We arrived the evening of our booking to discover that we had no suite available. The owner told us that another group had arrived and he had mistakenly given them our booking. They had booked the following month but same day. It was already into the evening and we waited while he tried to out it out but the group left for dinner and didn't return until late. We had to make do and find other accommodations last minute. He refunded our nights stay. Honest mistake and the owner was quite apologetic even made some turkish food for us the next day. The place itself was a reasonable basement suite as advertised. Oscar was responsive to our calls and helped to get us checked in early the following day.