Zendero Tulum

Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers

Standard Room, 2 Queen Beds | In-room safe, free WiFi, bed sheets

About this hotel

Located in Tulum, this charming hotel for R 792 per night is a great choice for your next trip. Upscale hotel near Tulum Mayan Ruins This smoke-free hotel features an outdoor pool, concierge services, and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Zendero Tulum offers 17 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include showers. This Tulum hotel provides complimentary wireless Internet access. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony / Patio

Map of Tulum

Nearby attractions

Zendero Tulum

4.2

Excellent(241 Reviews)

Hotel in Tulum

4-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

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About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony / Patio

Map of Tulum

Nearby attractions

Reviews

4.2/5.0

Excellent(241 Reviews)

4.0

Mar 2024

The hotel is very nice! Very clean and pretty new! Mari Carmen is a lovely girl! She gave us all the information about Tulum and about the hotel! We loved our stayed over there!

8.0

Feb 2024

Nice staff, central location

2.0

Jan 2024

Avoid at all costs!!! We did late check-in and our room wouldn't lock at all. The hotel refused to fix it right away, refused to switch our rooms or provide a refund. As 2 female travelers, we were super concerned for our safety since the lobby was not secure and there were alot of random men outside. Because it was late, and we had nowhere to go, we stayed the night with our luggage and furniture propped against the door. The room had a broken AC unit that was dripping water all over the floor, we had no towels, the bar was not operational upstairs, and the only breakfast served the next morning was toast and coffee. I had to fight to cancel our reservation and the staff was super rude about the whole situation. My advice is to take your money elsewhere - there are so many other better places.

8.0

Jan 2024

The staff is very friendly and helpful. It's close to the center of downtown Tulum. The room is acceptable as a small hotel. The free breakfast is just toasts and coffee, but I liked it. The road in front of the hotel is unpaved and pooled with water.

10.0

Dec 2023

Great hotel overall. Only stayed for a few days but enjoyed the amenities.

5.0

Nov 2023

Service staff was awesome and the hotel was clean. Wish they keep the pool open after 8pm.

2.0

Aug 2023

Convenient location near main road and restaurants. Very compact room with all facilities. Pool on the roof! Bed linen and towels could do with an upgrade but overall excellent value for money. Great breakfast.

5.0

Jul 2023

The hotel is cozy with njce decor however my bathroom could have been clesner but overall a cute hotel

1.0

Feb 2023

I booked it for the general Location and it had a rooftop pool. The pool was so very dirty It was absolutely disgusting. Staff saw us up there so they skimmed the pool water to try to clean it. It was filthy throughout that took photos as it was so bad. The front desk staff was courteous. The breakfast staff was not very helpful and the first day they said they ran out of food even through we were up at 7:30 am. We saw others served a little later so we were very confused? The patio area in the room faced a cement wall. They were approximately 3’x6’ in size Hardly anyone was in the hotel, why didn’t they give us a patio room? We didn’t bother asking because we were just so disappointed. Staff kept parking bicycles right in front of our room area at the door in the hallway so we had to keep moving them and asking them not to do that as we would bump into them going in or out of our room. They kept parking them there. I felt like we were staying in the closet/storage area?

3.0

Feb 2023

The pool was gross, water was green don’t think it was ever clean. It had a scum on it. Wifi was very weak. It says free breakfast first day they had nothing to cook us second day we got fruit and the third day we finally got eggs and toast and coffee hot water was hit and miss in shower. The only good thing was the beds we’re comfortable and ac worked. I would not recommend the Zendero

5.0

Dec 2022

The place is near to everything

2.0

May 2022

La propiedad es muy nueva pero estaba muy sucia la piscina estaba súper sucia, en el área cerca de la piscina habían vasos y copas por muchos días y nunca limpiaron, nuestro cuarto estaba sucio cuando lo entregaron dicen que es porque solo tienen una señora para limpiar todo el hotel.

2.0

Apr 2022

Great breakfast. Clogged toilet, safe not working. Staff not available for repairments. Majority of staff friendly and attentive.

3.0

Apr 2022

The hotel was very cute and staff was very helpful and friendly. Breakfast was surprisingly very good. The options were just right for the different appetites of our group.

4.0

Mar 2022

The property was very chic and boho. The staff there were very friendly. I enjoy my time there. My only complaint is the cleaning the hotel needs to provide a better service.

2.0

Mar 2022

I'm so confused. The staff at the reception was very nice, the breakfast was wonderful. However, there was no cleaning at all. No bathroom supplies were received, towels were not changed, rubbish was not emptied. We'll return to Tulum, but we are not going back to this hotel.

3.0

Mar 2022

Amazing place. Isa was so wonderful to me helping me with some travel issues. Very comfortable room.

2.0

Feb 2022

Construction on all sides of the building takes away primacy and a restful stay.

2.0

Dec 2021

Pretty great room, however there was a power outage from 7am until around 6pm which we didn't have any water or power.

3.0

Dec 2021

Fantastic, clean and quiet Hotel and very economical price wise, breakfast was very good, would always recommend Hotel zendero in tulum.

5.0

Dec 2021

It has all you need

2.0

Dec 2021

Really hate to write a bad review but I do just want to warn others to avoid this place. I forgot a pair of shoes there (I’m positive of this, I wore them on our last night staying there and am quite positive I forgot them under the bed as I usually slide shoes down there). I called hours after checking out and they said that nobody had found them. They claimed they checked everywhere in the room. So, unless you want someone who is dishonest possibly cleaning your room, don’t stay here. Additionally, we chose this place specifically because it included parking and in reality there is only space for 3 cars at the front of the hotel. There was also construction going on across the street (not the hotels fault) but the view from our room was just a construction zone and we couldn’t sit on the chairs in the balcony because they were covered in dust from the construction. It seems there was also construction going on in the hotel itself and they started at 6:30am, so I wasn’t able to sleep after that. There was also a stain on our sheets.. it seemed like they were clean/ washed, but the stain wasn’t a great impression. The breakfast is good though and made to order, and the folks at reception acted nice and professional. I could have over looked all the bad things and wrote a review focusing on the good but knowing that someone is lying about not finding my shoes really ruins it.

5.0

Dec 2021

Pool no was ready

2.0

Nov 2021

Overall, our stay did not meet our expectations. Hotel was not nearly as nice as the photos. Mold stains on wall. Stains on bedspread. Breakfast was good but took 45min our second day. Evening receptionist was not very friendly. Only 3 parking spots (but can park along the dirt road it is on). Walkable to downtown Tulum, but not that nice of a walk. No chairs or desk in the room. Chairs on our deck were covered in dust from construction across the road.

5.0

Nov 2021

Great property and resonance rate for the location and quality

5.0

Nov 2021

Really appreciated that the hotel is centrally located and isn’t gated and sequestered from the local people of Tulum. During our stay, the staff was awesome, they were welcoming and helpful and we really enjoyed the space.

3.0

Nov 2021

Great boutique hotel close to center of Tulum but on a quiet street. An easy bike ride to Tulum beach from the hotel! Great breakfast! Nice pool area on roof. Nice hotel and a great value.

3.0

Oct 2021

I never stay in the same hotel 2 nights in a row as I enjoy traveling around… However that was the exception :the hotel is very nice the breakfast is pretty and amazing and the pool and the top off is very interesting so I ended up staying longer

5.0

Sep 2021

It’s one of the best hotels. It’s small and the staff are friendly. They offer breakfast every morning and it’s delicious. They do such a great job taking care of the place

5.0

Sep 2021

Very nice people. Great breakfast.

5.0

Sep 2021

Zendero Hotel was a beautiful place to stay during my trip in Tulum! The staff were super friendly, accommodating to our needs and all amenities were so lovely. I truly enjoyed my stay and I hope to return to Mexico in the future.

5.0

Aug 2021

The breakfast was great, the staff were excellent. One day We ran out of water but it came the next day. Over all good experience.

4.0

Aug 2021

Service on site was great. Finding the location was a bit hidden.

5.0

Aug 2021

Cute hotel great value. Breakfast was good. A little hard to find the hotel at first but once we got there we were really happy with it.

5.0

Jul 2021

This is such a quaint and lovely hotel. It’s near a strip of restaurant right in the center of town and not far from the Tulum town center where all the bars and boutiques are. You will need a car to get around in Mexico. The staff was super helpful and friendly and the breakfast menu was excellent.

4.0

Jul 2021

This is a brand new hotel. Actually you can tell by the smell of the room. The rooftop pool is quite nice. Breakfast is a plus, it was actually very good! The only downfall is the $30 extra charge for 3rd person for one night. Seemed too expensive. The location is kinda hard to find too, it’s tucked away from the main street. But the service was excellent, the guy at the front desk was nice.

5.0

Jul 2021

Staying at Zendero was a great experience. It was very affordable for a clean, good room. The rooms are pretty standard, but what stands out about Zendero is the service. Pablo and the rest of the staff went above and beyond to make our experience incredible. Just to highlight two things, he went to the market to get food for our friend while she was sick. He also helped us book COVID tests and waited for the results. You will not be disappointed with your stay!

2.5

Jun 2021

Delicious breakfast. Very friendly staff. Not your fancy hotel but really nice/cozy hotel for simple people!

3.0

Jun 2021

The room was okay but it obviously hadn’t been thoroughly cleaned because there was a pair of shoes under the bed that I guess belong to the previous guest. The young lady at the front desk wasn’t very helpful. She didn’t give us the remote to the air conditioning until we went back down and asked for it and when we asked for clean towels she said there wasn’t any.... The road up to the hotel was basically a dirt alley which was pretty dark at night. The only positive was they had bikes for rent, pretty good breakfast and the rooftop is nice. Definitely wouldn’t recommend staying here

4.0

May 2021

The hotel was very unique and different. It was a perfect stay for us as we were mainly out and about. The area around the hotel was the throw off...when exiting always go to the left never the right.... Left had more action and restaurants choices. Right was very very local and it even seems like Your walking down a alley :( Overall I loved that the hotel offered complimentary breakfast every morning and it was delicious. The bar they have pictured upstairs by pool was closed the whole week we were there. The room again was nice as well. However when we entered our room there was nothing...no towels or soaps, we went down to ask and the young lady at front was very helpful and gave us everything! Biggest thing was there is no elevator, so pray if your luggage is heavy your not on top floor lol But overall worked for our trip.

FAQs

How much does this hotel cost compared to others in Tulum?

The average price for a rental in Tulum is R 3,905 per night. This rental is R 3,113 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Zendero Tulum. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Zendero Tulum. Enjoy the water!

Is Zendero Tulum pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Zendero Tulum?

We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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Outdoor pool, pool umbrellas, sun loungers

4.4

Excellent(665 Reviews)

Zendero Tulum

About this hotel

Amenities

Map of Tulum

Nearby attractions

Zendero Tulum

Hotel in Tulum

Reasons to book

About this hotel

Amenities

Map of Tulum

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Tulum?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Zendero Tulum pet friendly?

What amenities are available at Zendero Tulum?

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