The location and pool

The rooms are a bit run down.

No breakfast available, room needed upgrading, did not have hot or warm water available for a shower each day. Staff was friendly, but did not go out of their way to assist you, great location! A little costly for what you get.

Stay there often. Always good.

nothing

Staff, pool, and entrance way were very nice

Our room was very old and dark. needs updating

we love this place, the staff are wonderful ,the location is great. We have stayed here several times, look forward to our next trip.

Pool & patio were great, room (especially its location at end of the corridor) was pretty good. Staff very accommodating.

The bathroom (in room #13) was very cramped, lacked maintenance (tile grout crumbling and missing in many places), shower door and drain allowed water to seep under door and onto the standing area, and the floor was not level--it sloped towards the toilet. The whole bathroom needs renovation--at the very least some heavy maintenance.

Hard couch and bed and pillow

Excellent location, nice pool and good size room. Staff were super friendly and the room kept clean.

The shower wasn’t great.

Location was great close to beach and restaurants. Eva was the friendliest staff by far . Bed was comfy. Liked rooftop patio great view of ocean . Supplied chairs and u,Breslau to take to beach .room had everything we needed . Nice sitting area at pool with lots of greenery and shade

Pool needs work all the tiles are falling off. Non stop construction happening early morning till later in evening at hotel and all around us. It’s getting a much needed renovation . A couple days we had blankets and sheets with stains and rips in them I was not impressed and asked for them to be changed and it took 2 days.

comfy king beds kitchen in room some rooms great

only two pillows poorly equipped kitchen some rooms very poor

heated pool

everything else

I loved everything about this hotel and the executive suite I stayed in. Great location, minutes from the beach and along the main street, close to restaurants and shops. Beautiful pool, surrounded by tropical plants/trees. I booked the executive suite. Lovely spacious suite with Mexican charm. Full kitchen with ocean view and a large bonus patio in addition to the balcony overlooking the pool. The reception staff were friendly and helpful. The hotel was under construction, renovating the reception area, but this did not impact my peaceful stay. Would definitely stay there again!

My room didn't have enough electrical outlets. Lamps on the bedside tables but no outlets to plug them in. So I could not read my book in bed. No hairdryer. They have one to loan but someone already had it.

Mature lush landscaping poolside which added to it's Old Style Charm, and wonderful upper terrace to relax at either sunrise or sunset..A professional and honest staff rounded out my weekend stay. Would recommend for the intrepid travellers Jack

N/A

Location is good. Daily maid service. Basic facilities were OK but need upgrade/maintenance . Loved the tropical foliage around the pool. Nice social atmosphere with other guests. Liked that they had beach umbrellas to loan.

Bed and room furniture was not comfortable. Not enough seating for pool & terrace and some of existing was in poor condition. No drinking water in the room.

The only positive thing about Hotel Palmeras is it's location.

The bed was hard as a rock. The sheets were old and stained. The room was dirty - old fingerprints and stains on the doors, light switches and the walls, and the bathroom sink was disgusting. The pool was missing several tiles. The photos on their website do not match the actual property at all.

Nice location near the beach and restaurants.

It's tough to rate this hotel, because as of the end of January, it is in a state of flux. I have never seen (or heard!!!) so much construction going on in one hotel...and in fact, in the entire town! I am certain it will be a lovely place to stay one day in the future, but not now. (Jan 22.)

There is so much work happening now that there is not even a sign at the front of the hotel. My taxi driver passed it up, and couldn't find it, so I finally had to get out and walk (with my luggage.) Hammering, drilling, sawing goes on all day from 8:00am until dark, as they are remodeling the lobby and pool area. Also, BEWARE that this hotel is going to show up on your credit card statement as "Tsunami Jetbat." I did not recognize this merchant, so I called Visa to question it. Visa said it was a "jet boat service in Puerto Vallarta." I knew I hadn't been on any jet boat, so I declined the charges, which forced a cancellation of my credit card while still traveling. I later realized these charges were NOT a "jet boat" but it was too late to stop the cancellation of my credit card while I was still traveling. VERY FRUSTRATING!!!

View of ocean from top floor terrace, helpful staff

All day long construction on hotel property, tired furniture/cabinets, hole in bathroom wall in first room, doors/walls not completely painted or smudged, uncovered electrical holes in 2nd room, no amenities, loud people at pool all day and until midnight on several nights, angry neighbor above moving furniture and dropping items until after midnight. Far overpriced.