Hotel Iron Mountain Inn & Suites - Stay Express Collection
About this hotel
Situated in Iron Mountain, Michigan, 5 miles from Pine Mountain Ski Resort, this hotel offers a fitness center which is located on site. Free high speed Wi-Fi is included in all guest rooms.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Iron Mountain, MI
Hotel in Iron Mountain, MI
Reasons to book
Free cancellationFull refund if you change your mind
Great for pets
Includes essentialsPool, Pets allowed, Kitchen / Kitchenette and more
RRRR
Reviews
3.4/5.0
Average(124 Reviews)
100% verified reviews
5.0
Breakfast was meager; atmosphere totally unwelcoming. Plastic cups by the sink to get water, white bread only, baked goods, 2 kinds of cereal, waffle maker broken
7.0
The room was spacious. The location was good after a long day's drive.
The pool was closed. The waffle makers weren't available.
1.0
dirty and unsafe
dirty
8.0
New carpet. Clean.
Not enough towels. Only 3 pillows.
8.0
There was a strange noise that occurred when the baseboard heating went off and on. Should have mentioned it to management. Super nice owners!
2.0
The room was close to the exit
The pool and hot tub were closed and it was the whole reason we picked the place.
5.0
Was cozy and warm, staff was very nice.
Tv cable channels didn't come in, so had to watch movies on our phone
5.0
The front desk attendant was great.
The rooms need some maintenance done on them. Hole in the corner of wall .fire alarm was hanging down by wires.
6.0
No coffee in the room
10.0
N/a
N/A
5.0
I didn’t see any breakfast.
The smell.
8.0
nice location
charged more than the price you quoted
1.0
The beds and pillows were comfortable.
I made a reservation online for a king size handicap access room. Upon check in, the room we reserved online was not available. So we were given an alternate room UPSTAIRS, without handicap access. The lady at the desk was very rude to us. She took a phone call while checking us in and was rude to the caller as well. So I knew then it wasnt just us. I provided her my card and Drivers license as requested. She told me I would still be charged the same price as I was quoted online regardless of being given a cheaper room. There was a major language barrier. She became very frustrated that I couldnt hear or understand her and went and got a man to assist. I told him exactly what had happened and explained I had provided all of my information and gave her my cards. I said I cant figure out what the problem is. He said "you interrupted our dinner is what the problem is". The hallway carpets are covered in animal hair and have a bad odor. Our carpet in our room had not been vacuumed. The microwave had spills inside. We had about 1/4 of a roll of toilet paper to use. The window was covered in thick dust. There was no breakfast or coffee as advertised.
1.0
What breakfast. Raw cinnamon doughnuts?
Cleanliness of room poor, lack of smoke detector in unit, missing lock on window, faulty shower control, broken clothes hooks in bathroom, quilt with strong odor, very uncomfortable bed
5.0
Breakfast crappy.
Breakfast, and outside doors to be able to get into your room.
4.0
Coffee and mini muffins is not a breakfast.
Light was out in the shower area. They came and changed a bulb but it still didn't work. I booked 2 rooms with a microwave and a refrigerator. One room had a refrigerator and the other a microwave.
1.0
Nothing
When we arrived the outside of the building was dirty, beer cans and trash and a shutter hanging of one of the windows.
We went inside and there was no one at the desk, we tried the phone and again there was no response.
We waited about 15 min and when still no one arrived we left.
We came back in about 1/2 hour and still no one!
We wrote a note and placed it on the desk. (we took a photo)
We also have photo's of the outside trash.
This was not only unbelievable but totally unacceptable!
I/ we want a refund and will be contacting Wyndham if this doesn't happen.
I can't imagine that they would want their name attached to such a disaster of a lodging facility.
Barbara Herbst
10.0
Really clean nice people
Nothing
3.0
No breakfast no fruit no juice just tiny muffins
Air conditioning could have worked, handicapped room should have had a bath chair or built in seat, ran out of soap and shampoo for us on our third day, didn’t have garbage bags in the garbage by day three. Garbages out side we’re full and over flowing by day two
8.0
The rate was great. Also enjoyed the staff...very friendly. Also prayed with/for us after setting us up with our rooms. 🙏🏽👍🏽🙂
2.0
Mix up on our reservations, check in was horrible, was told to not use the 2nd bed, would not stay again.
2.0
Convenient
Cleanliness was very poor. There floor had several pieces of garbage and food so had not been vacuumed before hand.
No breakfast or anything to drink as advertised.
Definitely would not recommend this hotel.
5.0
room was not clean
FAQs
How much does this hotel cost compared to others in Iron Mountain?
The average price for a rental in Iron Mountain is R 2,320 per night. This rental is R 767 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Iron Mountain Inn & Suites - Stay Express Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Iron Mountain Inn & Suites - Stay Express Collection. Enjoy the water!
Is Hotel Iron Mountain Inn & Suites - Stay Express Collection pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Iron Mountain Inn & Suites - Stay Express Collection?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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