Hilton New Orleans Airport
About this hotel
Situated in Kenner, this attractive hotel for R 1,326 per night is a great choice for your next trip. Ideally situated moments from New Orleans International Airport and a short drive to the city centre, this hotel offers state-of-the-art accommodations along with many exceptional amenities and free services.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Dishwasher
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Kenner, LA
Reviews
3.9/5.0
Good(435 Reviews)
100% verified reviews
7.0
Shuttle service
Comfortable beds
The room had two doubles not queens. No breakfast
4.0
Near the airport
Everything in the room was broken, the shower didn’t work and an engineer had to come up in the evening. Even then I had no hot water, it was too late to do anything about it
7.0
Good location next to airport. The airport shuttle worked well. The room was comfortable and we were able to book it at the last moment due to a flight cancellation. The breakfast was good
The shower was lukewarm...almost cold. The hotel did give us a rebate on our room charge as a result but really...a hot shower is a base expectation of a hotel! The original price of the room was quite steep.
7.0
Very close to drop off rental vehicle and airport
3.0
Location was close to the airport
Under construction and I was not notified prior. Paid for breakfast and did not get it. Paid 30 extra for cereal because there was no breakfast . Falling apart in areas that are not under construction. Staff were not apologetic for anything .
1.0
Location was great
Was under renovation, and thus looked messy and trashy. Not what we expected from 4 star hotel. Price should have reflected the state of hotel at the time of visit.
8.0
The hotel was convenient, clean, and affordable.
Complimentary to-go breakfast snacks (yogurt, granola bars, or apples/bananas) for very early travelers.
6.0
Airport shuttle and friendliness of staff
The breakfast buffet needs to be improved. There could be more room amenities for comfort
9.0
Catching a flight out of New Orleans to New York. Have stayed several times before. Staff friendly check was very smooth.
Room was clean and comfortable.
Pick up from the Airport could have been a little better. No big deal.
10.0
Bed was amazingly comfortable and food was good
I liked everything, staff friendly and courteous.
1.0
Disappointing
Disappointed
10.0
breakfast buffet
i liked everything
10.0
cleanliness
nothing
1.0
Location
The pool and hot tub was dirty. We were upset. When asked to use, we were told be over hour to use. We took vacuum to clean ourselves. The patio wasn't set up at all. The room was hot. Turned out the ac was broken. At 8pm with a child we had to call again and demand a room change. The ac vent fell off wall and dirt went in the air. And then there was an odar. So with no one coming to room. We demanded a room change. VERY UPSETTING. We should have got a discounted room or an upgrade. It was that bad. After a long trip with a child this isn't acceptable.
10.0
staff was friendly and very helpful. rooms weee large and clean, we felt very safe.
A little farther from the airport than we anticipated and not close to any dining options (except hotel bar/restaurant)
2.0
The guest next to us was having a sex party through the night. We arrived at 3am from a delayed flight and the neighbor was yelping and crying out for hours. Last I heard of him was at 6:30am. We missed the hotel breakfast and seeing the city that morning due to the invasion into our room.
9.0
convenient to airport
overpriced
8.0
close to airport with shuttle service
bathroom has peeling paint, price is high and the extra taxes made it even higher
8.0
Clean and comfortable room.
The bathtub spout leaked constantly. Someone had turned it off really tight so it was initially very difficult to turn on the water. Once we did, the water would not turn off again so it dripped all night. We had to use a towel in the tub to muffle the sound.
4.0
After checking in and going to the room, I started to unpack. I opened a drawer and I saw something moving in the dresser drawer. I immediate jumped back and then grabbed my phone. I took a picture. I said wha was that, my husband said it’s a roach. I went down to the front desk and showed the person at the desk the picture. He moved me to another room and told me to call him once I moved to the other room so he could deactivate the keys. I tried to call him and the phone did not work ( no dial tone or anything). I went back down to the front desk to give the staff person the keys. He said you could have called. I told him I tried to call but the phone in the room did not work. He said he would send someone up. The person came to get the phone but was not able to repair it. Every time we needed to communicate with anyone in the hotel, we had to go to the desk. The person who checked me in was very nice but that Roach in the drawer was to Much!!!
Clean rooms and make sure no pests ( roaches) are in the drawers or anywhere in the hotel. You’ lol need to exterminate frequently!!
1.0
closeness to airport
Charged $302.94 which was supposed to give us free breakfast and shuttle, but now I am being charged an additional $75 for no telling what. In addition to snacks and meals-. I never use Hilton again!
6.0
near the airport
we booked 2 rooms with 2 separate queen beds. we got 2 rooms with one king bed. after reaching out to the staff the next day they couldn’t do anything for us. we asked for the manager. of course he/she was not there but they left a note for the manager. he/she would definitely contact us. And as expected of we didn’t hear anything…..
4.0
The first van driver very nice but did not bring w/c assessable van but stayed with us until one was there
Than put our bags on that van
Showed other van driver how to use electric lift
2nd van driver did not help getting bags out or into hotel
No one available to help with bags and no cart to carry bags at door and no one knew where they were
FAQs
How much does this hotel cost compared to others in Kenner?
The average price for a rental in Kenner is R 1,707 per night. This rental is R 381 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton New Orleans Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton New Orleans Airport. Enjoy the water!
Is Hilton New Orleans Airport pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton New Orleans Airport?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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