LC Hotel Urbano
About this hotel
Located right in Alicante city centre, this hotel is within walking distance of sights such as the Teatro Principal, the old town and Postiguet Beach.
Amenities
Air conditioner
Internet / Wifi
TV
Wheelchair accessible
Map of Alicante
Hotel in Alicante
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, TV and more
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Reviews
3.5/5.0
Average(2,936 Reviews)
100% verified reviews
8.0
Pues, que me tocara en el tercer piso y habitación atrás para disminuir el ruido de los bares musicales de abajo del hotel
4.0
Location was great
I booked a ‘delux’ room with big window and sofa bed.
When we arrived we had a very tiny room with a tiny window overlooking a horrible inside view. I asked the male receptionist why my room was not similar to the pictures on the app and he was rather rude and dismissive. He said if I actually wanted the room in the picture I should have asked for this in the comments box.
There was no apology whatsoever.
I will be contacting booking.com to ask for some sort of deduction as this is not acceptable.
10.0
Every thing was good . As I was just there for one night.
N/A
7.0
easy check in - friendly staff
Fridges in the "deluxe" rooms were smelly and obviously had been left for some time without being switched on /properly cleaned. The "deluxe" rooms had a pod coffee maker but no pods and only one cup and saucer - pointless.
10.0
Perfect in location, price, cleanliness - will deffo stay again
Nothing
3.0
Good location
Air con didn’t work, fridge didn’t chill, no air flow as building in front of window, shower didn’t drain and overflowed through bathroom, bedroom and out into hallway, only 1 towel and still no extra 11 hours after asking. Walls filthy
10.0
location was perfect entertainment andthe beach were close
10.0
The location is perfect!
There wasn’t iron for clothes in the room
10.0
For the price £46 it was clean and central
For a quick stopover met our expectations
Nothing
6.0
Clean and very central
Was quite nosy at night,lots of bars and clubs around
1.0
nothing
a lot of noise from the street “bars”, inside of the room a lot of noise from other rooms and water pipes vibrating inside of the walls.
we asked for another room and it was denied even with other rooms available.
7.0
The location is perfect. Right at the city center but also close to the beach. It’s not expensive and there are nice cafes, bars, and restaurants around. The staff at the reception was also very nice.
The room wasn’t super clean and you can hear the people outside the door very easily.
2.0
location is convenient because is in city center. however it is too loud and noisy.
I truly don’t recommend to book this place as it doesn’t matches the pictures displayed (see attachment), it is too loud and the cleanliness and treatment of this accommodation are really a shame.
I will go from less to worst.
1. Language: Receptionists/manager who do not fluently speak Spanish nor English and are not respectful/kind to the client.
2. Noise: good location but there was A LOT of noise from outside (we even stayed on a Tuesday!) and even from inside (receptionists inviting friends).
3. Cleanliness: problem with towels (detailed below).
EXPERIENCE 3):
We arrived at the hotel at 13:30, the receptionist told us that the room is not available until 15:00 (check-in time). We came back at 16:30, we go in, when I am about to take a shower I realized that:
I) There were no towels.
II) There was no soap
When my partner complains about this the receptionist i) explains that there were no towels because “the company in charge of washing them” did not bring them because of the rain ii) tries to enter the room to “confirm that there is no soap” (when I was naked in the shower). I truly don’t understand this, I payed for a room and I should be able to ask as many as hand soaps as needed.
Because of this uncomfortable situation I changed, went down and complained. The receptionist assured us that they would bring the towels in the evening, so we left. We came back at 11pm: No towels after 7hs. not being in the room.
I complained to the then "manager/owner" and he brought me two towels from the 4th floor and folded them in front of me.
As they explained me in the afternoon they had a “company that washed the towels which was delayed to deliver them” how could I be sure that these were not used from previous clients? He explained to me that on the 4th floor they had a washing machine. Because of this I asked to go upstairs and see with my own eyes this "laundry room", which in the end did exist.
8.0
The location
coffee machine not working
8.0
Very central, polite & friendly staff.
6.0
Location is amazing. Walking distance to everything.
Noise from the street. Street is full of restaurants and bars so it can be loud.
7.0
central location
a bit noisy on the street outside late at night.
1.0
Central location
Everything else..bad service, staff nor friendly, room was nothing like in the photos on booking.com. Walls were thin, and the room was interior giving a window to another wall
7.0
People in charge of the reception were very kind, friendly and polite.
Place is too noisy, first floor a disco, second floor bedroom.
5.0
Excellent location on a central street, easy to find, comfortable bed, easy checkin, helpful staff
Located above a music bar with loud music til 4am, sink plug very dirty, noisy waterproof undersheet
9.0
The location is perfect. It's near everything, bars, restaurants, main tourist places and beach.
8.0
Newish hotel, central location close to bars, restaurants and harbour, lovely staff.
No towels in room - staff advised there was a problem within the hotel regarding the towels. No coffee with coffee machine.
6.0
location, the price.
beds were comfortable.
The rooms could have been more spacious, but I guess you get what you pay for.
The bathroom door didn’t open or close.
but it wasn’t really an issue.
8.0
Great value for money
Not suitable for summer if you do not party or are sensible to noise as its in the middle of bars and restaurants. In november it was great as there werent many people.
9.0
Hotel reception very modern and room was clean and up to date. Staff were very friendly and accommodating. Situated conveniently so everything was nearby and easy to find.
I think the hotel needs to invest in a card machine and the bathroom should provide more amenities such as toothpaste and handwash. There should also be complimentary tea & coffee. There was a coffee machine but no coffee or sugar.
6.0
Everything
No comments
6.0
Room was clean, facilities all in good working order, great location
I stayed the one night, i was asleep and someone randomly came into my room at 2:30am (its on cctv), when I reacted they quickly walked off and left the door ajar... it turned out to be a member of staff (young man) and after a few minutes (as I stood at at my doorway) he asked me if I had a problem and I looked at him as if to say "why the hell did you come into my room??!" He didn't speak any English and was not apologetic in anyway. It took me a while to get back to sleep and I also checked my belonging to see if anything was missing...assuming anyone could've come in whilst I was out. The next morning the receptionist Maria, although she was very nice, didn't do anything about it depsite me making it an issue. As a solo traveller I felt very uncomfortable and didn't enjoy the stay for this reason. He said he meant to go to 202? But this was round the corner nowhere near my room??! And he wasnt in that area the whole time i stood at my door...the whole scenario was bizarre. It made me on edge for a good hour before I could feel calm enough to sleep.
1.0
- The only good think is the central location.
- Dirty. Bellow decent standards, in particular the toilet
- It is VERY loud. Isolation is so bad that you can basically listen to the all music and also vibration form the club until very late night. In the morning they start the cleaning...
- No city maps in the hotel
- The lady in the reception was not able to tell where to take the lift to the Castel, being it one of the main places to visit. Even worst is that she didn’t really care to help
9.0
Great location in the centre of the town, bars and restaurants outside, everything you need for a city break, beds were comfy, tv had lots of English channels, given its location it was quiet in our room, Wi-Fi was good. Fridge was useful.
Could have done with tea and coffee facilities.
FAQs
How much does this hotel cost compared to others in Alicante?
The average price for a rental in Alicante is R 1,271 per night. This rental is R 25 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at LC Hotel Urbano. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is LC Hotel Urbano pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at LC Hotel Urbano?
We found 4 amenities for this rental. This includes air conditioner, internet / wifi, tv, and wheelchair accessible.
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