Ameristar Casino Hotel East Chicago
About this hotel
Adults-only beach hotel Catch some rays at the nearby beach or spend the day onsite at a casino, then enjoy a meal at one of Ameristar Casino Hotel East Chicago's 5 restaurants. Housekeeping is available on request. Ameristar Casino Hotel East Chicago offers 288 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. 42-inch LCD televisions come with premium satellite channels. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request. Recreational amenities at the hotel include a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen / Kitchenette
TV
Map of Hammond, IN
Hotel in Hammond, IN
Reasons to book
Includes essentialsKitchen / Kitchenette, Air conditioner, TV and more
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Reviews
4.3/5.0
Excellent(1,005 Reviews)
5.0
All was good to excellent. Food were also good and decent pricing.
5.0
Beautiful room, overlooked marina. Nice stay.
3.0
Bath tub and toilet wasn't clean.
Hair on one of the bed.
Room need to dusted.
No soap for shower or bath.
I had to go to the store to get something to clean the tub by some soap.
Keys for the room stop working.I was lock out.
Only thing you had was shampoo.
1.0
Was told my room was NON Smoking, entire 7th floor smelled like a tobacco farm. Room was like someone had just smoked a carton of cigarettes. Hotel staff didn't seem to care about my concerns.
8.0
Excellent
4.0
I did not like that the price when i checked out was more than the price i locked in when i booked the room
10.0
Valet and Bell Desk needs better communication due to arriving guest with needs and assistance with luggage and personal directions especially with senior citizens...
10.0
The room
10.0
The room was spacious and clean. Housekeeping needs to dust more. Valet was efficient and extremely helpful.
2.0
My stay was fine, but you guys do not microwave ovens in the whole hotel, no beverages machines in the whole tell, that's crazy.
4.0
The rooms have a bad musty smell. The shower door tracks are filthy.
Nobody told me when I checked in that I would have to request housecleaning services the day before. So after being gone all day, I came back to a room with no fresh towels, full trash cans, and no cleaning.
Spoke with a manager by the name of Wade. He was very rude and forgot I’m the customer. Other front desk staff was nice.
10.0
There is this guy, legend in my mind, of which every time I passed by him asked if he could help with something, anything. Probably passed by him like six times that morning until we actually needed some real help.
James Bond, 20 year devote to his profession with this company, was absolutely dedicated to assisting with finding a treasured item that was misplaced. The calls were placed by James, my friend was escorted back to our room by Mr. Bond and his efforts were sooo much appreciated!!!
Thankfully we were able to retrieve the elusive item, it was in another location but the depth of assistance that James provided was absolutely above and beyond.
James Bond is the Brand Ambassador of which every company would DREAM of having!! Thank you!!
4.0
Changed room deposit to 50$. And credit card only is allowed 😢. Nobody to me and I don't use credit cards so wow. Also lady staff has smart mouths and comments!! Over all not to happy with the Ameristar
Security all Thur room area look someone stole something js was uncomfortable 😣. Water 💦 not hot. Sad . Price is higher as well ...
10.0
Everything was wonderful 👍
3.0
My stay wonderful!
1.0
Employees are terrible.
10.0
Nice and clean, just didn't like all the smoking
8.0
Quiet and security helpful
6.0
The front desk manager gave me and my husband a food comp, due to a mishap in housekeeping thanks.
6.0
The rooms are nice, but would love more dining options. Also, fridge in room didn’t work and there were no disposable cups for use available.
10.0
The hotel Manager Shanika, was very nice and understanding about any cocerns we had on our stay.... and Friont desk personnel Lenett.is very understanding as weell.Kudos to.them
10.0
Food
2.0
My 18 year old son not allowed in the room with me.
4.0
The male receptionist that checked me in was so rude and dismissive he should not be in customer service.
6.0
I’ve live out here my whole life and never stayed there. The room was beautiful and clean I just wish the vending machines had a lot more options
10.0
The staff was exceptionally friendly. The room was spacious and comfortable and affordable. It just needs a little touch up in some areas like carpet cleaning, touch up paint and easier television access. I loved the access to the restaurants and casino which was convenient and safe.
10.0
Loved everything!
10.0
Excellent cost of the room for the quality of the room with a great view, The food was also excellent for the price. I will be returning for another visit
10.0
Beautiful experience
10.0
Great atmosphere!
6.0
The Ameristar Casino Hotel in East Chicago markets itself as "a full-service luxury hotel," but it is not. We spent a night at the Ameristar to attend a show nearby and found the staff friendly but maintenance lacking. First, the keycard readers in the elevators do not work correctly. The elevator doors closed and took us to the top floor because someone called it but did not stop at our floor. We eventually got it to work, but the hotel should consider upgrading or repairing its readers. Secondly, the drain in our bathroom sink was extremely slow, and the bathtub faucet dripped. Worse of all, the walls are paper thin. The couple in the adjoining room turned on the mood music at 3 AM to mask the sounds of romance, but the female's moaning and voice were as clear as the lyrics to their music. I know there's nothing the hotel can do to control people's actions. Still, another layer of drywall or insulation between the rooms would be a welcome addition to a "luxury" hotel.
On the positive side, the room was clean, the bed comfortable, and I liked the pillows.
1.0
Normally this is a good spot to stay. But this time around the hotel was not full. But the desk booked our room next to a prostitution room. Literally all night long it was a revolving door. Wild moaning and screaming, then shower, quite for 15 min then knock on door. And the process continued over and over.
5.0
The staff when checking in was very nice and polite! Easy check in and check out!
3.0
Room was spacious, warm, clean, and very high end. I would definitely stay here again. I also is attached to the Casino with lots of food choices and night life!
8.0
Love the tubs
2.0
Our room was dirty had dried up poop on toliet floor wasn't vacuumed I was tooo tired to complain so my spouse and I cleaned it with lysol wipes and sprayed lysol everywhere it was our Anniversary and had to spend in a filthy room ridiculous
3.0
Great stay! Beautiful room and great service!
3.0
Overall a good experience good place to stay room had a lot of dust on things other than that service was great casino was fun and food wasn't bad
4.0
The property was kept up pretty good nice spacious rooms & the staff were very nice the food was good & I really enjoyed myself & stay!!
5.0
My room was clean and the bed was very comfy.
FAQs
How much does this hotel cost compared to others in Hammond?
The average price for a rental in Hammond is R 2,063 per night. This rental is R 356 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Ameristar Casino Hotel East Chicago. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Ameristar Casino Hotel East Chicago pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Ameristar Casino Hotel East Chicago?
We found 3 amenities for this rental. This includes air conditioner, kitchen / kitchenette, and tv.
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