We just came back from this resort . We stayed 4 days at one of the apartments. From the beginning it was clear we were the only foreigners at this hotel. The reception and probably other guest are not used to foreigners at this place. Did not eat at the restaurant as they were asking for 25 euros per person /per meal. You could easily walk to one of the restaurants and have better food for that price. We wanted to use the washing machine to wash our clothes and were given a run around. We were sent to two different places. Felt like if you don't ask, they will not give you any information. Probably everyone goes there knows where everything is. But for us it was not the case. Air conditioning in our rooms made loud noises , only provided 2 really thin pillows per room. There was no sign of where is what and how to get A-B. Only positive was the beach. Beautiful sand, nice water to swim in. But will not be coming back to this place.

Room was way away from the beach and run down. No Wifi in rooms.

*NÃO TEM WI-FI NOS QUARTOS . * PORTARIA A LÉGUAS DE DISTÂNCIA SEM TELEFONE PARA COMUNICAÇÃO COM A MESMA *ALIMENTAÇÃO A PREÇOS EXORBITANTES. *QUARTO SUJO E COM CHEIRO DE CIGARRO *CHUVEIRO COM DISPOSITIVO Q O DEIXA QUENTE POR ALGUNS MINUTOS E QDO ESFRIA VOCE TEM Q ESPERAR QUASE MEIA HORA PRA ESQUENTAR DE NOVO!!! FIQUEI COM MINHA FILHA DE 8 ANOS COM A CABEÇA ENSABOADA INDO E VINDO A PORTARIA SEM SOLUCAO (TIVE QUE LEVA-LA PRA TERMINAR NO QUARTO DE MINHA IRMA) *RECEPCIONISTAS DESATENCIOSAS E QUASE SARCATICAS DIANTE DAS RECLAMAÇÕES AH, E FICAMOS SEM ENEGIA ELETRICA POR 20 MINUTOS (AI MEU MARIDO E QUE CORREU UMAS 3 VEZES ATÉ A PORTARIA PARA RESOLVER = PROBLEMAS NAS FIAÇÕES ) ENFIM UM LUGAR ABANDONADO. FOMOS EM HOTÉIS COM BEM MENOS ESTRELAS E ONDE TIVEMOS UM ATENDIMENTO PELO MENOS DIGNO. O QUE NAO ACONTECEU AQUI. NÃO SE ENGANE PELAS LINDAS FOTOS!! RESORT???? NEM AQUI NEM EM MARTE. DETESTAMOS!!!!

There was no name board of Family Beach Village on the street. We were confused that google map mention this hotel on the same point but there is no name plate with this name. The Family Apartment was closed for a long time was very smelly. The bulbs in bathroom were defected. There was no toilet paper in the bath. Although hotel crew fixed these problems after our complaint. Next morning there was big miss understanding among hotel reception and restaurant for our breakfast. When we reached for breakfast almost ever thing was finished. The waiters in restaurant told us that the breakfast time is over since 9 AM although hotel reception told us the breakfast time is upto 10 AM. After a long conversation restaurant manager was personally involved in this matter and apologized for miss understanding among hotel crew. At least we were served with breakfast only the half of things because many of them were already finished. At the end hotel reception asked us to pay for breakfast although breakfast was included in our booking that we had already paid by Expedia. After a short conversation the receptionist was convinced that we have already paid for the breakfast.

Is a long walk from the parking lot to the reception. Be prepared to pay extra "Resort fees" to use their private beach, swimming pool and other entertainment

Dont go there!

Family Friendly staff,nice big hotel near the beach.breakfast also very good. A gas stove for cooking was inside,but probably not intended for using.We got a good price probably because it was off-season.

We have stayed in this hotel for 5nights last week of May. Apartment had small kitchen with cooker and fridge which was useful for us. Location was good for sightseeing and the seaside. But room service terrible. When we arrived our room felt very dusty and you could see a lot of dust on the surfaces and the floor, felt like room was not cleaned since last season. Then no one cleaned it for the whole 5days of our stay, we did not even have clean towels. On day three we run out of toilet roll and asked cleaning ladies who were next door, we were hoping finally they would clean our room but nothing has happened, they just left toilet paper on our doorstep. On our last night after busy day in the city we have discovered that our bathroom is flooded and we are unable to get washed. We had to lay towels down onto the floor so we could still use the toilet. Water was dripping from the ceiling in the bathroom, this kept us awake all night, so all were extremely tired before catching our early morning flight. I was trying to contact reception but telephone in our room did not work. Bathroom door handle was falling off as soon as you tried to close the door. Such a shame as hotel has great sea front location with nice sandy beach, just wish they looked after their customers a bit better. Would not stay again and would not recommend.