Terracaribe Hotel Boutique
About this hotel
Nestled in Cancun, this lovely hotel for R 658 per night is a great choice for your next break. Just 2 minutes from the ferry port for Isla Mujeres, this downtown Cancún hotel features a large outdoor pool with sun deck.
Amenities
Pool
Air conditioner
Internet / Wifi
Balcony / Patio
TV
Wheelchair accessible
Garden
Family friendly
Map of Cancun
Reviews
3.7/5.0
Good(2,102 Reviews)
100% verified reviews
8.0
El orden
Que no tuvieran servicio de restaurante
8.0
La limpieza en las instalaciones
3.0
Nada
Me combran de impuestos y no quisieron darme factura eso si se puede por esta estancia por favor me faciliten la fatura
7.0
El precio era barato, las camas eran comodas, el aire acondicionado era buena, estaba limpio
La ducha sale fria, nos quejamos y no resolvieron. No tienen toallas de mano. No hay ascensor. Poca informacion turistica en recepcion
1.0
Nada, horrible el baño y la habitación pésimo servicio atención de recepción horrible
Todo, el baño horrible habitación pequeña nada que ver con la descripción en booking
Horrible atención de las recepcionistas
10.0
Habitaciones, alberca
1.0
Close to the port.
Arrived late at night. The receptionist checked us in which was kind. However, our room was on the other side of the complex from the reception. There was tonnes of noise from neighbouring rooms in the middle of the night, shouting and blasting music.
7.0
location is great if you want to be near Ultramar Ferry
The strong perfume they use in the bathroom, the walls could be painted again
1.0
Nothing
The towels in the room had blood and I asked for a refund and it was not given so I checked out within the hour horrible service
8.0
The AC
There was no signal for the TV
7.0
Cleanliness and location
The front desk staff didn't knew English. They could use a lesson in customer service as well. No common kitchen or coffee maker in the room.
1.0
Nadaaa horrible
8.0
Nice, clean ,very calm. Good interior, nice staff
No luggage storage shortly before or shortly after stay. Arrived an hour early and couldn't go out for a walk but instead stayed with luggage in lobby.
3.0
location
It does not look like the pictures. There was a very loud noise all night and we could hardly sleep. The bathroom was very outdated.
2.0
Clean with good location
Don't like getting charged extra. The app I booked on clearly stated price for 2 people but they wanted more money to have a friend over for 1 hour since I booked it for one person.
Oh also the pool which was the biggest draw was under construction.....
3.0
The lady receptionists and the night male receptionist were helpful and tried their best to communicate with us and to accommodate us.
The surroundings of this hotel are very noisy! The traffic could be heard clearly in the room at ANY time of the day and night. On top of that certain guests would be incredibly inconsiderate by shouting (talking on their phone or with other people) at inappropriate hours(2, 3am), banging in the walls, volume up on the T.V. A delight at 2am when I'm trying to sleep. The 1st night our room was ground floor and I didn't sleep a wink! I went to the reception to ask to be moved. The day receptionist, a rude man who felt the need to correct our Spanish when he didn't even bother to communicate with us in any other language, (why do you allow international guests??) complained to the housekeeping lady in front of us that noise is not a reason to change rooms (we understand Spanish but can't speak properly). We have been moved, which helped a little. Then our new room had no water. Then the water came but it was cold.
5.0
Location
Attitude ,Advertise doesn't much criteria at all
6.0
close location to the ultramar ferry.
location
6.0
pool communal seating area were nice
no information, not able to speak Spanish it was hard to communicate or get info about anything
8.0
proximity to the ferry to Isla Mujeres
-
6.0
room was good - nice restaurants close by
staff didn’t respond, didn’t speak a word of English (I speak some Spanish though). asked her to make a phone call and after ignoring me she showed me her google translate asking for money to make one call in Mexico. I thought that was rude and not what I expect of a “4 star hotel”.
pool was closed for maintenance.
4.0
1. closeness to the port
2. one good employee (the man) who helped with arranging the taxi
3. comfortable beds
1. the hotel seems like a big scam - the amount of documents scanned for every single person staying in the rooms was unnecessary, obligatory and written nowhere (we basically had the choice of dangerous wandering in the night or blocking our documents when we came back home…)
2. the whole room smelt like chlorine, which seemed good and clean at first but the smell was extremely intense and stayed a long time
3. the toilet was marked as cleaned but it was far from clean, we even had a dead spider in it aside from other things which I will spare you from
6.0
I liked the building itself.
The rooms are spacious and very clean.
The staff is neither helpful nor very nice. They seem to be more concerned with themselves than with the guests.
In the room you can hear everything.
FAQs
How much does this hotel cost compared to others in Cancun?
The average price for a rental in Cancun is R 1,837 per night. This rental is R 1,179 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Terracaribe Hotel Boutique. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Terracaribe Hotel Boutique. Enjoy the water!
Is Terracaribe Hotel Boutique pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Terracaribe Hotel Boutique?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, balcony / patio, and tv.
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