DoubleTree by Hilton - Kamloops
About this hotel
Located in Kamloops, this charming hotel for R 1,032 per night is a great option for your next break. Featuring a seasonal outdoor swimming pool and an onsite restaurant, this Kamloops hotel offers rooms with free WiFi and a flat-screen cable TV. Mount Paul golf course is 5 minutes’ drive away.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Kamloops
Reviews
3.5/5.0
Average(422 Reviews)
100% verified reviews
3.0
I booked this hotel, DoubleTree, Kamloops from Booking.com for CAD$216.11 for 2 nights (Tax included). When I checked in, the staff handed over a check-in agreement to me. On the agreement, the rate was CAD$270 for 2 nights (Tax included). I discovered the problem and rejected the agreement. I had to argue with the staff and showed her my booking on the cell phone. She blamed Booking.com for not informing them the price charge. Then she corrected the rate to be CAD$216.11 for 2 nights.
On the day of check-out, their staff slipped a bill through our room door, a common Hilton practice. The bill charged us CAD$240.12 for 2 nights. I had to come down to the front desk to argue with them again. At the end, they changed the bill to be CAD$216.12. CAD$0.01 above my argeement with Booking.com
I have filed a compliant to Booking.com. about the overcharging practice. At the end, the hotel refund me CAD$0.01. However, until today, I have not received any apology from this hotel.
Is it the attitude of a hotel by Hilton that the hotel can charge whatever rate the hotel likes when the guests check-in or/and live in the hotel?
10.0
Incredibly friendly staff, quick but not rushed while we checked in. The warm cookie was absolutely delicious!
1.0
The heating control would not allow us to change temperature. We were told system was on sleep mode and could not be charged. They offered a fan but what good is that when room was too hot 22 c we ended up opening the window with out side temperature in the minus so mite as well been sleeping in a barn. Will not stay there again.
5.0
Carpets and Couches very dirty. Shower/ toilet area very tiny. Room was ok. We booked for 3 adults and breakfast is provided for 2 / room. Room was very humid , had to leave the windows open for fresh air n to cool down the rooms. Very disappointing for such a recognized name as HILTON..
5.0
Dog friendly and close to everything
Our room didn’t offer a bath tub
9.0
Do not like pets in a High quality hotel
Pets
7.0
I really like the location of the hotel as everything was an easy walking distance
I paid $330 for the night, and did not feel that the room was worth the money paid
8.0
The breakfast menu was torn paper … very tacky. Unprofessional for double tree or Hilton style. No fond of Indian food so rather disappointed
2.0
Staff was pleasant and thelocation was very good and why We chose this hotel in the first place.
Our room was filthy. Dust everywhere dirty shower, melted ice water from the last guests was left in the ice bucket. It makes you wonder if the sheets were even switched.
8.0
The front staff were very helpful.
Had a bad experience in the restaurant, didn’t feel good, had stomach pains. Our lunch wasn’t very good and we feel it was quite expensive for what we ate.
4.0
The facilities and amenities were very limited and I even went out and bought a new bathing suit only to find out everything closed for renovations
Update on ooking stating what was being doneand not available.
5.0
rooms very average.
8.0
The food in the restaurant was lovely Rooms good size.
The noise level. There were children and adults shouting and banging doors most of the evening. I phoned reception to make them aware of this, but nothing was done. Bad service on their part.
7.0
We chose the Hilton DoubleTree for its location & price point for our 1 night need.
The beds & pillows were super cozy.
The new ownership restaurant food was very delicious 😋
I think since the hotel is going through a renovation project at this time. It would be wise and highly recommended to upgrade & improve in each room, the coffee ☕️bar & makers. They are worn out & the coffee was less than satisfying because of it.
3.0
Parking sucked, Very small rooms, Reno’s were messy, loudest hallways I’ve ever experienced throughout the night.
2.0
There was no pool there was no hot tub. There was no sauna. The carpets in the hallway were all turned up. The baseboards were all turned up the elevator was a mess. The restaurant was very hard to understand anything on the menu but a hamburger bathrooms were very small will not pick Hilton again
The staff was very friendly and apologetic for the renovations.
1.0
Charged for water, no working ice machines in whole hotel, no vending machine on our floor (had to buy their ridiculously priced water,) they entered our room to install a new TV when we had ‘do not disturb’ sign on, under construction, workout room closed (I know the pool was seasonal,) wall were SO thin! We could hear our neighbours at all hours, elevators stunk like cigarettes, our fridge in our room was unplugged and ruined some oat milk we brought for making coffees. They are changing over management, so no one cares about complaints or making the stay acceptable.
6.0
Great location, comfortable room, and the restaurant had a delicious dinner menu
Lack of breakfast, and the pool, gym and hot tub was closed due to renovations
8.0
Cookies, opportunity for three beds and proximity to Sandman centre. Staff were very pleasant.
Bathroom was tight for a multi purpose room and recommend moving mirror outside bathroom where there is a plug in and more light. Having a sink in kitchen area would help a lot for a suite type room.
7.0
Good location to downtown. Short walk to the Sandman Center and to bars and restaurants.
No concerns
6.0
No hassle with having our dogs.
The outside of the property was filthy. No grounds keeping as there was litter sitting for at least two days in the planters out front of the lobby entrance, litter throughout the parking area. Shower in the room had mold in the corners.
9.0
it was quiet and close to where we needed to go
parking stalls are tight. no information or directory or anything in the room.
1.0
looks nice but no hot tub
no hot tub
9.0
comfortable and quiet
6.0
I liked that they allowed pets at the property however it is definitely not a pet friendly area. I liked the restaurant in the hotel it was great food with fantastic prices
the hotel room as well as property within and surrounding was very unclean. it’s evident there isn’t much upkeep put into the hotel especially on the second floor there are stains all over the carpet. our room appeared clean however the carpet was filthy and the room was tiny: there was about a 3-4 inch gap under the front door which made it less than private
FAQs
How much does this hotel cost compared to others in Kamloops?
The average price for a rental in Kamloops is R 1,726 per night. This rental is R 694 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at DoubleTree by Hilton - Kamloops. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at DoubleTree by Hilton - Kamloops. Enjoy the water!
Is DoubleTree by Hilton - Kamloops pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at DoubleTree by Hilton - Kamloops?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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