Hotel Thea Tacoma, Ascend Hotel Collection
About this hotel
Situated in Tacoma, this charming hotel for R 1,209 per night is a great option for your next trip. Located 6 miles away from Tacoma Convention & Trade Center, Hotel Thea features an indoor pool, hot tub and steam room. It serves a daily continental breakfast and offers rooms with free WiFi.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Tacoma, WA
Reviews
3.1/5.0
Average(764 Reviews)
100% verified reviews
1.0
Well on top of paying for the room through you guys already they also charged me again for the entire rate like I hadn't paid for it through you at all and then charge to the second time on my car on top of that and then ran it for 200 more dollars on top of that also they came to my door on the second day there partially through this stay that I paid for four times and told us to leave they were going to call the police for no reason at all with no refund or explanation or compensation for lost money I will be taking this this business to court and not letting this go unanswered
They fraudulently charged my card over and over again
1.0
Absolutely nothing!
The staff was rude, they overbooked, the hotel was filthy, from the minute you walked in all the way to your room. All carpets were stained. Garbage overflowing. None of the outside doors locked, so anyone could come in, which in Tacoma is an issue due to the amount of homeless in the area. The room was disgusting! Bugs! Bedding was stained! Looks like someone died in there by the huge red stain on the carpet! There was no other hotel available to go to at such short notice. My key card stopped working on the 2nd day and I had to walk down to the front desk 4 times from the 3rd floor, because the elevator was broken.
1.0
Nothing
Made the reservation in February!! Got to the hotel 10pm, tired after long drive, they DID NOT have a room for us. I had even called the week before out trip to confirm. Simply overbooked and didn't let us know. We had to find something ourselves.
1.0
Absolutely nothing!
The staff at the front desk. Definitely doing some kind of drugs.
1.0
Nothing our room was not ready for check in and had to wait 2 hours to actually get into our room
Nothing our room was not ready for check in and had to wait 2 hours to actually get into our room
1.0
Easy access to the freeway. Day staff was nice and professional.
Our hotel room smelled of dog pee and cigarette smoke. There was blue wax and other smears of things thought the room. The evening staff was very unprofessional and rude. They did not have enough supplies such as towels or breakfast items to support the hotels needs.
7.0
interior, modern design
breakfast was weak, staff did not refresh cutlery and food on time.
1.0
Nothing by far the worst hotel I have ever stayed!
It smelled horrible like cigarettes everywhere! There were homeless people everywhere inside and outside of the hotel!
They had rap music blaring in the lobby.
5.0
easy access to the highway
the cleaning lady did not change the sheets and put toilet paper in the restroom
7.0
The location
Staff kept my deposit and did not return it
9.0
Pool hot tub breakfast nice rooms
1.0
Not applicable
We reserved a room for 2 nights. We only stay I night because I found 2 of the towels had hairs and the sink didn't have cold water. My kids couldn't get inside the pool because the swimming pool was very dirty with hairs. I won't recommend to no one this hotel. I was very 😡. We couldn't get are money back.
7.0
This hotel was very pleasant. Room was spacious and comfortable, had a small side area with a kitchenette and was exactly what we needed. The hotel itself was quiet overall (there were some noisy guests but they checked out after a few days)
Small things like, the room did have some damage (a hole in the bathroom door and carpet stains) that we made sure they knew we weren't responsible for. There's no closet space in the studio/suite, so nowhere to hang anything. Lamps were unplugged and the phone didn't work. And though the staff was helpful, they weren't overly "hotel friendly" and many were on their personal cell phones.
7.0
Easy access
Lots of noise from outside
6.0
Location
I was promised a 24 hr pool but they shut it down and the spa was cold
5.0
Staff very friendly
There were no wastebaskets in the room and coffee maker did not work.
7.0
In door swimming pool, the breakfast was the best I've had in a while at a hotel. The staff was great & gave extra things when I asked.
Nothing
2.0
Hotel was close to the venue we needed to go to.
I’m disappointed in our stay here. Check in time was 3pm we got there at 3:15p and they said room wasn’t ready and to come back in 30min. When we got there it still wasn’t ready (it was ready 2hours later). Staff at our room said “Oh! your room is nowhere near ready!(very unprofessional). They blamed the fact that it was busy (sounds like they don’t usually get many people staying at this hotel) Towels were stained and floors not clean. When we voiced our concerns we were told to call on Monday because there’s no manager on premises. We’ve called and that’s all they keep telling us. To “call back tomorrow cause there’s no manager on premises”
6.0
Large room. Everything worked. Good location to restaurants.
Desk staff was not personable upon check-in. Homeless sleeping in stairwell yet was confronted impolitely by a man wearing a stocking cap saying security at breakfast area asking if I was a guest. I replied yes. He started raving about the political environment. Very unprofessional staff. Breakfast unstocked. Room door looked as if someone had tried to break in at one time and not repaired. Roach seen in bathroom.
1.0
Weird people coming into hotel, checked me out before I checked out, couldn't even give me a receipt or find me in the system, hopefully I get my 100 dollars back, for the essentials deposit.tried to charge me again for the room
Horrible
1.0
They tried to steal eight hundred dollars out of my bank account which I have had to close and the staff didn't seem to care to help or do anything about it
1.0
Nothing
The staff were awful. The male staff members sexually harassed myself and my daughter-in-law. Every time they saw us. One male staff member offered me to smoke marijuana with him outside where his marijuana pipe was sitting on the window ledge. He pointed at the pipe and said want to take a hit? I said no thanks I don’t smoke that stuff.
The room was filthy, my daughter-in-law had to wipe down everything as it was covered in dust and oils. There was something crusty and sticky on the blankets. It looked like melted plastic or something? After 24 hours of staying in the room, we found roaches. after a few days staying there, the upstairs flooded above us and it all came pouring down onto the first floor into the hallways. A homeless person who staff has told me has entered the building many times without their knowledge, went upstairs and intentionally flooded the second floor. they say they are taking measures to try and stop him from getting inside in the near future. Yeah I don’t believe them..
The safety doors that are supposed to be locked at night. People can just walk right in them.
The carpets on the first floor stayed wet until the day we checked out. They had a fan on the floors for about three hours and then turned it off because they didn’t want to use a bunch of electricity trying to dry the carpet. Well, all I can say is enjoy the mold folks!
when this flooding happened it took out the Wi-Fi. We no longer had Wi-Fi for the mini days we were there and I believe we were there two weeks? So we went about a week without Wi-Fi yet we were not given any kind of discount whatsoever. We also could not get continental breakfast, because of this issue. I don’t know how it affected bringing some muffins and orange juice out to the dining room but whatever. Oh, and the whole time that we were there, they never had butter for the waffles. They just kept telling me they were out sorry. Wow.
8.0
The room was big and comfortable. The staff was very nice
Nothing
1.0
Bed were nice. Staff kind.
Pee in the elevator. Heat did not work in room. Bad area of town.
9.0
check in easy. clean. right off freeway.
closed breakfast early one day.
5.0
Card wasn't working after 1st night constantly have to get key reprogrammed. Staff don't have access to let you in pool. And there was a fire so I had to evacuate in the morning stood outside for two hours
FAQs
How much does this hotel cost compared to others in Tacoma?
The average price for a rental in Tacoma is R 2,553 per night. This rental is R 1,344 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Thea Tacoma, Ascend Hotel Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Thea Tacoma, Ascend Hotel Collection. Enjoy the water!
Is Hotel Thea Tacoma, Ascend Hotel Collection pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Thea Tacoma, Ascend Hotel Collection?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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