in general was dirty. Check in staff seemed like we were bothering her when checking in. Beds were comfortable
6.0
Hotel needs some updates and a deep cleaning. People smoke in nonsmoking rooms and then they do not clean them.
2.0
There was no hot tub an the pool was cold an nasty
10.0
Great value same location as higher priced hotels.
3.0
Very nice staff - quiet, clean
4.0
Great service from staff. Welcoming and friendly.
5.0
The room could use a serious upgrade-it was clean & very old.
Warm pool was lovely!
Staff was helpful & lovely!
3.0
Toilet ran all night, pull out couch for my daughter was absolutely awful. Tub was dirty and needs a good scrubbing.
Trash can was overflowing during breakfast hours.
1.0
There is no hot tub. Toilet in room loose and wobbly. Grout around toilet and shower modly. Drywall and ceiling moldy.
Floor in room not vacuumed, change on floor from previous guests.
All simple fixes but takes management to care.
5.0
Convenient location
2.0
Old needs a remodel, front desk person called my room at 9:30 am to ask if the room was occupied. Then stated check out was 11:00 am. Really??
5.0
Easy and convenient to check in. Not enough pressure on the shower head in the bathroom.
3.0
From the moment I walked in the lobby door there was an odor. The rooms, hallways all smelled like urine. The only shining light of this hotel was the pool temperature, which was warm, but the pool area was in need of maintenance. Paint is peeling around pool.
1.0
They seemed like they didn't want us to stay there. A roach crawled across my shoe. I complained. They ignored me. The pics of the hotel didn't match it's condition. The only reason I booked it over the others was because they advertised a hot tub, because of my daughter's health conditions.
5.0
Very friendly staff, room was clean and quiet. Our dog was allowed and that’s important to us. Breakfast was great and the guy keeping it stocked was very nice and deserved acknowledgment too!
1.0
I didn’t like that I had to stay there once I found out about the construction because of Expedia no cancellation policy. Will never book through Expedia again.
3.0
The property has renovations going on, wish I would have known we would have stayed elsewhere.
2.0
At check in the employee made a disrespectful joke about me and property needs some care asap it's not worth the money that we were charged to stay
1.0
The website showed this hotel offered a spa jacuzzi. That is the only reason we booked this hotel. When we arrived there was no spa jacuzzi. The manager informed us there was nothing he could do about a refund or compensation. It was false advertisement. We booked this week with a jacuzzi tub to try to make up for it. When we arrived in the room it was absolutely filthy. There were scum rings in the tub and filth all over it. The manager had to come up and bleach it. The door to our room did not even close all the way. There was a 1 inch Gap on top of the door and the wall. Overall stay was absolutely not worth the money they charge for these rooms. Everything was dingy and dirty and run down. I would not recommend staying here. Absolute worst experience I've ever had.
4.0
It went very well the check-in was great the place is nice thank you so much
5.0
Very friendly and helpful checkin, close to restaurants & highway
4.0
Reasonable pricing, it’s very quiet, had to clean the air filter out of the AC but other than that everything was good really enjoyed my stay.
3.0
Property seems a bit old and worn out. Door would not close on its own. Breakfast was just kk
3.0
Rooms where small. shower good. tv no good. need new batteries for remote. but that cost money. room service great
3.0
Hotel looked little rundown, had to go back to the desk to get bedding for the pull out couch, the door was not properly sealed as it looks like it’s been bent in before wasn’t the greatest of Texas
1.0
Pictures are old. This hotel if you want to call it that is old, run down, smelly and moldy. Ants by the windows and saw a roach run by on the nightstand. Cobwebs in the dirty, stained lamp shades. Dusty and hair dryer not even cleaned. Couldn’t wait to leave and can’t believe I paid for this garbage.
3.0
Great stay! Staff was friendly, bed comfortable and good breakfast. Thanks
2.0
Could use some updating, our room had spots on the ceiling coming down and the jets in the jacuzzi tub weren’t very good.
5.0
Nice staff
1.0
The first thing we notice was a gaping hole in the portico where pigeons had begun to roost. The wallpaper in the vestibule was peeling. We checked in because the room was already paid for through Expedia. The NO HOT TUB yet the listing clearly states hot tub WITH PICTURES and this is NOT the first property WITHOUT a hot tub where one was pictured and LISTED. According to to the staff it was bricked over years ago and they had contacted EXPEDIA about updating the listing. The ceiling to our room had definite water damage along with dirty clothes and mail that had been left in the room from the precious occupant.(we found that the NEXT morning upon check out.) Front desk really DIDN'T care although they left me the name of the manager to call back and complain to. For such a HIGHLY rated hotel is was NOT advertised as it truly was! There were 3 hotels in the immediate area that we could have stayed at that were probably more accurate in their listing. This was a MISTAKE to stay here! SKIP THIS HOTEL.
2.0
Disappointed they advertise having hot tub but do not have one. The hotel had flickering lights. The hotel seem to be very old but our room seemed clean,
4.0
I was really sad to find out that when we got to the hotel that they no longer have a hot tub since that is the reason I booked this specific hotel.
The customer service was fantastic. I made a mistake and doubled book on Expedia for the same day and they were able to help resolved. The staff and the general manager are friendly and very helpful. They also didn't make fun of me for my lack of tech skills.
The room was also clean. I am usually that person that cleans the room when I get there, but it was very nice and had a great view of the Steak and Shake. It's also located by many restaurants, gas stations, and shops. I plan on staying here again when I am in the area.
5.0
Careful of the entrance of this property. There’s a big curb. Walking distance to Starbucks. Meijer across the street. Close to highway.
4.0
It’s currently under construction. The side door to the hotel does not lock, the lights in our hallway were flickering (all of them), there was dust on our bathroom vanity. Really wish I would have spent more money and stayed somewhere else.
3.0
Ceiling crack, carpet break near bathroom, have hot tub but not there machine on
FAQs
How much does this hotel cost compared to others in Richmond?
The average price for a rental in Richmond is R 1,695 per night. This rental is R 0 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Comfort Suites Richmond. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Comfort Suites Richmond. Enjoy the water!
Is Comfort Suites Richmond pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Comfort Suites Richmond?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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