Candlewood Suites Richmond - West Broad, an IHG Hotel
About this hotel
Situated in Three Chopt, this attractive hotel for R 1,192 per night is a great option for your next vacation. Candlewood Suites Richmond - West Broad, an IHG Hotel features a fitness centre, garden, a shared lounge and restaurant in Richmond. This 3-star hotel offers a 24-hour front desk, a business centre and free WiFi.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
Balcony / Patio
Dishwasher
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Map of Three Chopt, VA
Reviews
3.9/5.0
Good(374 Reviews)
100% verified reviews
6.0
I didn’t eat there.
Roaches in kitchen and countertop. One small roach came home with me. Found it crushed in my computer bag.
4.0
The staff was kind. There was a mix up with the type of room we booked vs. what they gave us. They fixed it immediately.
The halls and room smelled like old marinara. The halls were filled with noisey people into the early hours of the morning. The people above us never went to sleep and you could hear them dragging the chairs across the floor all night. Neither myself or my colleague slept. We woke up as early as we could and checked out.
9.0
My room was very spacious and comfortable. I appreciated that the room came with dishes
The thermostat in the bedroom did not work. I would have appreciated having bottles of water in the room upon arrival instead of having to go downstairs and buy them
8.0
The size of the room was amazing for the price would def stay again
Nothing noted
2.0
The kitchen and living room
No bathtub
I seen a roach in the bathroom
The deposit was not mentioned
Wasn’t honored an early check in
Hallways smelled horrible
7.0
They were unable to handle the fact that I paid for two rooms via booking.com. I had to charge the second room again on my credit card to get into the room. Reception promised that they would cancel the charge once their system was able to provide the room and key. They did not. The charge was not removed from my credit card bill despite two additional appeals. I had to challenge the charge directly with my credit card company.
9.0
Need to find a way of having a small continental breakfast for your custome
Serving breakfast
7.0
Location
When you had issues with your room ie appliances,tv,etc.the staff didn’t seem to be very interested with your concern
10.0
Location was perfect.
9.0
The entire facility was clean and was very relaxing. The room was outstanding, especially for the cost, and even though I was only staying one night, it would be great for a longer stay. I would highly recommend staying here whether its for business or pleasure.
7.0
Location
Front desk staff not friendly at all. Hot water didn’t work in shower coffee machine in lobby didn’t work
1.0
The room was absolutely filthy. There was a dog toy and other toys left behind. The air conditioning smelled like vomit. The kitchen was covered in salt. The floor of the shower was brown from dirt. There was a lot of hair on the sheets and a white substance splattered on the bed skirt. As you walk in the room there was a pink splatter on the wall. It was by far the dirtiest room I’ve ever stayed in.
10.0
The room was clean I love the look of the room. I appreciate the extra little things that made room feel like a little apartment.
Everything was good.
7.0
The kitchen
Not much to watch on tv
9.0
the size of the room was amazing, cleaned and perfect location
The fact that no one came up to collect kitchen and bathroom trash bags for all 3nights spent.
2.0
Room size
3/11/23 Was given key to occupied room.initially. then returned to get another key for another room. Room and hallway was engulfed in Marijuana smoke. Burning eyes and throat for hours. Staff just sprayed.hallway! In Richmond every weekend for Church sadly Will not stay again at Candlewood!
8.0
The location was very convenient.
I had an unexpected extremely high holding fee charge . I did my reservations through booking.com, I’m used to maybe a $50 holding fee charge when checking in for security reasons if anything happens to the room , however their charge was a fee of $200, just about the same price of getting the room , only that particular location. When making reservations, you don’t expect to have to have a charge at all or for an amount like that . In which I couldn’t cover it , so I had to get it from a family member or they wouldn’t have allowed me to even stay even when I had reservations. A big disappointment and inconvenience all in one .
10.0
I liked the Kitchenette and all it's supplies, Hotel itself & Location.
Everything was perfect.
6.0
Nice clean spacious room. Cute mini kitchen. Had everything you need to cook a nice meal.
Staff was very kind.
Short staffed. (I understand thats just how it is.) TV wouldn't connect to internet my whole stay. ( 3 days)They didnt know how to fix it.
No Netflix. No Hulu. No HBO.
No youtube. Did have some channels have a few channels. Made being in the room boring.
8.0
love the room lay out. Bedroom w tv & separate LR w tv
great location
nice hotel
my bed fitted sheet was pilled all over on top. had to throw a top sheet over it.
no breakfast next morning
FAQs
How much does this hotel cost compared to others in Three Chopt?
The average price for a rental in Three Chopt is R 2,002 per night. This rental is R 810 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Candlewood Suites Richmond - West Broad, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Candlewood Suites Richmond - West Broad, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Candlewood Suites Richmond - West Broad, an IHG Hotel?
We found 13 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and fireplace.
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