Holiday Inn & Suites Phoenix-Mesa-Chandler, an IHG Hotel
About this hotel
Located in Gilbert, this lovely hotel for R 1,279 per night is a fantastic option for your next vacation. This Mesa, Arizona hotel offers easy access to corporate offices and local attractions, including downtown Phoenix and features an on-site restaurant along with modern in-room amenities, such as wireless internet.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Map of Gilbert, AZ
Reviews
4.3/5.0
Excellent(206 Reviews)
100% verified reviews
10.0
Everything stayed there a few times
Everything was great
10.0
Friendly staff very comfortable
Not applicable
10.0
Clean new staff is very respectable and it was quiet great location
That they were in the middle of a remodel but still was enjoyable I'm very relaxing
10.0
The layout was great!
n/a
9.0
Is was convenient for the things I needed to do
There was a stain on my floor that wouldn’t come out
9.0
Quiet snd clean
6.0
Breakfast was very basic, some days only plastic plates and plastic knives and forks available.
Fresh bread and larger selection of healthy alternatives would have been nice.
9.0
Breakfast was good.
The jets didn't work on the hot tub
10.0
Great breakfast. Awesome staff.
9.0
I didn’t have the breakfast but I did order a burger later in the day , it was good
Wish there was a laundry on the bottom floor instead of having to go to the 2nd floor to do it
10.0
Hotel is in a great location, all staff were incredibly friendly and helpful. Clean room and facilities. Full use of the pool was a real bonus!
10.0
Room was good! Did not have option for breakfast free or discounted, But Erika gave vouchers when i mention it to her on thursday
8.0
The facility was close to the area we were going.
-I didn't like that you could not open the room door with the bathroom sliding door closed.
-Mattress was too soft.
-I didn't like that there were not walking resturants in the area.
-No free breakfast.
10.0
My family and myself really liked the pool and the check out time.
I didn't like that the property doesn't accept cash, even partial cash to pay for the room. That is my only gripe.
5.0
The staff was sweet , smiling, and helpful. The room itself was lovely. The pool area was beautiful and well kept.
Checking out at the front desk landed us a drama where the manager was vocally chewing out a desk clerk. That should NEVER happen in front of guests. I didn't think to take his name so that I could call him out publicly. It definitely left a bad impression of the hotel management. We won't be back.
Upon arrival to the room, we opened the drapes to let the light in. We were met with an ugly view of the filthy rooftop of a lower level. It was eye level and so large that the only other thing that was visible was sky and a glimpse of the freeway. I felt completely ripped off due to the high price that we paid that weekend. $339, and we had to keep the drapes pulled to shut out the ugly?
This room and others with the same disturbing view should have been offered at a steep discount. AND we should have been notified that we were booking a room that needed the drapes pulled all day long.
The "restaurant" should be called a free buffet if you want breakfast. Plastic utensils and paper plates in a serve yourself line hardly make a restaurant. We took one look and decided to go to a proper restaurant for breakfast.
It's a shame because the room itself was lovely with a wonderful bathroom. If you don't mind a darkened room all day long, you may like this room. Just know what you are getting into with room number 329.
We won't be back.
7.0
The room is comfy, the bed, pillows are great. Swimming pool is heated so it's not hard to jump in especially we've had a some rainy windy days here.
The reason we chosed the hotel was trying to recap old memories when my husband were a kid. Overall it's a really old hotel but still charging the same rate as other newer hotels. I'm sure it has been renovated a few times over 40 years(when my husband was a litle kid)but I guess if it still wants to charge the similar amount and really want to compete with others, it could be better(or cheaper). The one thing I think it's worth paying is their swimming pool (Jacuzzi is hot but broken-no jets/bubbles). Because this swimming pool was built long time ago without brand standard, it still kept the original shape which is huge. You don't find any other chain hotels now has this type of swimming pools anymore. That's actually the reason we picked this hotel(other than memory lane reason). We came for spring training- stayed 2 night 3 days and spent a lot of time by the swimming pool...that was great!
9.0
Rooms are large and comfortable and the beds were really comfy
Save your money don't pay the extra for the breakfast its not worth it with so many better options nearby but I do love you get the option ofopting out of the breakfast.
8.0
Location was right off the 60, so it was very easy to get on and off the freeway and into the property location quickly. Comfortable and quiet room during my stay. Friendly staff.
Breakfast wasn't the greatest and that was to be expected, but was good enough. Also, I paid a premium that week because of the super bowl weekend even though I wasn't there for that. I normally wouldn't have paid that price for that quality of a hotel.
1.0
was sick let them know did not refund my money
2.0
I thought the breakfast was pre-paid with our room. It was terrible and charged us $17 each.
It would’ve been better if you were made it clear that breakfast wasn’t included. On the website it said it was. Where? Why?
10.0
Clean room. Friendly staff. Location is terrific.
What's not to like? I can't think of one little thing.
1.0
the room is comfortable
front office clerk not showing professional and bad services.
8.0
property was fine
10.0
Everything
Need to put more than just one of those tiny trashcan. Maybe put one in the bathroom too.
FAQs
How much does this hotel cost compared to others in Gilbert?
The average price for a rental in Gilbert is R 3,049 per night. This rental is R 1,770 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn & Suites Phoenix-Mesa-Chandler, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn & Suites Phoenix-Mesa-Chandler, an IHG Hotel. Enjoy the water!
Is Holiday Inn & Suites Phoenix-Mesa-Chandler, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn & Suites Phoenix-Mesa-Chandler, an IHG Hotel?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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