Hotel Lucerne
About this hotel
Situated in Upper West Side, this attractive hotel for R 1,754 per night is a great option for your next trip. This hotel is 150 metres from the 79th street metro station and 325 metres from the Museum of Natural History. It features on-site spa services and free WiFi.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Upper West Side, NY
Reviews
4.3/5.0
Excellent(1,693 Reviews)
100% verified reviews
10.0
I loved everything about Hotel Lucerne. The location is amazing. There are convenient stores just across the streets. The hotel is so retro but so well maintained. Best of all it had a gym! We also had to request a fridge and it was free of charge.
The lifts were a little slow at peak hour but that's to be expected. The beds were a little bit soft too but got used to it quickly.
10.0
Locatie was top, bovendien erg schoon en personeel zeer vriendelijk!
Koelkastje op kamer was wellicht fijn geweest. Douchemuts scheurde kapot, een nieuwe was fijn geweest ( hebben overigens geen nieuwe gevraagd, maar gewoon een plastic zak gebruikt, maar was extra lief geweest als ze toch een nieuwe klaargelegd hadden ).
7.0
We love staying at the Lucerne and Nice Matin is exceptional.
Your charges for this Hotel are way overpriced. I could have stayed for 1/2 the price had I booked directly.
9.0
El hotel tiene una ubicación inmejorable: a un minuto andando de una estación de metro y a cinco de otra, lo que te permite estar en Times Square en 10 minutos
El personal es muy atento y amable.
Tuvimos un problema con la ducha y al momento nos lo solucionaron
Si vuelvo a NY sin duda volveré a este hotel
Todo nos gustó
5.0
I left after my 1st night stay , the parking was not accommodating.
I didn’t mind the fee but the affiliate IPark location was not helpful at all. They sent me away. The doorman of the hotel was kind enough to give me his parking spot in the street. He was Asian.
No Parking
8.0
El desayuno excelente
10.0
Staff location and cafe next door (Nice Matin) was amazing and there’s a fab deli across the block too - Amsterdam deli. Great place but quite a long walk or taxi from touristy areas if that’s what you are after
Nothing
9.0
Excellent breakfast.
Extra soap.
Firm mattressvwry
10.0
Cleanliness, location, accommodating and helpful staff.
Nothing.
8.0
Muy bien situado y muy cómodo
Un poco viejo y caro para lo que es
2.0
My room was not ready despite arriving at 9pm. The doormen were not at all helpful and there was a constant banging noise in the room. Overall a very disappointing stay.
10.0
Excellent, friendly staff. Great location for UWS. Good bus and subway service nearby. Many nice pubs and restaurants nearby as well.
Nice Matin restaurant adjoining was lovely.
One of our two beds was very noisy.
10.0
Very clean and near Central Park. Had a ‘village’ vibe to the area. The Nice Matin restaurant was very convenient and good for breakfast.
Nothing
10.0
从服务到设施都不错 对家庭出游很友好 很干净 地理位置好 很便利很安全
4.0
The location is very good, away from the noise of Times Square, a quiet street and close to the Natural History Museum, to good restaurants and the subway station. But it's very expensive for what they offer, regular bed and not so good bathroom.
The staff at reception are just regular, they're not cooperative at all. The worst thing was the wifi which didn't work, the connection dropped every 2 minutes and reception didn't take any steps to fix it. At checkout I asked for a taxi to the airport, was offered transportation from the hotel itself, more expensive than a taxi and the driver dropped me off at the wrong terminal at JFK, even though she knew the company I was traveling with. This caused me a lot of inconvenience, tension and time to get to the correct terminal, on my own. The hotel driver should have been more professional and used to airport terminals, especially at an airport as large as JFK.
10.0
Great location, excellent staff, very cordial.
No complaints.
10.0
My request for a certain room was honored. Thank you.
The television sets are confusing. It might be helpful to have a card of some sort left in the room near the TV explaining how to activate the TV set.
5.0
Breakfast at the local restaurant was perfect.
No concerns
7.0
Location
Tiny bathroom, no bathmat
10.0
Everything, check in and check out were seamless. We enjoyed the cable TV, just being able to relax and come and go when we pleased. The lucerne is so close to everything it's a perfect location.
10.0
Location was perfect for our plans. Convenient for travel & lovely neighborhood.
10.0
A great location in the Upper West Side. The 4 Star restaurant the “Nice Matin” was our go to for breakfast during our stay.
I can’t think of anything.
7.0
UWS location; Entrance foyer neat and area to sit comfortably if waiting for taxi/friends etc. Room well appointed, on the small side, clean and well maintained (Queen - disabled). Nice Martin restaurant - good service, variety on the menu. Easy walk to the Museum of Natural History and Central Park; on M7 bus route and crosstown M79 and a block from the subway.
Small room; AC variable during the night; room dark and little natural light
8.0
Great position near Central Park. Very helpful staff. I booked a twin room for my son and I, but ended up with a double. They were happy to move us to a better room the next day at no extra cost.
Very little
9.0
Old school charm
Nothing
9.0
location. rooms are well kept. Bathroom was nice. All very clean
no refrigerator
7.0
location
6.0
The location of the hotel is fantastic ! that is the best thing about it.
Staff were also very nice.
TV did not work (they did fix it the next day). No hot water! water was barely lukewarm at best.
No blackout shades.
Hotel is incredibly expensive given these issues.
9.0
Older style hotel, with a small but comfortable room and small bathroom. Great location - walking distance to lots of sights: central park, the Met, the Museum of Natural History etc. Close to subway. Also close to lots of great food and coffee - highly recommend the Black Lab cafe! Excellent value for money, given the location.
The airconditioning unit was very noisy
9.0
Location was terrific; building is gorgeous; loved the restaurant.
Bathroom was a bit small. Heat was very uneven. Too hot or too cold; hard to adjust.
FAQs
How much does this hotel cost compared to others in Upper West Side?
The average price for a rental in Upper West Side is R 4,543 per night. This rental is R 2,789 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Lucerne. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Lucerne pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Lucerne?
We found 8 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and tv.
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