Holiday Inn Des Moines-Downtown-Mercy Campus, an IHG Hotel
About this hotel
Nestled in Des Moines, this lovely hotel for R 1,702 per night is a fantastic choice for your next vacation. Steps from the Wells Fargo Arena and the Mercy Medical Center, this hotel in central Des Moines, Iowa offers free shuttle service to the airport and local area attractions.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Map of Des Moines, IA
Reviews
3.5/5.0
Average(237 Reviews)
100% verified reviews
10.0
Clean, comfortable, easy check in and the staff were amazing
9.0
The bed was exceptional. Very comfortable.
3.0
The location is nice and having a shuttle available was great.
Our room was so warm, the air didn't work. Nor did the TV. The front desk staff were pretty short with me when trying to figure out an issue with the booking.
1.0
Nothing
Everything
5.0
location
cooling system venting pretty dirty
7.0
Very convenient for hospital guests. The emoyees in the restaurant were very nice.
Room was right by the highway. Lots of traffic noise. The air conditioner was loud and blowed on the person in the bed. You can't move the vent. Two of the three days we were there, the coffee pots in the lobby were empty. We had to go to the restaurant to get coffee. There are no signs up to show your way to the gym or pool.
10.0
Excellent customer service, cleanliness of the room and entire hotel building, and location
No breakfast or lunch at this nice hotel
7.0
So expense for only night and without breakfast there is better options surroundings
9.0
kind staff, very clean
the parking area is cramped and not enough spaces open at night
8.0
Very nice place very clean nice rooms
Staff was rude when asked a question, in the morning there was no coffee down there in the lobby something was said to the gentleman behind the desk about it by another guest and he said that wasn't his problem. I was supposed to get free breakfast coupons that I did not get when I checked in when I asked about it I was told that it wasn't his mistake.
9.0
Close to the Hy-Vee center. Rooms were clean . Staff was awsome
Parking was bad. We had to park in the garage. When we left in the morning our vehicle has concrete dust and small pieces all over the hood and roof from the ceiling of the garage. This was very concerning. They need to redo the structure.
7.0
I really liked the location--it was close to everywhere I needed to go. I also thought the room was cleaned to an appropriate standard.
Breakfast should be included, period. The breakfast offered is akin to any other hotel that serves breakfast. It would have also been nice if the hotel had a little store to buy personal items, toiletries and snacks. Lastly, while the rooms are clean and will suffice, a renovation would improve the overall quality and experience.
9.0
great location. great staff.
8.0
All the staff was good Especially our shuttle driver that took us to The Lion King on April 1st
3.0
Phone did not work. Tissue dispenser was empty. No bar / restaurant on Monday (was not mentioned on website). Breakfast was not free.
6.0
staff are friendly and rooms were clean
it was an older building that was over priced for the stay, and the breakfast was supposed to be included, but I was charged anyway
3.0
Room was hot and we didn’t have control over thermostat.
3.0
location
we were able to turn the ac on and our room was extremely hot. there was a sign that wouldn’t allow ac to be on in winter months and heat couldn’t be on during summer months. I get maybe it helps saves them money but if I’m paying that much for a room I don’t want to be sweating all night and would like to have the option to make my room a little cooler
8.0
right off Highway
next to hospital - helicopter noise all night
6.0
Bed was really broken down and uncomfortable.
9.0
Room was clean and ready before I arrived.
Only stayed one night so couldn't really say
FAQs
How much does this hotel cost compared to others in Des Moines?
The average price for a rental in Des Moines is R 2,046 per night. This rental is R 344 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Des Moines-Downtown-Mercy Campus, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Des Moines-Downtown-Mercy Campus, an IHG Hotel. Enjoy the water!
Is Holiday Inn Des Moines-Downtown-Mercy Campus, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Des Moines-Downtown-Mercy Campus, an IHG Hotel?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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