Crowne Plaza Hotel Virginia Beach-Norfolk, an IHG Hotel
About this hotel
Situated in Chesapeake, this charming hotel for R 1,422 per night is a fantastic option for your next vacation. Minutes from Virginia Beach city centre and only a short drive from beautiful beaches, this hotel features an on-site restaurant along with spacious guestrooms offering free wireless internet access.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
Wheelchair accessible
Gym / Fitness Center
Map of Chesapeake, VA
Reviews
3.4/5.0
Average(582 Reviews)
100% verified reviews
5.0
Location
Construction disaster, no Wifi signal in the rooms, all ice machines down, dark and scarce parking. Nighttime receptionist very rude. Rooms filthy and leaking toilet and sink
2.0
Not too much, no one said it was under construction when I booked room. No ice machine, room service sucked bad. I won’t be bask, this was the second time and 2 years the hotel was under construction. Still looks the same nothing different that I seen. By wife getting away for her birthday was a terrible experience at this hotel. Never come back.
Not nothing
10.0
Customer service
6.0
Good location
Way overpriced for what we received.
6.0
Comfortable beds and linens, convenient location, spacious room, front desk attendant at night (Cay) was very pleasant, plenty of hot water and good water pressure, TV had lots of options, WIFI was strong, provided ear plugs due to construction
- Since I was traveling with kids I intentionally booked a room where breakfast was included. Only received 2 breakfast passes even though reservation was for 4. Was told I would have to pay 12.99 each for the kids (10 and 6) to eat at the buffet because they wont authorize more than 2 passes for the room. It was barely a buffet with only eggs, potatoes, bacon, sausage, fruit, oatmeal, and toast. Upon checkin we were given a menu with other breakfast options we could order for room service but then, when I asked the next morning, we were told it wasn't an option due to the hotel being at capacity. I was then told that the breakfast that was included in my room price wouldn't cover room service anyway.
- Indoor pool was not heated and the flooring around it was VERY slippery. Spotted a couple large cockroaches/water bugs down there.
- There was only 1 ice machine for the whole hotel and it ran out of ice on the second night.
- Furnishings in the room are very wobbly and falling apart.
- The walls are pretty thin. Neighbors were blasting music at 130 am on one side and the ones on the other side were talking loud enough that we could hear them.
5.0
I was given a menu for breakfast, but they only offered buffet items for room service which were horrible.
3.0
Staff was nice
There was construction going on. There wasn't much parking due to conex boxes all over the parking lot. The TV kept going out, very noisy. It was not worth almost $600 for 2 nights
4.0
The shower and towels were very dirty. The pull-out bed had lots of crumbs once unfolded and the bed was very dirty and smelt very funny (like pee). The sink was clogged up, so the water took forever to drain when washing your hands or your face and brushing your teeth.
4.0
The location was okay, close to the interstate and rather close to VB.
Basically everything. The hotel is being redecorated but charges a full price with poor quality. Furniture was broken or malfunctioning, breakfast was very limited (not only due to delivery problems), roomcleaning was simply not done, even after asking and the lobby was sort of "dead". In the last couple of years I have never experienced a hotel which was so bad on value for the money. An absolute disgrase. For the same amount of money much better hotels available and closer to VB.
10.0
The staff was excellent, very friendly and very welcome
well, honestly, my room could’ve been a little bit cleaner wrong. The bathroom was horrible. The showerhead was falling out of the wall. It just needs a lot of work.
5.0
Comfortable bed a little outdated but clean
They are renovating the rooms to more modern times so that's a plus
The toilet was messed up, and they sent someone quick, but it didn't fix the issue. I asked for a king bed for me and my girl, but I ended with a double, which was disappointing. I thought breakfast was included, but they told me I had to pay for it
6.0
Good that they are doing renovations. Property just needs to be updated!
9.0
location
no wake-up call
9.0
location
nothing…
10.0
I liked being on the bottom floor dinner and breakfast was great we enjoyed ourselves. And you don't allow pets that's the greatest thing ever.
Nothing everything was perfect
10.0
everything
nothing
10.0
Barry was so helpful on both nightsthat he was there. When we had no hot water in my handicapped room he found us another one right next door that did have hot water and helped us move onto the room. Well above what he needed to do.
Coming back on Christmas morning and notbeing able to get in my room because a pipe burst in the main lobby. Not being able to have breakfast on the morning we were leaving because of the burst pipe which had been fixed.
8.0
The area was good.
I did not like that I called prior to our arriving asking for a early check-in being that we had a 4-Hour drive to Virginia from Maryland. On the telephone they were telling me they couldn't guarantee it. I have been to so many hotels and I know they always have rooms clean. They just want you to check in when they I want you to check in at the designated time. They should really take into consideration that some people are older and after having a long ride, you are ready to get into your room freshen up and relax and take your medications. 4 pm is a late check-in and they surely want you out by 11am. Not 1 person was at breakfast. I imagine it's expensive. The hotel looks very nice from the outside and when you walk in it is gorgeous. However they need to do some work on the inside. The bathrooms are very small the toilet is almost inside the bathtub. And they need to renovate the doors need repair and walls are all damaged.
10.0
I loved the rooms and how spacious they were and it was no confusion at any point. everything was nice and smooth
7.0
location
they charge for breakfast like it was very special but just the same as another cheaper hotels, days inn have better breakfast for free
9.0
Cleanliness
No breakfast
9.0
staff was friendly
breakfast included with stay
10.0
It was my first day and i felt like all the staff were my friends and family, a genuine meaningful feeling they care about you.
The time restraints, should be a more night social common area but
8.0
I enjoyed the food. Whoever did the cooking was phenomenal!!! The check in process was smooth and the young woman who checked us in was Great!
The waitress was rude and complained about her working hours. She told a couple that she wished the didn't sit down because she wasn't going to get a tip for them choosing the to go option.
FAQs
How much does this hotel cost compared to others in Chesapeake?
The average price for a rental in Chesapeake is R 2,180 per night. This rental is R 758 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Crowne Plaza Hotel Virginia Beach-Norfolk, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Crowne Plaza Hotel Virginia Beach-Norfolk, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crowne Plaza Hotel Virginia Beach-Norfolk, an IHG Hotel?
We found 6 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and wheelchair accessible.
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