The communication with the host was great. Jason was very prompt in providing instructions and answering our queries. However, the cleanliness of the property was not great. The floors were sticky and the sink was dirty. The coffee machine in the kitchen was also full of stains and not usable at all. Even the carpets along the stairs were also full of stains to an extent that we were not comfortable stepping on the floor barefoot. The property listing said we could sleep 10. However, the two pullout beds were shaky and the mattresses were very worn out. We also didn't have any clean sheets to use on the pullout beds. While Jason offered to help fix the bed, the mattresses were too worn out for our comfort. Since this was a last minute reservation, we were okay with adjusting with the conditions but we definitely expected better from a VRBO property