Too much noise from the room above and noisy children/family in the hallway at 11pm.

Location and bed comfort

Na

Breakfast was delicious. We got there right at the end of service, but everything was still hot and ready for us. The people were so nice and room was as expected!

The elevator was out of service as we were going to check out. We were on 2nd floor. My mom is handicapped so I freaked out about that. BUT when I explained, the staff quickly went in to action to have maintenance assist and we were able to safely elevator down to the lobby.

The staff was very nice. I really think they did the best they could.

It was outdated and a bit rough looking. Plus there was this weird ozone smell.

good location

easy access to highway and good parking

Room was nonsmoking but smelled like old cigarette smoke. Breakfast area was too small and crowded to get into

best bed and pillow in three weeks of travel!

low water pressure—perhaps because hotel was sold out? also,entrance to I65 north is closed which complicates return to road.

clean

nothing

The staff was very friendly. Breakfast was great. The girl was relaxing

Below what have experienced before at Hampton

Quality and area

Location was good. Staff was friendly and helpful. Facilities were clean.

Bathtub had a strange bottom was hard to shower in.

I reserved a handicap accessible king size room. Because we arrived late, with prior notification, our room was given away and we received a normal king size room. My husband needed to move furniture in order to get my wheelchair in the room. Not very convenient! Did receive some $ compensation.

I assumed that Hampton would be extra nice but not so. Very nice pool

Bathroom had trash from previous customer. Dingy smelling.

Close to restaurants and our planned activities. Beds were comfortable, clean. The room smelled clean and wasn’t overtly dirty (bathroom could use a deep clean along the corners but overall wasn’t dirty). Management was one of the nicest I’ve experienced at a hotel, we had an issue with the floor we were on and she quickly moved our room for us. Pool was open and fair, my kids enjoyed it.

While the hotel is a non-smoking hotel and I was told guests smoking would be fined, the hallways smelled of smoke. The 3rd floor reeked of pot and cigarette smoke, which is why we asked to be moved. It was disgusting. The 2nd floor smelled much better and you didn’t feel like you were walking through 2nd hand smoke, but there was nothing clean smelling about the halls. (The rooms themselves were a nice reprieve from the halls and smelled great. I am super sensitive to scents and smoke gives me a migraine so I was pleased to find the rooms and bedding smelled clean)