The location of the house is not as stated on the map. We took over 1 hour to find the house even having spoken to the team, we arrived late in the evening and was dark. On the map stated the house is in the first block 1-5 south Street and across from the nursing home. This was also re-told when we spoke to one of the members of staff on the phone. THIS WAS NOT the case. the house was further down the road between no 32/34, 100 yards from the Italian restaurant. We had to stay the 1st evening not in the house and re-located to the travel lodge in durham. The team at host and stay had to find the correct location from the housekeeping team and inform us the following day. This has incurred further costs for us. So we hope that you will compensate us for the issue which was caused by incorrect details on your page.