I didnt like the towel hire.

We spend 6 days here, I can say, the room we did get, was a joke. Is incredible people pay for this rooms. The flush button is broken, we called reception 5 times, even walked to talk to them. Before they came The bathroom floor is from 1950. The sofa is so hard You hear airplane all the time, from the room. The water park, looks bit old I wouldn't recommend it, And is only Russian tourists.

nice place away from the crowd

This place is perfect for families with kids. The entire resort is designed for kids water entertainments. So of you are like me and my wife traveling for fun with no kids, this place would not be your ideal location. The resort is huge with hundreds of customers and hundreds of kids! During the morning breakfast the restaurant is like a zoo with very limited items and big lines.

It's worth staying overnight. The facility is a bit old and problem with water closet. But reasonable and lots of entertainment inside compound.

Everything is good esp.love that it is walking distance to Mai Khao Beach where one may spot landing aircrafts every few minutes throughout the day. Inside the unit, cannot hear the zooming of aircrafts. So no worry about the noise.

Totally loved this place. It's a massive and well-maintained property, perfect for a vacation with kids. The breakfast buffet, the big rooms, the water park, and the beach are all great.

Lovely hotel resort . Love you can use the splash park for free. The resort is nicely spread out and the beach is beautiful . staff friendly . Reception staff supper helpful . would stay again. Continent to the airport 600 bhot in a taxi.

Fantastic family resort, great staff

1. Benefit to Price/Cost This hotel is spacious and comfortable in comparison with the price that I paid. 2. Water Park Fun It also has a water park, which is free to guests. So we can have fun outside hotel rooms. 3. Buggy Service It provides buggy service all the time while staying at hotel on my request to front desk. It gives me convenient feeling when I think about the hotel. 4. Distance from Airport It is located within 20 minutes of drivin from the airport. So I usually choose this hotel for my first night stay at Phuket. In all, these are why I stay at Splash Village Resort whenever I go to Phuket. Thanks

It was so peaceful to stay in Mai Khao. My family all enjoyed there. And their staff, especially buggy guys were always nice to us. It was easy to go around, and they have lots of service except their live music at dinning area.

kind staffs, nice restaurants around, nice beach. of course very wide and clean room

Great breakfast buffet!

Didn’t like the area much , didn’t like there wasn’t any bikes for hire, didn’t like half restaurant where not open all day . Didn’t like how we couldn’t get into our room after having it cleaned , we arrive back at our room after a huge afternoon on a bus to find we were locked out of our room, then walked back to repcption to be told it was working , It’s wasn’t so we waited for help it came they fixed .

Breakfast was excellent. Service was excellent. Property condition was average, but renovation in progress. Pool and splash water park was good. Pricing acceptable.

I would love to stay there again. Staff is so friendly. Reception is available 24 hours. Very clean.

This was my third time staying at this property. I love the access to the beach and the view from the pool. However, there were many disappointments. I booked two two-bedroom suites at the same rate and requested in advance that the rooms be next to each other. Upon arrival, the rooms were not equitable in size and were not on the same floors. I brought this up upon checkin and because the resort was full, there were no other options but the separate rooms. Additionally, the shower in one of the bathrooms would fill up with water that would stay until the water was almost overflowing and then would unexpectedly drain. The power went out on multiple occasions and on the last day, the toilet water took on a brown tinge. When the power would go off overnight, the aircon would shut off and would not automatically restart when the power came back on. Thus, we woke up to uncomfortably warm rooms. The maid service did not completely clean the bedrooms/bathrooms and did not replace the same amount of towels. The room service and food at the beachside restaurant was luke warm, and sub-par at best. The service of the restaurant staff was slow and discourteous. The waterpark refuses to allow in towels, and then charges you to rent them inside, which is an inconsiderate way to make money. The waterpark cafe, and the beachside restaurant often would run out of items on a daily basis (beef buger patties, french fries, steak, etc.). I will not be staying at this property again.

This is a very good hotel but lack of maintenance and management. The hardware is really good and the hotel environment setting is attracting. However, maybe due to the long lock down period, the hotel has not been catching up with the re-opening pace that most the rooms are not yet re-furbish well for guest to live in. I feel so sad not to see them improving, maybe, to be fair, they have not yet got enough employees to do the jobs yet. I really hope they can catch up soon as I love this hotel that I want to stay here every time I come to Phuket. Please keep up a good effort on it.

An excellent place to stay. We stayed for 10 days every thing was perfect

Please specify the beach is NOT swimmable, There’s no laundry Far away from everything Limited dinning Grab won’t pick u up cuz it’s far away Room was dusty Pool never worked

Great resort with lovely pool and great big rooms!

Convenient to the airport

The room was great… The only thing lacking was the food selection… Their Saturday night international cuisine dinner that they advertise was poor… I got there at 6 o’clock when it opened and the food was already cold when it should’ve been served, warm to hot… And the selection was very limited. breakfast was OK… Except for the coffee which was very very dark

We stayed three nights in a two bedroom apartment which was very comfortable. The area and beach are nice. Swimming pool is amazing and the water park a big plus.

Awesome place for families as the splash water park was a hit for my little family of 3. The food in the resort and water park was outstanding especially the buffet breakfast in the resort the options of food caters for everyone. The staff in both resort and splash park were all so very friendly and accommodating. Our room was very spacious and clean and comfortable.

Exterior a bit outdated but the 2bedroom with balcony was very spacious and modern. Kids had fun on the splash park and the beach pool was nice but had a lot of broken tiles. Could have had a games room with pool table. Pretty isolated area but 7–Eleven close by and plenty of other dining options nearby.

Great breakfast. Staffs were pleasant and helpful.

The staff is extremely rude. I requested a taxi to go to the airport several times from the staff. The manager was rude enough to tell me that there is no Taxi that accept card or they do a meter. Instead she got me a private taxi that charges 500bht just 5 min away. Just you know that any driver from the airport to old town Phuket which is over 30 min charges with meter 550bht without a meter 650 baht. The driver told me that the receptionist gets 50bhat if she calls their company as a commission. When I requested to speak to the manager she said I am the manager of the whole property which I doubt as she doesn’t know anything about customer service. Very terrible experience I had with this hotel from the staff.

Great place to take the family would deffinetly come back to splash beach resort the water park is great fun and the pools and great

Good property and water park is good

Conveniently located close to airport and water park. Rooms large and comfortable beds. Maintenance of property is a bit lacking - rusting hand rails, missing tiles etc, although not a big deal. Check in slow.

Great place to stay for a few nights before heading home. The kids (and adults) loved the water park! Rooms were roomy and modern, clean and had everything we needed.