M Resort & Hotel
About this resort
Nestled in Petaling Jaya, this attractive resort for R 1,400 per night is a great option for your next break. Luxury spa resort, walk to University of Malaya This resort features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Change of towels is available on request. M Resort & Hotel offers 385 accommodations with laptop-compatible safes and complimentary bottled water. LED televisions come with cable channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. This Kuala Lumpur resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. In-room massages and change of towels can be requested. Housekeeping is provided daily. An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Gym / Fitness Center
Garden
Map of Petaling Jaya
Reviews
4.3/5.0
Excellent(147 Reviews)
5.0
The spacious lobby was very luxurious. When I arrived at the hotel, my friend and I had a dinner date coming up, so I did not check in and asked them to leave my luggage for me first, which they did very smoothly.
There is a pool and a bar at the end of the lobby, and you can feel the open and relaxing atmosphere of the hotel.
The rooms were clean and comfortable everywhere.
The staff was smiling and quick to respond to any problems I had. They made my stay very wonderful.
6.0
New and nice. But pool need maintenance. Kids cut their leg during swimming in adults pool
10.0
Service
10.0
Very nice property. Very kid friendly. Good buffet. Great pool and gym (which is small but feels like a high end gym). Great service. Food options are good but not great. And it is expensive for food on site. It’s a little hard to get off the resort. Traffic can be bad, but it is a short Grab to the train station.
10.0
Astonishing 5 stars hotel! Kids were happy, i myself would recommended to others,especially family with toddlers. Food variety, location accessible. Definitely will return for another stay
1.0
The Hotel is a horror experience when it comes to check-in, took the team more than 1 hour to check in.
And very very poor service!! I don't meet any hotel staff greeting to me and they don't even look at you like you are visible. All Staffs aren’t friendly
Poor sound insulation in room. I can hear the toilet flushing all the day even midnight.
Parking is far from the building, had heavy bags but there was no buggy on site or when the staff saw, no action was taken.
Not value for money at all,It's first and last to stay this terrible hotel! 5 star hotel but 1 star service!
2.0
Worst 5-Stars hotel ever! Staffs lack of training and knowledge. Check in on 25th December, started my line to queue at 4pm. Done my check in after an hour of waiting at 5pm. Reason given was heavy arrival which is unacceptable because it's not their first day operating as a hospitality. My anniversary flower was left at the concierge and I requested them to send to my room but they say have to be at night because bellboys are not available, which is 4 hours apart, just ridiculous. At night I requested a bucket of ice and bottles of waters from the phone. They sent a staff with very rude attitude and I fully condemn this in a hospitality industry and a 5-stars hotel. He passed me the bucket of ice and the bottles of waters straightaway requested :" Can I have the empty one?" And I thought he was referring to the empty bottles so i get him the empty bottles but he started to be impatient and asked me "Can I come in?" With a bad tone. When i replied yes, he just furiously come into my room and get the empty bucket and leave but never forget to slam my room door. I felt really offended and disrespected but i chose to leave it cause I do not want to ruin my mood because of the service. Hope the general manager can have a look into this matter.
2.0
Service was ok. For a five star experience it should be better. Hard beds and ok view from the room. Breakfast was fine. Not much vegetables.
3.0
This is the best hotel if you want to get family friendly resort-ish feeling in kl. Mr zairi and justin were attentive and gave the best service you could possibly asked for. All the staff are helpful and friendly. The kids loved it soo much, the pool was amazing and the kids club is well equipped. The food at the restaurant was delicious and reasonably priced. Dont get fooled by the affordable room rate, the quality and experience match rooms thats cost double of it. Thanks M!defo going to revisit soon.
10.0
It’s better if movies are provided with subtitles.
10.0
Second time to the hotel. Great place for family.
Kids friendly pool.
Staff are friendly.
Room and facilities are very clean.
Breakfast are awesome.
2.0
One of the best hotel in Kuala Lumpur at reasonable price.
5.0
Stylish, new hotel in Kuala Lumpur near the Phileo Damansara offices. The rooms are clean and spacious with all the amenities you need.
Recommended stay.
4.0
Very nice resort in the city concept. Love the modern design and resort vibes. We enjoyed our stay, but 50/50 to come back 😅
✅︎Pros :-
-Friendly security guards, concierge, buggy driver, reception employees.
-Beautiful lobby but not beautiful when there is too many people :(
-Nice modern room
-Love the bathroom with vanity mirror with light
-Comfortable bed but pillows too soft (?)
-Management very thoughtful for giving us complimentary cake (for our anniversary and 2 Nov babies birthdays) Thank you!
-Wide selection of breakfast spread, all yummy! Teh tarik need to be less sweet though, but it's OK!
-Love the pool design and slide
❌Cons (And much needed attention and improvement) :-
-Hot location for government events (?)
-AVOID the weekend holiday crowd, the queue will be VERY LONG. The lobby will be crowded with cars as well
-Advisable to call the hotel to check if you prefer a chill vibe holiday, otherwise hotel is super-super crowded at every inch of the corner when there is a government/corporate/wedding events.
- LIFTS : Long wait to go down even if you are on 1st floor, especially during peak period (We went at 1140 and 1208 and finally reached level G). Lifts are full and people are inconsiderate towards families with babies with strollers.
-Improve the pool cleaning and maintenance (the water is super murky for 2days)
-Improve/train the restaurant employees to be more friendly
Repeat stay? 50/50 (Yes during weekdays, NO during weekend/holidays)
5.0
Excellent
5.0
I really enjoyed the property atmosphere, breakfast, staff hospitality and room. I want to repeat again.
3.0
Overall, its a very nice hotel with pleasant staff. It suited my purpose as i was attending a Conference held at the hotel. Recommended for those who want a resort feel whilst in KL. Worth the price i paid at Hotel.com
4.0
The facility area, such as the swimming pool and kids club, was interesting. However, during my stay, the water in the swimming pool was quite cloudy.
5.0
Awesome
4.0
A little out of reach to central due to lack of transportation.
4.0
The room cleaning is always missing something... soap, towels, etc. inconsistent cleaning up.
5.0
Clean and new hotel. Inconvenient as there is nothing around the vicinity, not even convenience store hence to get around, will definitely need to call for transport. Other than that, the hotel is spacious, new and clean. Good variety in the hotel breakfast buffet too..
4.0
Very clean! Courteous staff!
3.0
Very nice resort, extremely green with good facilities and food
4.0
Good place for a family with children. My baby enjoyed the kid’s club. Wish we stayed longer to enjoy the other facilities.
4.0
The check in and check out process was instant.
5.0
NIce
4.0
room clean and staff nice, except the one work at kids room
5.0
Hope we can get more offer
5.0
i love the pool and the food is good too
but the staffs are not really friendly
i was looking for the lift but nobody cares to ask where i was heading. i need to ask the staff only then i was being answered
5.0
The room isclean and well designed. It would nice to have s convenient store within the resort.
5.0
Resort style like
4.0
everything was great and clean, staff was friendly, but the breakfast choices are not as i expected because i need to add 100 for breakfast but minimum choice and not worth my 100 i recommend u to just sleep and get your breakfast somewhere else
5.0
Staff are attentive. The room is spacious and clean. The hotel feels safe with security prowling.
Child friendly.
2.0
The check in process was in mess and have been waiting 1 hour just to get my key and the place is hot n no fan at outdoor and low aircond inside the lobby, not enough place for sitting yet long queue to check in, room no slippers
4.0
The hotel got nice hangout place around the pool. The breakfast menu was superb. However, I had very bad experienced during check-in because of the heavy departure (Public Holiday). We register at 2pm. The staff said they will call once the room is ready. It was 3pm, yet no one is calling. Then we need to face the long queue just to ask if the room was ready. So sad, it was still not. We managed to get the room access card after 2 times calling the reception (the queue was so long and slow moving). Thanks to the helpful staff.
The saddest part is when my luggage arrived at the room, the handle part was broken. Overall, everything was good.
2.0
1) que for 45 min for Check in, a lot of people due to long weekend, only 4 counter was open for check in.
2) flood in the bathroom, the water cannot go out, it take long time for water to fo out from bathroom.
4.0
Kids friendly hotel
4.0
We stayed for two nights in an executive suite room. The hotel is new, grand and elegant. The room ambient is pretty pleasant. We were celebrating our anniversary and the hotel provided free decoration and a chocolate cake as a gift. The minibar is free and a plate of fresh fruits was provided.
All the staff is very friendly and helpful, greeting you every seconds when they met you. Good hospitality!
The hotel location is actually very strategic, just besides the SPRINT highway. About 15 mins drive to shopping mall like Paradigm, Midvalley, The Curve etc. If you dislike big city hassle, then this hotel might be your great choice for short getaway. There is a MRT station nearby.
Here comes the downsides.
(1) Breakfast spread is not as good as expected. Taste is quite bland for a simple dish like mee goreng mamak. We took our breakfast in the Fairway Coffee House for one day while another day at the Executive Lounge. Huge disappointment at the Lounge because the buffet spread is not as good compared to the Coffee House & the food was cold especially the pastries.
(2) Parking is not pleasant because the roofed parking is located at another multi storey building with quite a distance, but they do provide buggy service upon request. The nearest open area parking is without roof.
(3) Kids playroom should limit number of visitors with booking & also set an age limit for entrance to the slides. Its so packed especially during school holiday season.
5.0
Excellent facilities...esp the pool and sauna combined with the lush greenery creating a relaxed atmosphere ...a hidden gem in the midst of the sprawling concrete jungle of Petaling Jaya/KL.
Very friendly staff and the front office manager welcomed and talked to guests.
FAQs
How much does this resort cost compared to others in Petaling Jaya?
The average price for a rental in Petaling Jaya is R 718 per night. This rental is R 682 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at M Resort & Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at M Resort & Hotel. Enjoy the water!
Is M Resort & Hotel pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at M Resort & Hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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