HomeTowne Studios By Red Roof Seattle - Kent\/ Des Moines
About this hotel
Situated in Des Moines, this lovely hotel for R 1,175 per night is a great choice for your next break. Hotel in Kent with free parking This hotel features coffee/tea in a common area, laundry facilities, and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Weekly housekeeping is available. HomeTowne Studios By Red Roof Seattle - Kent/ Des Moines offers 133 accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Kitchenettes offer refrigerators, stovetops, and microwaves. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Irons/ironing boards and change of towels can be requested. Housekeeping is provided weekly. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Des Moines, WA
Reviews
2.5/5.0
Average(985 Reviews)
3.0
Weekly cleaning was not present for the room. Laundry facilities on side so I washed my towels and bed sheets for my pre longed stay. After all it is quiet and near a grocery store with in walking distances.
1.0
I didn't know the office closed at 11pm as we booked the room around 10pm on hotels.com and still had a few hours on the road until we got there. This wouldn't have been a problem if we were given the after hours number the lady at the front desk informed me of..... The next day after sleeping in our car. I was also unaware of the $100 deposit for the room. The same lady on day 2 at the office told me she would accept only $50 for the deposit for our troubles. I said ok... But when we got back later in the day to check in.... Again.... The $50 deposit offer was not honored and we were refused our room. And then we were refused a refund even though we had never checked in and still had a night left on our stay.
And this is just my issues with the administration. This isn't to mention the urban warfare conducted throughout the neighborhoods every evening. Gangs, gunfire, and all. This also doesn't include the prostitutes and crack heads swarming this building.
Silver lining, I'm kind of glad that our reservation didn't work out because I'm sure we would have either been shot, got AIDS or tetanus from being stabbed by a discarded needle, and std from touching anything in our room, or an unwanted high from 2nd hand crack smoke.
1.0
The worst experience I've ever had at a hotel the staff was obviously corrupt I had to pay three different $100 deposits it looked like a tweakers den someone tried breaking into my room while I was in there through the window twice and I had made two different reservations my brother was staying in one and they came into his room a day early kicked him out told him he stole the room even though I had a receipt saying that we paid for three days there was burnt holes in the beds the window didn't lock in staff was very unfriendly
2.0
Well my stay was faulty, from the first night... It started out being charged a deposit I wasnt told about, and then got registered into a room that seemed "well-enough." Then my wife pointed out some stained on linens. It doesnt end there--we stay the night and return our keycards to front desk for refund on remaining nights(29 days, for around $1700). Well, its been a month, and all I got back was the deposit. Also the location they gave bothered me too: Didnt remember it being in this part of Kent. I was searching for rooms in Federal Way anyways.
4.0
We booked two rooms one for my parents and one for me. My parents room did not have a heater working and she told us they did not have anything available. Luckily on the way to my room we notice an empty one and told her if we can use it for the night, since we just need to sleep before our 6 am flight. The second room seemed pretty clean but the floor did feel sticky and the comforter did have a hole in it, the toilet only flushed once and didn’t want to work the rest of night. Also, a man was walking around building with a stroller and my parents said he was trying to open her room. I booked these room through Expedia and when I got to the property they told me I had to give a 100 dollar deposit which I was not aware of when I booked. When I booked the pictures made it look little better then it really is in person.
2.0
My room had black mold toilet Leaked just gross
1.0
The room was obviously not cleaned after the last person there was hair all over the bed under the blankets there was female Purfume bottle under the bed a used toothpick in the shower no plate in the microwave and the bathroom light didn’t work but that might have been a benefit the shower is remarkably identical to a prison shower I used slippers in there to be safe this was my first stay here I can’t say about other rooms my room was forsure nasty and it was close to the office there no way they could miss these things
1.0
On 1/14/24 4 p.m., there was a broken pipe, but the hotel did not inform guests to take precautionary measures to protect guests’ property. Several hours later in the late evening, after I stepped on the water, my stuffs were in the water. On Monday, I must move to another room that was smaller with malfunctioned furnishings. My renting of a storage unit would start on Friday, which was 4 days away. Moving twice in a week made me exhausted.
I could not complete moving until 2:40 a.m. Tuesday., primarily because I put a large bath towel and a bath mat to help stop the water and to minimize the damage. I must wring them every two hours or more often when they are fully wet. I also took time trying to wipe dry my stuff so that I did not need to move wet stuff into the new room. My Foot Massager was on the floor, and it got water. Now, when I use it, it stops from time to time.
I found two roaches in my new room. This is bad because the roaches may get into my stuff. Another guest told me that her room also had a roach problem.
The new room has no shower curtain for the bathtub. The bathtub was only 11 inches deep. It may not be deep enough for people to enjoy a bath, other than a sanitary issue. There were no Tub Drain Stopper or a Sink Plug. I needed to use my food container when I washed my face. Without a shower curtain, I must wipe the bathroom floor dry after a shower.
The stove-top range did not work. The two plates could not be heated.
1.0
I locked myself out my room getting door dash and no one was around to let me in. My 6, and 8 year old was already sleeping so now I’m just out in the dam cold and no one to freaking let me in
2.0
The room we got was very stuffy, we changed to another room which was very cold with no working AC, we had to look for another place for the night because we could not tolerate the cold.
2.0
The key to my room stopped working, no one was I. The office, no one answered the phone at the number provided, and I finally had to give up and rent a room at a different hotel at 1 am.
Stay away from this place! It’s horrible.
1.0
We only suspose to stay for three days , and we had to move room three times cause one room wasnt fully clean second room the bathroom light wasnt working and the third room the microwave and the tv was broken the manger didnt care or didnt want to give us any money back nothing he was rude every worker was rude I will never come there again. They didnt care how yu was living as long they get paid.
1.0
Felt unsafe. Property was dirty and stank of urine. Neighbours were very loud and woke us by talking and smoking directly outside our room.
3.0
the mattress was disgusting
3.0
The room we stayed wasn't as clean as we hoped. The floors weren't swept, it smelled a little, there were observed garbage around the facility that wasn't cleaned up. The rates were reasonable - I guess you get what you pay for.
1.0
Need better maintenance assistance, room wasn't cleaned floor was dirty with trash from the previous people
2.0
It wasn't clean. The toilet didn't work properly: it ran and didn't flush correctly.
1.0
Wow this place is like a rehab center but worse
4.0
I think there were people living in part of the hotel, but it was clean, quiet and safe and the management was helpful
1.0
After prepaying through app ?i get to motel and office is closed no one around to answer aftef hours phone ?thanks expedia
2.0
No one at the desk on check except a sign saying be back in 10. Then to have the manager? Come out in an arrogant and condescending tone to tell me I’d have to wait - truth!
1.0
My stay was terrible. I checked under the bed and there was trash and receipts from whoever was there before me, the kitchen was filthy (oil splashes still on the wall), and the kitchen cabinets were rotting. There was no iron or hair dryer in the room so I went to the front desk and they said they don't offer those amenities which is ridiculous for a hotel. The laundry is also trash (many of them out of service), The ones that did work, didn't do a great job because my clothes were still wet. To top it all off, while I was doing laundry I read a posted sign that said there was free coffee in the main office. Upon arrival to the main office for my free coffee, they told me they do not offer coffee and that the sign was there since pre-covid. Overall terrible experience.
1.0
This property looked rough on the outside, but we checked in anyways and went to our room. The sheets hadn’t been changed as there was hair and skin flakes all over them. The floor was sticky, and the bathroom wall had gunk all over it. Paint was chipping everywhere and the room itself looked really gross. The staff was amazing though and immediately agreed to refund our full stay.
1.0
dirty motel i never seen like that hotel in my life
1.0
Property smelled strong of urine
2.0
I haven’t even received my deposit back and checked out before my original day. Didn’t feel comfortable and safe with my kids and room wasn’t clean.
1.0
I will not be coming back to this property. Room was very dirty and it smelled. I left earlier than what I booked it was so bad.
1.0
the rooms were foul with blatant evidence of drug use by past occupants. everything reeked and there was a general uncleanliness on top of all of the trash lining the hallways and staircases. However, the front desk lady (i wish i had gotten her name) was phenomenal she deserves a raise and a half she looked overworked and underpaid for what she was having to deal with but she was extremely kind and courteous to us despite the lowkey horrific conditions
1.0
When i came to check in the manager did not have the three rooms i had reserved, cleaned so i was forced to go to find another hotel which was a big inconvenience.
1.0
First I would like to say the front desk dude was Really great but I would gives this place a zero percent. There was trash in front of door. No door number on door. The staff was decent but the office hours was inconvenient due to I went to a concert with my friend and got back around 1am. The microwave was not working and we didn’t know it wasn’t going to work. The office closes at 11pm therefore there was nothing we can do about it. The phone in the room had no cord.
The bathroom was super small. The room was not up kept. There was cigarette holes on the blankets and widow curtains. The cabinets smelled moldy or mildew. The room needed a wipe down. The house keeper person kept knocking on our door around 10:15 when you have until 11am to check out. The usb outlet on the wall near the lamps did not work. This place has false pictures because they are horrible. I wrote the manager of the hotel a three page statement regarding bathe issues with the room and the hotel in general. This hotel should only be worth 60 dollars.
The only think positive I can say about the hotel was the beds we’re comfortable, no bed bugs and the tv was great.
WARNING: DO NOT STAY HERE UNLESS IT IS THE LAST RESORT.
1.0
Horrible experience! Mostly for homeless people to stay. Bad smell everywhere! Rooms are not cleaned. Pillows are 10 years old
1.0
One of the dirtiest hotels I have stayed in. Cigarette burns on the bed spread. The only place that charges a 50.00 deposite that gets reversedafter 5 days? Horrible
1.0
Dirty, noisy and over priced
4.0
The reception agent was very friendly. Property was clean however the rooms leave much to be desired. Very dim lighting, outdated, dusty and uncomfortable. Probably will not return.
1.0
Took forever to check in. Spent 6 hours trying to call the front desk before check in but no one would answer. The room was super dirty and creepy. It definitely feels like a "by the hour" kind of place. We slept on top of the comforter and got out of there as soon as possible.
2.0
No internet, no garbage can in room, sink wouldnt drain, electrical plug in not working, not very clean
1.0
Took too long.
1.0
Upon presenting my ID, the hotel acknowledged my reservation but said they had no room for me.
1.0
Arrived 9pm amd room not ready until 1030pm.
Floors sticky, no towels, no toilet paper, no blankets, broken sink and running toilet. Blankets not ready until 1130pm and never received.
People screaming until 2am. Elevator discusting. Entire property looked like it hadnt been cleaned in years. Red Roof corp will be hearing about this. I have stayed in over 1000 hotel rooms in 50 years and this was the worst in my life.
2.0
Run down. Outdated
FAQs
How much does this hotel cost compared to others in Des Moines?
The average price for a rental in Des Moines is R 2,755 per night. This rental is R 1,580 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at HomeTowne Studios By Red Roof Seattle - Kent\/ Des Moines. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is HomeTowne Studios By Red Roof Seattle - Kent\/ Des Moines pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at HomeTowne Studios By Red Roof Seattle - Kent\/ Des Moines?
We found 6 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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