Facilities

Cleanliness

Amazing accomodations, Wide space, clean bathroom, complementary blankets, lots of storage.

The hostess was a little rude at the beginning, but she was really nice ein general.

None.

As a person who have used this type of stays for decades. This is by far the worst booking experience I had ever. It started with a very unpleasant communication. Shortly after booking this place, I need to change due to bad timing, that’s more than a month ago and yet the owner refused refund. I thought it’s just one night so decided not to change but just stay here. However the real surprise hit me bad when I arrived Toronto the day, I picked up rental car and reached out to the owner guess what, she said no I cannot stay as someone else already stayed here!!! I was so shocked as I am fully charged long time ago and my booking showed all confirmed and ready to go! It turns out the owner markets this place in multiple platforms and booking.com is one of that! As an owner if you do that, you would need to keep a perfect bookkeeping to prevent such double booking from happening!!! Instead of fixing the problem, the owner just blanks about she has no fault and this has never happened before but offered no solution. I asked her to call the platform and get back to me but I never received a single or message or email back from her! I had to turn to the platform customer support to follow up. Imagine how hard it is to try to find alternative right in the day in your travel!! Shame on the owner and try your best to avoid!

El alojamiento muy limpio, espacioso con un baño privado para la habitación.

Que estuvo más lejos de lo que había planeado.

Los restricciones de la dueña, pagas por una habitación, pero tienes letreros de donde no sentarte de donde no entrar...que no puedes salir de tu cama.

La peste a comida y especies que había en la habitación, el frío que hace a pesar de ponernos 2 edredones. Pero la chica es maja

It was very cold inside. There was no soap to wash hands in the toilet bed sheets were not clean. There was noise and noise until late hours

The host was very friendly. And the suite is nice and clean. I loved the set up there's a nice couch and a place to hang your things it was very cute. I was very comfortable and felt like I was at home. Thank you so much to the wonderful host.. I would 100% recommend this suite.

I don't have anything I didn't like.

The location is like Airbnb. Not exactly no locks on the door which makes me feel exposed

It’s a basement room without a door lock