Hilton Garden Inn Exton-West Chester
About this hotel
Featuring an indoor pool and a fitness centre, this Exton, Pennsylvania hotel is located across the street from the Eagleview Corporate Center. Wi-Fi is provided free of charge.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Fireplace
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Chester Springs, PA
Hotel in Chester Springs, PA
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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Reviews
3.9/5.0
Good(94 Reviews)
100% verified reviews9.0
早餐还不错，有个前台服务员服务很好
没有
4.0
Breakfast was good. Hotel was clean.
Front desk staff was not very friendly. We had a 2 night stay and were not notified that the room would not be cleaned. We were out of the hotel for most of the day, when we returned later in the afternoon we noticed that our room was not cleaned. We informed the front desk and were told it would be cleaned. We returned 2 hours later and it still was not cleaned. Finally, a different person at the front desk informed us that ever since covid, the hotel does not routinely clean the rooms and provide new towels. We were not informed of this at check in. This was very frustrating. Finally they sent us clean towels.
8.0
surprisingly quiet given close-to-interstate location. well taken care of. excellent breakfast
maybe it's too much to ask for a Hilton Garden Inn, but there was no one doing the kind of things that the bell captains of old used to do-- knowing the area, restaurant recommendations, etc. Post-covid, 3-star hotels are now all charging 4-star or 5-star rates, but not upping their service level accordingly.
7.0
Great hotel, apart from getting the bill! See below.
Appear to have been overcharged. No final bill received, requested in person and then subsequently through multiple booking.com chat messages with zero response. Booking.com should make things easier, I do not want to make international phone calls to fix things. If you are on booking.com you should respond to booking.com messages.
Update: Eventually sorted after a few weeks.
8.0
Loved the night front desk and bar and grill staff they were great. Nice location. Nice size room. Breakfast was good. The gym is very well equipped.
The floors in the elevator were messy. And the tables in the eating area needed better cleaning. Also, the room had a little bit of an old smell.
9.0
We loved the location it was close to where we were visiting. The man named John at the front desk went above and beyond to make us feel welcome. He was very kind and welcoming. The pool & spa was nice as well.
Saw two men go from sweaty fitness center into pool. Ew!
6.0
Clean
Front desk staff unhelpful - only stayed here because of a wedding nearby - can’t walk to anything - no free breakfast - unknown why people stay here , it’s in the middle of the freeway system
10.0
The lady who checked us in was amazing. she was friendly as soon as we walked in.
7.0
Convenience
tv did not work
9.0
The are was very nice
1st time visiting that area
The price was expensive for a weekend
10.0
location, clean, comfortable
we stay here every year for tournament.
blond desk lady wasn’t friendliest.
3.0
front desk staff October 4th morning
8.0
very nice
Breakfast was expensive . Not $1 as Advertised
10.0
Breakfast was nice
???
8.0
all ok
I asked for an invoice, and they said it was charged through Booking.com., so not there responsibility. when I received my credit card charge it was direct from the hotel, so I rang them to request an official hotel receipt, and they again said it was not possible. When I checked my booking in booking.com, it correctly stated the hotel will invoice directly. Is this the only hotel in the world that cannot issue an invoice? I have not had a problem at any other Hilton or other company.
10.0
Breakfast was good with many option to choose. Fresh fruits, juice, bread and a menu to be prepared to you.
7.0
Clean
To costly and phone didn't work properly and smoke alarm kept beeping
8.0
Clean room
Staff need to smile more
6.0
Very loud wedding party woke me up late at night and continued for some time. Front desk said next day I should have called to be moved… at 2 am with a sleeping child. 🙄
FAQs
How much does this hotel cost compared to others in Chester Springs?
The average price for a rental in Chester Springs is R 4,402 per night. This rental is R 2,450 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Exton-West Chester. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Exton-West Chester. Enjoy the water!
Is Hilton Garden Inn Exton-West Chester pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Exton-West Chester?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, fireplace, and parking.
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