Jacó Laguna Resort and Beach Club
About this hotel
Situated in Jaco, this lovely hotel for R 1,460 per night is a fantastic choice for your next break. Ocean-view hotel with a poolside bar, near Jaco Beach Spend the day catching some rays at the beach, relaxing by one of Jacó Laguna Resort and Beach Club's 2 outdoor swimming pools, or pampering yourself at the full-service spa. Jacó Laguna Resort and Beach Club offers 30 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. Beds feature pillowtop mattresses. This Jaco hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily. 2 outdoor swimming pools are on site along with a children's pool. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Balcony / Patio
Hot Tub / Spa
Garden
Map of Jaco
Reviews
4.1/5.0
Excellent(684 Reviews)
3.0
We had a great time. The rooms were clean and spacious. The location was quiet and away from downtown. The staff was very nice.
3.0
We had booked the room with balcony and first night did not get it.
Was put in a room on second floor and the ceiling in the shower was full of mold to the point we did not use the shower.
We received the room we booked with a balcony the 2nd night.
In this room, we stayed for 4 nights and only asked for room to be cleaned once as we kept it clean ourselves.
Our bed was made not changed, never left us with new coffee and sugar but did leave us with clean towels.
We felt it was not cleaned the way it should have been for only bothering them once.
Employees at reception desk were very sweet and helpful.
1.0
Hotels.com censors comments. All i haveto say is i had a terrible customer service at this hote. do not go to this place. no refund. beware of a slum
2.0
I’ve only had two interactions with front desk staff and both young people were very pleasant.
My biggest issue is with the restaurant staff. Literally the worst service I’ve ever received in 25 years of coming to Costa Rica. There are three main servers who neither smile, acknowledge you, say thank you or you’re welcome. They don’t smile unless it’s to each other. At first I thought they were having a bad day but they’ve had three consecutive bad days. Slow service is to be expected in Costa Rica. It’s actually something I enjoy as long as it’s pleasant.
I brought it to the attention of the front desk but she just smiled and apologized. I have a feeling that she’s heard this many times before.
2.0
Overall, a nice oceanfront resort, by Costa Rica standards. Our room (#10) had some issues that the hotel said they would address but did not, hence last than full stars. Some electrical outlets in the room were mis-wired. The safe in the room was locked shut, and the hotel could not find the key. The door to the room lacked a room number (unlike #9 next door). So, not "10"
4.0
It’s more like motel dont deserve the high prices
10.0
Staff was very helpful and friendly. Great stay.
6.0
The staff was amazing but the facilities need help. Honesty the people were incredible. Prices at the tiki bar were a bit more than expeacted but you get to eat watching the beach. The bad news is we had to move rooms as there was mold on the walls likely do to what looked to be a leak from the upstairs. The new room also had some mold but not as much. Just bought lysol and cleaned the walls (we have 2 under 4 years). Who ever owns it needs to put some serious money into fixing up the facilities.
8.0
Very clean and quite.
If you have any problem before you arrive, they don’t answer the phone, if you Text them,they answer around 24 hours later, it’s difficult to get in contact with them.
10.0
You will find everything within 1-1/2 hours. Food nature clear water & fish cold drinks happy people monster alligators red skies
10.0
Nice place to stay, food is really good
8.0
This was a nice beachfront hotel at a good value. Staff was really nice and the food at the restaurant was good (but expensive). I really liked this hotel. If I could make suggestions for improvement it would be to offer beach towels or lounge chairs. They give you pool and shower towels but warn you not to use them at beach. I've never stayed in a 4 star beach hotel before that didn't have lounge chairs/ umbrellas on the beach or beach towels. I would stay again.
10.0
This hotel is located in the safest area of Jacó and the best part of the beach.
10.0
Excelent
10.0
The property was clean and the front desk quickly addressed any concerns that surfaced during my stay. Great location on the beach with activities readily available.
10.0
Beautiful, small yet well appointed, amazing beach, friendly staff- best spot on the beach!
8.0
Everything was great except for the mattress.
8.0
Great stay, although staff could use more training on tourist information, places to visit and how to get around. Excelent food and service at the tiki bar restaurant although expensive.
10.0
, The
8.0
Don't expect much.. Some rooms do not have a refrigerator. Very limited dining. But you do get what you pay for. Not a bad place just don't have high expectations.
10.0
Reasonable price and great hotel
8.0
Very nice place to stay, right on the ocean. It was just a little bit of a pain because we got there early and check in is not until 1500; at 1200 you can start using the facilities but before then you cannot do much. We were able to walk to town and to food places but it was not super close. The rooms ha nice air conditioning but we had to ask for a blanket at the desk after it getting very cold teh first night. Overall nice place and the tiki bar on site is cute. I would stay here again.
2.0
Fantastic location, we arrived really early and they allowed us to check in which was really great. Room was fine and adequate. Pool, sun loungers and umbrellas were a bit dated and could probably do with renewing. Out of season the bar and restaurant is closed on a Wednesday.
1.0
The property is rated 4 stars. We had scaffolding outside our "garden view" window the whole 10 days, restaurant and bar closed at 8pm, room filled with mold, literally had to have dehumidifier emptied twice a day which was also a hassle. A horrible experience. Stay at Playa Del Mar instead
5.0
We checked in here and were so pleased. The grounds were stunning, the rooms were clean and updated, the staff was friendly. Though it wason the outskirts of the main drag, we were able to walk places, not that we needed to as everything we needed was right there. Would stay here again.
4.0
Very good.
Right on the beach.
5.0
Great location with beach access
5.0
Walking distance to the beach.
3.0
Broken Shower handle, outdated door lock system, not trained employees, very limited food choice
4.0
This property is a little far to walk into the little town Jaco, but I liked it. It was clean and comfortable, had a pretty garden and pool, and is right on the beach. The restaurant is also good, although expensive, as are many restaurants in Costa Rica! The staff were very friendly and helpful.
5.0
We stayed in one of the 3 rooms that have an amazing ocean view and sunset view. The staff in the resort are very nice and friendly. If you need an iron it has to be checked out in the front along with beach towels. Otherwise, all other services they charge for. The prices for breakfast, lunch & dinner start from $12 and avbove. The prices noted in the Expedia ad need to be updated. They take US dollars. Everyone needs to try their famous 'Chiliguaro" its kind of like a bloody mary shot (so tasty). The banana pancakes were my fav! The lead bartender/manager at this resort is the Best!
3.0
Close to the beach. they didnt have towells in the room for shower, hard to communicate with the reception. Room phone didnt work.
1.0
This place is not worth the money. They dont provide the services they advertise. There is no spa with different massages. There are no yoga classes. They showcase different services to get you through the door but dont provide them. In the first room they gave me, i spotted 4 lizards and over 10 small roaches. They switched me to a different room after but I did not enjoy the stay.
4.0
Traveled here for a mini solo vacation and this hotel was small but perfect. My room was the cutest with a balcony and beach view. The food and drinks were delicious as well . I did not like the idea that beach towels were not provided. However, I observed the beach had black sand and personally I’m not a fan so it worked out . I just spent extra time at the pool which they did provide you one towel. S/O to Steven the receptionist. He was so sweet , patient and awesome. He assisted me my entire stay. I really wish I seen him my last day. Overall, I had NO complaints and I would definitely stay here again.
4.0
Beautiful property. Affordable prices, beautiful beach. Only thing I would suggest is friendlier staff at the bar. They were often distracted, on their phones and slow to close out or attend if you needed something.
5.0
I liked that the property is just far enough away from the really touristy area but close enough to walk to. The Tiki Bar was great with spectacular views. The staff was very friendly and very helpful for booking excursions and rides. I would highly recommend Jaco Laguna Resort
5.0
We loved staying here it was a nice peaceful place not far from the jaco strip. We rented bikes from the property and u are also able to rent surf boards. It was nice to be able to walk down to the beach with ease day or night. They had Secerity making this property safe. Walter was a fantastic manager and always stopped to make sure we were having a good time. My fiancée preposed to me here, so we will def be back!
2.0
Great beach views! Wonderful bathrooms and excellent restaurant with wonderful staff! But the employees at reception were terrible. They were disengaged and unable to answer questions related to offerings marketed by the hotel. There were some bugs that got into our room, from the crack under the door, but that's the nature of life! Maybe a tighter door seal or barrier along the bottom to sweep away bugs would help deter this?
There was no option to use towels for the beach and they had to be bought personally. This, to me, seems like reason enough that this location is less eco-friendly because I imagine how many beach towels have to be purchased rather than reused if they were available from the property.
Gorgeous views. Gorgeous beach access. Comfy beds! Breakfast not included.
1.0
This is not a 4 star resort!. It is at best a 3 star hotel as many in the area, but way more expensive. Check-in is at 3 p.m. and check out at 11:00 a.m., which is very inconvenient. We waited by the small swimming pool in a very hot and humid day.
Unfortunately I did not check on this before I booked it. We arrived at the hotel at 1:00 p.pm and checked in but they would not give us the key to the "suite" until 3:00 p.m. "because of the policy". When we got to the room, it was steaming hot. It took over half an hour to reduce the room temperature to 22 degrees. There was one hand towel and a bath towel. We had to go downstairs to ask for towels and we were provided with an additional bath towel.
The room was a standard 3 star hotel room with a jacuzzi in between the bed and the bathroom area. Poorly designed and average in quality finishing. No additional decorations or confort items.
3.0
This is a beautiful property on the beach. But… I payed for an upgraded room. When we arrived there was no coffee maker in the room. This was clearly stated in the details. When I asked for a coffee maker the staff told me they didn’t have one. All of the other rooms had coffee makers. There are no refrigerators in the rooms either. The female wait staff at the tiki bar are unprofessional and rude. The food is expensive and not very good. We asked to speak to a manager but there was no manager on site apparently that entire week. Will never stay here again.
FAQs
How much does this hotel cost compared to others in Jaco?
The average price for a rental in Jaco is R 2,624 per night. This rental is R 1,164 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Jacó Laguna Resort and Beach Club. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Jacó Laguna Resort and Beach Club. Enjoy the water!
Is Jacó Laguna Resort and Beach Club pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Jacó Laguna Resort and Beach Club?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and balcony / patio.
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