AmeriK Suites Laredo Behind Mall Del Norte
About this hotel
Luxury hotel with free parking connected to the convention center in Laredo Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free shopping center shuttle. Other amenities include a 24-hour business center, a spa tub, and 24-hour room service. AmeriK Suites Laredo Behind Mall Del Norte offers 80 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Kitchenettes offer microwaves and separate dining areas. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily. An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Map of Laredo, TX
Hotel in Laredo, TX
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
2.6/5.0
Average(1,002 Reviews)
5.0
I love the space and the bed was so comfortable.
I also felt safe here.
2.0
Everything is in the process of remodeling. Swimming pool was closed, no breakfast as the stay mentioned and also no no ice machines. Outside of hotel was heavy equipment and a lot of maintenence needed for yard. Room was nice and bed was comfortable but we also got a broken AC in our room that would periodically make a ton of noise suddenly.
8.0
Good
2.0
This place states they are undergoing renovation but none is observed. Room smells musty, towels are like sandpaper. They no longer provide breakfast and no coffee or snacks are available. I should get a refund for having stayed here but wont make that mistake again. Also the elevator is scary makes hard stop and jumps. Looks ok from the outside but its not a good place.
2.0
Stuck in elevator. No trashcans. A mess everywhere. Shower door unhooked.
10.0
Parking
3.0
It was perfect. Clean, quiet and comfortable. Couldn’t have asked for a better stay.
3.0
No WiFi in my room wish they could improve on that
2.0
This was a terrible stay there was no one at check in only a phone number to call if you needed something. This was seriously laughable even for a 2 star hotel in a small city like Laredo. When I tried to get someone at the lobby the cleaning staff said to come back in one hour to rekey my room. The lack of customer service is real...... Also they don't even have a vending machine to get a drink.
1.0
I arrived a round 8 pm and Front desk John informed me that my room was not available, that I had to look for other accommodations, and that I had to contact you yo cancel my stay, I told him it was non refundable according to the hotel policy, I explained to him that I was not canceling that the HOTEL CANCELLATION was being against my will and that he will have to refund me because my room was already paid.
I found a room at La Quinta near the airport my total stay including taxes was $217.74 I’m not happy about this specially because the hotel didn’t bother to call me and let me know, I contacted Hotels.com around 5:30 am and a very nice lady named Karen helped me only to have the hotel not answer her call, she emailed the hotel and is waiting on a response.
10.0
Just perfect for bussiness trips
8.0
I like it
5.0
Great night shift clerk.
1.0
No people to check in terrible servicié
2.0
The check in was quick and was told thw hotel was under a remodel so its understandable for some things are not in place. The room was good and comfy. We were missing a trash can, wif access but other than that it was ok.
2.0
Turnos out they were not serving breakfast and the pool was not working. When I asked for a discount foto not having these announced features, the front desk manager refused.
3.0
Great customer service
4.0
Nice place...in construction ..pool out of order good costumer service
5.0
excellent the man receptionist excellent everything
1.0
Hotel is recently remodeled, no staff at night after 12 midnight. Leave hotel and parking completely unattended.
Mexican families of hotel maintenance crew are living in hotel, all jumped in swimming pool at 1am. They made so much noise and hoopla, I could not sleep. I yelled to shut up, but they ignored me and continued the dive-bombing and screaming until 3am. I didn't sleep at all, very upset at whole situation.
They were running up and down the halls and soaking the elevator floor in their wet clothes.
Nothing I could do. I went in the hallway and yelled at the older tattooed one, and he said he hadn't been in the pool yet, I told him to tell them to turn it down.
Very confrontational vibe, felt like I might get attacked, as they have no American values to go by.
5.0
So nice
5.0
Great service and very clean and stylish
3.0
Was close to the Mall
1.0
There was construction going on, no pool, no one at the front desk, and no ac.
5.0
Staff are friendly and accommodating. Rooms are well-maintained and clean.
5.0
The property is being remodeled and all the rooms are being upgraded. New furniture and super clean.
1.0
There was mole, the beds were dirty with the towels. The elevator & pool were no available.
5.0
Goof
1.0
the whole hotel was under construction and unfit to live or stay and feel safe. I want a refund
1.0
Do not stay here. This building looks like its abandoned. There are construction workers working on every floor with most of the rooms open being worked on. I can't believe they have this hotel operating while its being worked on. I walked up to my room and walked out and threw my card key in the trash after already paying for it.
1.0
Very dirty
1.0
Didn't get to experience the hotel. Couldn't check into hotel
1.0
I had bed buds. There were stray cats inside the building, sketchy people hanging around outside, the exit sign was hanging, brownies in the middle of the hall way, my door wouldn’t open, construction material laid out every where from outside of the entrance door way to the entire lobby area. We left! Want a refund
1.0
Property was under construction. Workers were smoking in the building. If you have Asthma you know my problem. Building materials covered most of the lobby.
1.0
It's a hoax. This hotel should not even be listed. It was under construction/remodeling; but they continue to host and do not even take care of cleaning. Beds without pillows, old and dirty furniture. Hair in the bathtub and altogether disappointing. They should report the real conditions of the hotel so as not to have displeasures.
1.0
Property is under construction, there is no Lobby at all, room one of the lamps was not working, very bad smell, light bulb in the restroom was not working, rooms did not have room number on the outside (some of them) dirty pathways, did not feel comfortable/secure at all, very messy place. Did'nt stay after all. I went to rent another room at another place.
1.0
Nada funciona bien
1.0
Es una estafa tienen el hotel en pésimas condiciones, no tienen ni agua caliente y los cuartos están muy sucios, te recomiendo que no te ospedes ahí, yo estuve solo por una hora y asta cucarachas mire, no me regresaron mi dinero y tuve que pagar otro hotel, porque este la verdad esta inavitable...
1.0
This hotel should not be open!!! It has been torn apart for renovations! There is no operating elevators. There are no refunds when you see the condition of the place! The staff though were helpful and apologetic.
1.0
The property was under construction, they tell us after checking in that the elevator is not working and our room is on the third floor, the room was filthy, especially the bathroom. The shower curtain had mold as well as the tub, horrible experience.
FAQs
How much does this hotel cost compared to others in Laredo?
The average price for a rental in Laredo is R 1,870 per night. This rental is R 131 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at AmeriK Suites Laredo Behind Mall Del Norte. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at AmeriK Suites Laredo Behind Mall Del Norte. Enjoy the water!
Is AmeriK Suites Laredo Behind Mall Del Norte pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at AmeriK Suites Laredo Behind Mall Del Norte?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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