The property it self was nice looking, the issue I had with it was the service, for 3 days of my stay at the hotel I didn’t have soap, on the second day of waiting I talked to the receptionist which assured me someone will come the next day at 12 and will change it, when I returned it still wasn’t there, I went to reception again to tell her, she was rude but said the security guard will be on his way to bring it, I waited for half an hour and he didn’t come up so I called receptionist and when I asked her when will he come she said he’s been, I asked about the room number again and I said that’s my room but no one has been she said he has and I said he did not come up, then she proceeded to say he might be up in the second and in which a few minutes later he turned up. The situation would have been fine if she wasn’t so rude. The room itself was cleaned however, not properly a lot of the times dirty cups were left. In my opinion the hotel was convenient and the location was really good especially for the price, it was overall clean enough and not as bad as some places I’ve seen but the staff did not make the experience great.

No good hotel

The room was well cleaned and spacious, with beautiful views towards the city center. Staff was very kind and well prepared.

No complaints whatsoever. The room was clean and comfortable. Plenty of parking in a garage. The staff friendly and helpful. Excellent location where you can, among other things, reach the Market Place by foot within 10 minutes. From our room we had a wonderful view over the river and the festive atmosphere around.

Great location

Perfect!

Nice modern hotel, within walking distance of the centre (turn left out of the hotel and use the road bridge (do NOT use the footbridge unless you want to visit cathedral island). Parking is available at the hotel in an underground car park (chargeable, drive into the hotel grounds). Having told you that here is a car park I DO NOT recommend driving in Wrocław. I’m an experienced and confident driver and have driven all over Europe. Wrocław is without doubt the worst city I have ever driven in. The lanes are poorly marked, trams come at you from all directions and pedestrians just walk out into the road as if there are no cars there. Add in bicycles serving about and traffic nights every 100m (which take forever to change) and it’s just about as bad as it gets!

Everything was fine everyone was polite.

Amazing hotel with spectacular widow view and convenient location. Clean and comfortable room. Very big variety of fresh and delicious food in breakfast buffet. Highly recommend!!!

Great stay, friendly staff, Nice clean hotel, highly recommended.... 👍

Can’t fault it

Hotel dobry z urozmaiconym jedzeniem i miłą obsługą w fajnej okolicy.

Great location and very helpful staff.

Fantastic location, great breakfast, AC, comfortable bed and to die for view on Wrocław

Unique location

Helpful staff. Building in good condition. Good breakfast.

This was a wonderfully modern hotel, with a great view of the river and the central part of Wroclaw. Staff was excellent with helping us with our accommodations and requests. Our rooms were ready earlier than expected (we were going through town early to head off to site see out near by, and were hoping just to be able to leave the bags in storage before we came back to check-in that night, but they had our rooms ready). Because of my Hotels.com status, was able to get a discount on the parking, as well as a free bottle of prosecco, which was nice. Its also a very easy walk to the Town Hall and central area of Wroclaw, so the location makes it ideal for tourists wanting to explore.

Great location and very nice hotel overall.

American style, keeping up to service standards

The property is located within a very attractive and convenient part of the city. The hotel is clean and quiet and the staff very helpful. There was only one point to consider by the hotel management for the future. Expedia’s VIP benefits were not offered to me until I asked for them. Since this is a ****, VIP benefits should be offered by staff and not asked for by the guest.

All excellent. Professional business hotel on the river and short walk to the square

Overall it was a good stay for the night. TV was a little small but it's ok. The only issue I had was... Waiting to be seated at the restaurant, I waited a few min while staff walked by. After a group of white ppl showed up, suddenly someone came but they didn't come to me, they went to the white folks and seated them. After a few more min of waiting and seeing the same person walk by.. I was asked if I wanted to be something. At that point I was just going to take it to the room. The staff member then said they can deliver it to my room (nope, that's 10zt extra).. So I was going to wait. Then she suggested I go to my room and she will call me. I thought it was OK.... But then I started to feel more like it was a way to get me out of the area (since there is an area I can sit and wait). That was my only issue.. Not to make a big deal of it but i wanted to let it be known

Even Covid situation the meal was nice and dinner manu at the restaurant was good. Parking place was available.

Not a good service at all

Room was clean, breakfast excellent, and staff friendly. Also the location was good for a visitor with car. Parking lot was full, but somehow the staff managed to get us a parking space :) Dinner in hotel's restaurant was tasty

Great area to stay! Great people to deal with.

I have been many times at this hotel and I keep coming again as the service is in top. And always helpfull staff if any questions

Very helpfull and friendly staff. Super view from the hotel rooms. Great location close to city

Very nice services, immediately upon arrival, our little son (baby) received a welcome gift. The room was very nice, spacious, clean. The service was up to the standard of a 4 star hotel. On Sunday the breakfast was absolutely overcrowded with people. There were long queues and the quality of dining was poor. Otherwise, everything was very nice, pleasant.

Very clean comfortable good located hotel!

I could not find any fault in this hotel. I had the most amazing view of the river, my room is very clean and I had everything I need during my stay. I wished I stayed with this hotel at the beginning of my stay in Wroclaw. The staff in the reception were so helpful and did everything to accommodate your needs. As my flight was late in the evening, I was allowed to stay for another 2 hours without any extra cost. The food I had was good and I had a relaxing time enjoying the amazing view of having my wonderful coffee and cake until it was time for me to catch my flight home.

It was conveniently located. The staff were friendly and helpful. The room over looked the islands and city. Great experience!