Best Western Andover Hotel
About this hotel
Comfortable hotel with 24-hour front desk and coffee shop/cafe This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities. Best Western Andover Hotel offers 49 accommodations with complimentary newspapers and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Garden
Map of Andover
Hotel in Andover
Reasons to book
Includes essentialsGarden, Air conditioner, Internet / Wifi and more
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Reviews
3.5/5.0
Average(365 Reviews)
4.0
Very quite friendly hotel
5.0
Facade of hotel a little off putting ..needs some care and attention . But inside pleasantly surprised ..does need a refurb especially bathrooms. But room clean and comfortable and staff welcoming. Enjoyed my stay
4.0
The room itself was large, comfortable and clean, although a little tired and in need of some redecoration. The bathroom initially looked off-putting, with some flaking paint, an older style of shower curtain rather than screen, however the shower itself proved to be excellent. Fiddly to get to temperature, but plenty of consistent water pressure.
The biggest problem with the hotel is the lack of the advertised restaurant. When checking in, we asked if we needed to book for the restaurant that evening, only to be told that the restaurant was closed, in a dismissive tone indicating that we should obviously have known that - despite the fact that their own web site and Expedia both list the restaurant as one of the hotel facilities and even then checking in sheet I'd just signed had the restaurant opening hours. When I queried further, we were treated to the member of staff's personal, political views on the government, the pandemic and along the way told that the restaurant had been closed since the start of the first Covid lockdown. Not what I'd expect as a response in any sense.
I have to say all other staff we encountered during our stay were polite, helpful and professional, but this first individual was none of these.
5.0
It was a good location for us, however disappointed that we did not know there was no restaurant in the evening so we had to drive into town, this would have made a difference to us booking this location as it is out of town. Everything else was fine and a good breakfast. We do understand as all hospitality having problems with staff.
1.0
Very disappointed. Where do I start ok so entering the worn out hotel which looked like it was stuck in the 70’s.
Checked in to hotel which was probably the best part of my stay, all good.
Got to my room after walking down numerous corridors with different odours which some smelt like bleach.
Entering my room all seemed ok until I saw my bed which had blood on it GREAT, called reception got that replaced. Then got a shower which felt like a water cannon firing at me but can live with that.
Go to brush teeth in basin sinks blocked.
Finally got sorted thought I’d get ready to go get something to eat four items on menu hmm ok will go out on leaving open window and turn radiator off put air con on as it was pretty hot. Got back to room about 2 hrs later still hot sweated all night bearing in mind this is winter so should be fairly mild.
5 o’clock in morning wake up to tinging it’s the water pipes that carried on till 6:30.
7:00 o’clock came got up thought I’d go get breakfast how bad can that be well I like my food but the breakfast was bland I gave up left it and decided to leave and got to my job I was booked on.
Never again will I stay here for £89 they should be paying me.
8.0
Happy that we were on the ground floor and the bar was open, not happy with the executive room we had, needed refurb and no extra facilities like tissues, individual shower gels or body lotions. Hot water was dangerously hot when it eventually came through.
4.0
Welcome was warm. I was disappointed to learn that an evening meal wasn't available but the young lady on reception was very well informed regarding local restaurants and supplied me with a printed list. Very heavy rain so I was soaked on the short walk back to the hotel. Free WiFi was good. Breakfast bacon & sausage could have been cooked more but fried eggs, mushrooms & beans were good. Toaster needed setting up correctly as it took 3 passes to get the bread brown.
5.0
Been here several times over the years and never disappointed. Friendly, spacious, clean and with excellent service by friendly and very helpful staff. Been to other hotels in this area too but this is one of the best and by far the most convenient.
5.0
Functional hotel. Suited us for what we wanted to do in Andover
8.0
Property is run down and very overgrown outside. Slept okay but the walls are very thin and you can hear everything from the rooms next to you and in the corridor. Breakfast was nice, good variety - cereals, pastry, yoghurts, spreads and cooked breakfast
8.0
Good value. Excellent staff. Excellent breakfast
2.0
I checked in, went to room, sheets had stains on them, air con unit was broke on a day that was really 'muggy' so was sweating like hell, went down to reception, who gave me a universal remote which still never worked! To which poit by 7pm that evening i left and checked in to another hotel.
P.s the resturant was not open too.
4.0
This is a very basic hotel not one for any kind of luxury experience. Beds are okay pillows are quite flat, toilet is positioned so close to the radiator that you can burn yourself. The room was a bit dustie I had to clean webs from the side of the drawers. The bathroom radiator leaked when they turned them off. Overall it's not the best but it's affordable and okay for 2 nights. Staff are nice and the WiFi is good also.
6.0
Location of hotel is good. Disappointing that there was no draft lager during our 7 night stay.
2.0
Blunt reception on booking in. No food available at hotel and chi’s fact not advertised before we got there. Had to put wet motorcycle gear on again to go and find a restaurant/pub. Exterior bins overflowing, rubbish everywhere. Our room on ground floor. Smokers out at 01.30, loud talking, swearing and smoke entering room. Designated smoking area required away from building.
Second stay here in 2 years, first time just as bad, won’t be back again
2.0
The hotel looks shabby and run down from the outside and makes you regret booking the hotel from the moment you pull in to the carpark.
The reception area poorly decorated and the whole hotel suffers with worn carpets, wires hanging out the ceiling where lights have been removed, paint (or something) spilt and splashed on the carpets and radiators.
The beds old and in need of being replaced. Wifi didn't work. Tried to call reception, picked up the the phone and the receiver came off in my hands which is when i realised that was broken.
cereals for breakfast was the variety packs of rice crispies only.
However, plus points - staff were friendly and helpful and the cooked breakfast was good.
6.0
In a very quiet area with some good walks just next to the property.
Bathroom very outdated with a shower difficult to adjust.
2.0
Great rooms in the main building, spacious, well equipped and quiet. On arrival was told there was no chef! As I was working all day the last thing I wanted to have to do was go out again to eat. However, they did provide plates and cutlery for delivered take-aways. Fast WiFi. Free on site parking. Excellent breakfast on the day of departure
0.5
The hotel itself is tired and in need of upgrading. We stayed in the garden rooms a block off the main hotel. The overwhelming smell of damp hit as soon as we walked in the building. Our room was a good size, although after finding many many hairs in the bathroom, we did not look too closely at the cleanliness of the rest of the room for fear of what we may find. We gave feed back to the receptionist, who apologised but made no offer of how the stay could be put right for us. Breakfast was a buffet breakfast which surprised me in the current Covid climate although all legal restrictions have been lifted, the fact of a dining room full of people touching the same lids and utensils was a surprise. So with the cleanliness of our room and many hands touching the breakfast, we opted for just for toast.We were only booked in for 1 night, if it was anymore we would have left.
0.5
Hotel was tired and in need of a total refurbishment. Reception did not explain any times for breakfast or when dinner was served. Bathroom needs ripping out and a new one installed. Would not stay here again.
2.0
Good basic hotel with substantial breakfast. Some rooms could benefit from updating. Overall good value for money
2.0
Ok for an overnight stay if you prefer the more traditional hotel to the ‘travel lodge’ model. Our room was clean but the mattress on the bed was not of good quality - change this and it would make a big difference. Everything worked and the towels and TV were good. Breakfast was ok - middle of the road regarding quality, but entirely edible. The outside of the hotel is tired. Roofs need cleaning, Weeds need clearing and generally its needs a spring clean to keep up the patio and veranda which are looking neglected.
8.0
Nice out of the way but is still walking distance to town. Only there for a 2 night stay but my room was not cleaned towels replaced or tea and milk replenished other than that everything good
1.0
very run down, outside well over grown with weeds bushes grass etc, car covered in tree foliage as not maintained at all. room was small no view at all out of window just derelict rear building, bed needs replacing could feel all the lumps and bumps had to take sleeping tablets to get to sleep, carpet was very badly stained throughout room, bathroom smelled kept door shut,the shower took around 5 mins for hot water on the first day after that it was a trickle so had to shower in cold water for 2 days. when another person left or entered their room the doors slam shut very loudly. the only good thing was the aircon worked after i had to go back to reception to ask for the remote
2.5
Decent property with friendly staff. Breakfast tasty. Rooms are clean and practical. Very large new TVs which was a nice bonus.
1.5
Great communication from team before arrival and after (we left something at the hotel). Beware the walls are thin so you can hear what's going on in other rooms (some noises not appropriate for children). There was also smell of weed in the corridors which wasn't pleasant at all. Condition of the room was tidy. The fire alarm did go off at 07:30, unsure as to why and nothing was communicated with customers.
1.0
Mess up at
8.0
The property is well kept, staff are friendly and helpful. very noicy on this visit until late. calmed down into the night .
budget price and no complaints
6.0
Not told there would be no breakast.
Dinner served in bedroom.
Sadly not a happy place even under coronavirus conditions.
4.0
Liked friendly receptionist only person we saw as only for 1 night- room very clean nice big bed and tv bathroom clean but very tired. Happy for what we paid would use again. Can’t comment on food other amenities as didn’t eat or see anywhere else due to covid.
3.0
People slamming doors, extremely thin walls, and no control for the air con unit.
FAQs
How much does this hotel cost compared to others in Andover?
The average price for a rental in Andover is R 2,739 per night. This rental is R 1,689 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Andover Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Andover Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Andover Hotel?
We found 7 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and balcony / patio.
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