Homewood Suites by Hilton Chicago Downtown West Loop

Homewood Suites by Hilton Chicago Downtown West Loop Hotel in West Loop

About this hotel

Located in West Loop, this lovely hotel for R 1,845 per night is a fantastic choice for your next vacation. This all-suites hotel is located in the city’s West Loop neighborhood in downtown Chicago and offers free hot breakfast and free WiFi.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Dishwasher

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of West Loop, IL

Nearby attractions

Museum of Science and Industry, Chicago

7.14 miles

Homewood Suites by Hilton Chicago Downtown West Loop

4.4

Excellent(518 Reviews)

Hotel in West Loop, IL

3-Star Hotel

Reasons to book

Great for pets

Includes essentialsPool, Pets allowed, Kitchen / Kitchenette and more

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About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Dishwasher

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of West Loop, IL

Nearby attractions

Museum of Science and Industry, Chicago

7.14 miles

Reviews

4.4/5.0

Excellent(518 Reviews)

100% verified reviews

8.0

May 2024

Great hotel and location

Very big room. And very comfortable. Great location. Very close to the river walk. Lovely and quiet hotel and location.

Breakfast was ok.

9.0

Apr 2024

Muy cómoda y agradable

Muy cómoda la cama, hicieron la limpieza todos los días. El hotel muy limpio, muy cerca del centro, a tres paradas del metro. Hay una estación muy cerca y muchas opciones de autobus. Muy buen hotel en relación con el precio. Lo recomiendo.

El desayuno está bien, aunque falta un poco de variedad.

9.0

Apr 2024

Super fun stay!

Great location - Staff were wonderful

…

10.0

Apr 2024

Good Trip

The breakfast was pretty decent and had a decent variety of items. The attendant was very nice and helpful and the area for the breakfast was a fantastic location.

The eggs and sausage could have been a little bit hotter.

10.0

Apr 2024

Gute Lage, freundliches Personal

Die Lage ist phänomenal, wir konnten fußläufig viele Dinge in Downtown erreichen, es gab auch verschiedene Busse die rund um das Hotel gefahren ist. Die Green- und Pinkline waren fußläufig ca. 3-5 min entfernt. Das Personal war sehr freundlich. Unser Zimmer war sehr ruhig, wir konnten nur die Türen auf dem Flur hören, ansonsten haben wir nichts von den anderen Hotelgästen mitbekommen. Von draußen konnten wir die Sirenen und teilweise lauts Autos hören, das war aber aufjedenfall auszuhalten und eher ein vor sich hin rauschen. Wir würden jederzeit wieder hier einchecken.

Das Frühstück war typisch amerikanisch (Rührei, "Würste", Kartoffeln, Cornflakes, teilweise konnte man sich Waffeln machen, oatmeal, Muffins). Die ersten Tage war es auch sehr nett zu genießen aber nach einer Woche hatte ich dann doch genug davon.

9.0

Mar 2024

It got the job done.

Room was clean.

The room needed a central celing light instead of multiple small lamps.

10.0

Mar 2024

Excelente hotel

Todo,habitaciones super espaciosas,el hotel esta en un lugar centrico,personal,muy amable.

Nada

10.0

Mar 2024

The hotel we trust

Everyting was very good, as we already knew. This is our reason to come back here, when we visit Chicago for a few days.

No complains

10.0

Mar 2024

We had a great stay!!

I’m he pool was nice and the gym! Breakfast was good and the staff were very nice. The king suite was really nice as well.

We didn’t have any issues

10.0

Mar 2024

A good balance quality/ cost. How could I say "It exceeded my expectations" if these are very high?

The hotel is not able to offer us any reason to remove it from our top list! We'll come back here in the next trip to Chicago.

To be honest, I didn't like the weather in Chicago in these days. But it can be worse! That means there is nothing to complain at the hotel!

9.0

Mar 2024

Wonderful

Clean, good location, great staff - AMAZING breakfast!

Zero

10.0

Feb 2024

It was good despite the rudeness from check in , the location and rooms was good.

The beds , view and location

Lady at the front desk that wears glasses were rude while asking question, she acted like she was irritated and didn’t want to be there .

9.0

Feb 2024

Great service and amenities

We enjoyed our stay, especially the well equipped kitchenette was a big plus

Breakfast choices were good but a bit limited

9.0

Dec 2023

Very good option

Clean and room

Only one chair

10.0

Dec 2023

Au top

Le petit déjeuner et la piscine

Rien

1.0

Sep 2023

She asks me the name of the bank merging like I'm lying again. I told her the new bank name .

Dislike continued from dislikes..As manager was baggering me about my bank had already merged with bank of west I said here I will oil up my bank app to show you it's not available until 9/5/23 and she wasp like yes I want to see. I show her I couldn't get in. She didn't like that she thought I was !tiny and she was right so now she shoes my bank card at me and aggressively starts reactivating my rooms keys. I'm a nurse, if I was that rude to my pts I'd be fired. She needs a seminar in customer service. She is very ignorant and I was insulted with the way she treated my kids and I having sit outside lie supers for hours wen I paid $880.50 prior to checking in.

Rude manager/night staff. Got here at 8 pm. My card wouldn't work for $60 fee. Made my 4 kids (15, 7, 6, 4) and I wait outside until 12-1 am mind you I pre-paid $880.50. My 7 yo has epilepsy. Had booking.com call hotel and got us in. agreed to pay $60 in am my bank was merging and I had no access to my account from 9/1 - 9/5. Tried my card again still wasn't working so manager deactivated my room key. Had booking.com call here to see if I could pay the $60 fee before Checking out 9/5/23 so I could call bank to see why my card wasn't working again I already prepaid $880.50. Manager repeatedly hung up on booking.com agent and also told agent I didn't pay my room or fees when agent kept telling the manager here I prepaid before I arrived here. So I called Hilton customer service and they told booking agent we could stay and that $60 fee would be waived, I just had to go to check in to activate my keys (9/4/23). I go to 4th floor and front desk lady asked what I needed. I told her booking.com said to go to the front desk to activate key for room I paid for. She asked for my ID and briefly looks at it and hands it back to me right away telling me to hang on. She went and got the manager. She asks for my ID again. I told her I literally just showed it to the other woman. Manager was very rude giving me attitude. Then the manager proceeds to ask for my card and if i had it the same card that wasn't working for that $60 fee. I tell her yes I have my card right here handing it to her and informing her that the hilton customer service informed my booking.com agent that the fee would waived since I sat outside with my kids for 4-5 hours for 2 rooms I prepaid 880.50 for. She rudely grabbed my card and looks at it and says "why isn't it working your bank merged with that new company in February so they're just now finalizing it" basically insinuating I was lying.

10.0

Aug 2023

We'll be back. Thank you!

Breakfast = really good assortment of breakfast foods. Hot meal was nice start to the day. The attendant, Annette, was so sweet and helpful! Give her a raise please! Room = Excellent for us. But recommend longer shower curtains or lowering the bar as it doesn't keep the water in. Used extra towels for soaking up the shower water on bathroom floor. Staff was more than willing to provide extra towels so it wasn't really a problem, just an extra mess we were concerned about leaking. Security = My daughter had a friend come visit us at the hotel. She was stopped by security or someone before she came up to the room. We had to come down to lobby to get her, which wasn't a problem. We appreciate that someone recognized that she wasn't a guest (even though she's harmless lol), and they don't allow just anyone to wander around the property. All of the staff was friendly and helpful. They didn't even laugh at us too hard when we locked ourselves out of the room... in our pajamas!🤦‍♀️😆 Great location. Downtown but not too far downtown. Close to highway, big benefit! Need More Parking! Especially handicap parking in garage. We've stayed at a lot of Chicago hotels. Some more expensive but we enjoyed our stay and will be back!

See above.

10.0

Aug 2023

Great views, spacious and clean rooms, nice staff, and great price. Definitely recommend.

I love the view of the corner suite. Such a great deal for what you pay, even going on a Saturday night during a big event weekend. Very spacious rooms with full kitchen and living room area, more than enough for two people.

8.0

Aug 2023

None

Laundry

Take two elevators to reach the room. The reception is on a different floor.

9.0

Aug 2023

Great place, neat and welcoming.

Great location, welcoming lobby and generally pleasant staff.

Not a lot of parking space.

9.0

Aug 2023

Superb

loved the size of the room - so spacious also enjoyed all the amenities of the kitchenette - full sized fridge and freezer enjoyed sitting on the terrace as well staff extremely friendly

would have preferred full sized coffee maker - thankfully brought my own parking spaces way too small and not enough

10.0

May 2023

Great location if you’re wanting to hit the city via walking/bikes.

Great location and comfortable room.

The parking situation was not the best.

8.0

Apr 2023

Very good

easy to get around from there and nice size rooms

breakfast was awful and although included I ate outside of the place

10.0

Mar 2023

Exceptional

location, comfort, cleanliness

8.0

Mar 2023

great location, staff and rooms

Clean, spacious rooms, fabulous staff with a shout out to Lisa, who pampered us and our pooch.

10.0

Feb 2023

Exceptional

i love that the hotel was near both train stations & so many other attractions

n/A

9.0

Jan 2023

great

It was clean and cute.

I didn’t like having to change elevators.

5.0

Jan 2023

Passable

got charged for parking and I didn’t park in the garage

4.0

Jan 2023

My husband and I just needed a overnight staycation away from our children.

great location

Our room was extremely cold that we had to leave the room before checkout time.

FAQs

How much does this hotel cost compared to others in West Loop?

The average price for a rental in West Loop is R 3,086 per night. This rental is R 1,241 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Homewood Suites by Hilton Chicago Downtown West Loop. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Homewood Suites by Hilton Chicago Downtown West Loop. Enjoy the water!

Is Homewood Suites by Hilton Chicago Downtown West Loop pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Homewood Suites by Hilton Chicago Downtown West Loop?

We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.

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When traveling to West Loop, if you are looking for (business stays, family stays, couples stay, getaway vacation, etc.) this is the perfect place at R 1,845 per night.

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Homewood Suites by Hilton Chicago Downtown West Loop

About this hotel

Amenities

Map of West Loop, IL

Nearby attractions

Homewood Suites by Hilton Chicago Downtown West Loop

Hotel in West Loop, IL

Reasons to book

About this hotel

Amenities

Map of West Loop, IL

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in West Loop?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Homewood Suites by Hilton Chicago Downtown West Loop pet friendly?

What amenities are available at Homewood Suites by Hilton Chicago Downtown West Loop?

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